Marco's Pizza
3585 S Redwood Rd Suite 102, West Valley City
(385) 401-1500
Recent Reviews
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Today's cashier, Sunday, March 30 at 8:40 p.m., provided poor service and was very rude. A wake-up call, please!!!
Atmosphere: 1
Food: 5
Service: 1
Marcos! You Hit The Spot! ✨😁
Everything Was Fresh, The Dough Is Perfect! The Pepperoni 🍕 The Crisp It Was Amazing! 🤩 Ty! 🥰
Atmosphere: 5
Food: 5
Service: 5
I had an issue with my order and Veronica and Maria made it right. Thank you for your customer service
Atmosphere: 5
Food: 5
Service: 5
First time trying Marco’s pizza but heard good things. The overall delivery experience was great they had good service & pizza was tasty with fresh ingredients. I’ll double back!
Food: 4
Service: 4
I was surprised how good is the pizza
Atmosphere: 3
Food: 4
Service: 4
I know good pizza is always debated, but seriously this Marcos Pizza makes the best pizza in the area. They are using the freshest ingredients (I live nearby and actually saw a Marcos staff member at the grocery store buying bags of fresh bell peppers for the dinner rush) and their quality is totally unmatched! Other popular and trendy SLC pizza joints are always so over salted and greasy, which to be fair, it’s pizza - it’s usually super salty and greasy. But at this Marcos Pizza, the food is salted and seasoned perfectly and there is never a swimming pool of grease on my food. The staff are incredible and run a tight (and clean!) ship, and my orders are always ready within 20 minutes, even the huge orders! And this team has been so kind in the way they have extended coupons and given discounts to their kind customers and really gone the extra miles for those huge ASAP pizza orders. No wonder this particular location was voted in the top 2% of all Marcos locations… they’re amazing!
Seriously… next time you’re craving pizza, you have to order from this Marcos Pizza location. You won’t regret it!
Vegetarian options: The options are limitless with the sheer volume of non-meat toppings. They have so many choices available to make your pizza vegetarian AND delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Buffalo Boneless Wings, Buffalo Wings, Build Your Own, Pepperoni Magnifico
Placed an order and got it set for delivery, only to receive an irate call 20 minutes later because they 'don’t deliver' to the destinations area. It’s a whole 3 miles away. 😂
Atmosphere: 1
Food: 1
Service: 1
Pizza and salad are always good.
I wasn't given my 2 liter of soda, so I called to ask them to remove the charge as I never got it. I proceeded to wait on hold, get hung up on, call again, get hung up on again for the next 30 minutes. Multiple times a team member would answer and talk to me for about 10 seconds, but when I asked for the charge to be taken off they just hung up. I've never had someone at a restaurant hang up on me like that.
Horrible service seems to be the norm nowadays but this was something else entirely. Won't be returning.
Atmosphere: 1
Food: 5
Service: 1
was my favorite pizza place but the new manager is so bad at her job. the old manager was so sweet but this new one is RUDE as hell, not just to customers but to her own employees. in the little time shes been there ive watched her yell across the store while customers were trying to have their order taken (but couldn't hear over her loud mouth) multiple times. in fact it's rare to come in now and NOT have her yelling at the employees constantly. what used to be a bubbly atmosphere is now a glum place where you can tell the employees don't wanna be there anymore. The pizza is great, and so are the employees, but I can't justify going in just to watch them get screamed at and bossed around by a lady who has no clue what she's doing. ntm the service has also gotten way slower since she became the manager, whatever she changed is NOT working at all, she needs to be fired and replaced with someone professional, respectful, and competent
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
The pizza is great. However I have had 2 terrible experiences in a row with my order. The first time I was called after placing an order for delivery and told I could either pick it up or cancel. I chose to pickup. I wanted both the driver tip and the delivery fee refunded. The would only refund the delivery charge.
The second time, the website was having issues with an order. I called the store and was told that they could not honor the online coupon I wanted to use due it being online only.
I will definitely reconsider who I order from next time. Get your shit together Marcos.
Atmosphere: 3
Food: 5
Service: 2
I ordered pick up on Sunday, the pizza and bread sticks were ready on time. The woman at the register was friendly and efficient. The woman making pizza (I assumed the manager) greeted me when I walked in, was friendly and thanked me for coming in. It was a pleasant surprise to have such a friendly staff.
Atmosphere: 4
Food: 4
Service: 5
I always wanted to try Marco’s Pizza , I ordered the large deluxe, I picked it up and went home , when I got home two toppings were missing, (mushrooms, bell peppers)
The pizza still looked great , but still missing mushrooms and bell peppers
I called and they corrected my issue, they were polite, professional and courteous ,
Im definitely a Marco’s Pizza fan , and the Pizza is definitely great
The person who answered the phone took care of my issue and deserves a raise
I will definitely be back
Thank you
Atmosphere: 5
Food: 5
Service: 5
Can't order from a place whos website doesn't even work. Can't even lookup the phone number or menu for this location. Maybe hire actual IT people?
Atmosphere: 1
Food: 1
Service: 1
First time customer, fast and friendly customer service. Did the build your own Pizza and cheese bread stick was great. Will be back again. Thank you!!
Food: 5
Service: 5
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