Kneaders Bakery & Cafe

Chicken salad sandwich is really bland. Had like half a scoop of chicken salad on a crushed croissant. I could not take the chicken sandwich back due to time constraints on my lunch, rather than starve, I figure, I'd try it and definitely disappointed me even more than the look. I would have rather have starved and saved myself eleven dollars. Do better.

Food: 1

Service: 1

This was the second time we’ve visited this location in the last two weeks, and we thought it would be better this time, but unfortunately it wasn’t. Last time we had a large online order, gave 3 hours notice and still ended up waiting 1/2 hour for our food. This time it was for 8 people, again with ample notice, and we waited 45 minutes after the pickup time. They had put our desserts out on the counter first so by the time they were packaged the pie had totally melted. Our chicken salad sandwiches were slapped together so badly, with hardly any filling, and our ham and chicken had the tiniest little bit of chicken on it. Just unacceptable. Both visits we had food missing and incorrect as well. We usually love Kneaders and have had great experiences at other locations, but this West Valley location just can’t handle getting orders correct or on time. We will go out of our way to order at other locations from here on out.

Atmosphere: 5

Food: 1

Service: 1

Waaay too expensive for what you get. Almost $30 for one breakfast meal.

Atmosphere: 4

Food: 4

Service: 3

I would not choose this kneaders location again. I went through the drive thru on my 30 minute lunch and ordered a bowl of Chicken Noodle Soup. She even repeated the order back to me and it was correct! I get the bag and all that is in it is the soup, the bread, and nothing else. I waste 10 minutes going inside and getting a spoon. I get back to my car and lo and behold it is Broccoli Cheese soup! I have no time now to go inside and get it fixed so I start to eat the soup. It is cold. Not even lukewarm. At this point I have like 6 minutes to eat the cold soup I didn’t even order. I feel like I am a pretty tolerant person but what the heck kneaders!!

Atmosphere: 1

Food: 1

Service: 1

I have been wanting to stop at Kneaders but find myself in WVC only on Sunday. Today it worked out so I ordered Tuna on harvest bread with creamy tomato soup after waiting too long for someone to take my order. . What a let down. Very dry, tasteless bread. Shredded cheese scooped from a package on top of dry tuna fish.
I so wish I’d saved my $20

Atmosphere: 3

Food: 2

Service: 2

Excellent service and food was 1/31/25 UPDATES:

Had to wait 20 extra minutes to get my Togo order and it was because of the chicken salad sandwich. It was made horribly and the female dark haired employee didn’t even care about the quality of the product. Horrible!

delicious! That SYRUP is AMAZING!

8/19/22 UPDATE: ordered dinner around 5P and the employee with blond highlights had major attitude. Clinched lips sinks ships. I had no attitude and was pretty nice and get treated like that.

Atmosphere: 1

Food: 1

Service: 1

The staff here were great and the restaurant was very clean. However, I got the turkey cranberry and couldn't even finish half of it. The cranberry sauce was SO runny and for some reason tasted like straight up alcohol with a slight hint of cranberry. Also, the turkey on it was super rubbery and the majority of it was fatty.

Atmosphere: 4

Food: 1

Service: 4

I always order just a omelette with cheese when I’m in fightcamp. This girl on the phone was saying I can’t order a plain omelette. Wtffff. I can’t decide what I want in my omelette?

Atmosphere: 1

Food: 4

Service: 1

I noticed some lady reviewed about last night and i jus wanted to say i went in last night too and i was noticing that the staff was understaffed and had so many online orders they were taking care of but most importantly when it was my turn i totally understood and was patient it seemed like the blonde hair girl with pink that they were talking about was a little stressed out with everything going on but she still treated me fairly and good i liked my experience here sometimes you just have to be patient with staff because you never know what they are going through at the moment i worked in fast food and i understand completely just wanted to put that out there because i dont think that review was fair

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: French Dip

The customer service here is absolutely terrible. Both a group in front of us and one behind us ended up leaving because the staff failed to acknowledge any of the customers in line and were focused on the drive through orders. When it was our turn to order, the blonde girl with pink hair seemed disinterested and annoyed. At one point, a DoorDash driver asked how much longer for his order, and the staff responded, “We’re waiting on one more thing,” only to then group together and laugh. The lack of professionalism and disregard for customers is unacceptable. This location desperately needs to address these issues and improve the service.

Atmosphere: 1

Food: 1

Service: 1

Like the food here and it's convenient however they have messed up on pick up orders and also the team here are not much for service.

Atmosphere: 4

Food: 4

Service: 3

The store is filthy, the customer service is snarly at best and that is never a good thing.

Atmosphere: 1

Food: 4

Service: 1

Went there for lunch with family. I hadn't been there in a while but the food was still very good. A little pricier than I remember in the past, but everywhere you go nowadays is. Suggestion, try to Tomato soup. It's very good.

Atmosphere: 3

Food: 4

Service: 3

Since this summer, this had been one of our favorite places to come to for breakfast and lunch, but today we went, and it was honestly a big downgrade. The cashier was a bit disrespectful, and acted as well as looked like she was annoyed. My kids had to wait over 25-30 minutes and they told her over three times if the order was done, which had been sent about 20- 25 minutes earlier.
And when it finally came, it was cold and looked like it had been thrown and badly organized. This has definitely been a surprise to us since it has always been one of the best we have been to, since we have traveled to many of these.

Atmosphere: 4

Food: 2

Service: 1

Great options for low calorie dishes and fresh desserts. Imma fan