Popeyes Louisiana Kitchen

5658 Parkway Blvd, West Valley City
(801) 840-5188

Recent Reviews

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Paul Wallace III

Ordered a 5 piece tenders meal and two strawberry pies got a 5 piece regular chicken meal with no pies. Phone number online is a deadline, so I couldn't even call to complain or have it replaced.

Atmosphere: 1

Food: 1

Service: 1

Mike F

Speed of service was great and order accuracy was on point.

I would like to point out the friendliness of the ladies running the drive thru on a Tuesday afternoon shift.

On Tuesday early afternoon the tenders were way over cooked and hard, I wouldn’t say old just burnt, possibly old oil in fryers. I couldn’t even eat them when I got home. Not worth the time to go back.

I should have listen to all the one star reviews. This location is slated to go down hill with the under performance in food quality quick. It’s insane to see how food quality is different from location to location.

Parking: Plenty of parking but first pull in can be tight with traffic. Suggest pulling in around drive thru entrance.

Atmosphere: 3

Food: 1

Service: 5

Mia P

Had a large order and they were able to do this quickly. Juicy chicken. Mac n cheese was nice. Mash and gravy was questionable, should be optional for standard gravy not Cajun.
The staff are very friendly at this location. The girl that helped me with recommendations sauces was very nice.

Atmosphere: 5

Food: 3

Service: 5

John Estes

The cost of chicken meals are very expensive. Why is it this place always seems to get our orders wrong, then want to get rude about it. Won't be going back for awhile

Atmosphere: 4

Food: 4

Service: 2

Abagail Sanchez

Yareli was so fast with my big order & one of the most respectful worker i’ve ever came across! Food was tasted perfect & they didn’t forget anything.

Food: 5

Service: 5

[email protected] Escorihuela1234

Good service and good work excellent

Atmosphere: 5

Food: 5

Service: 5

Joel Abreu

Good deal very fast

Atmosphere: 5

Food: 5

Service: 5

Steven Lopez

Very excellent service I love the attention they provide

Atmosphere: 5

Food: 5

Service: 5

Aveolela Pili

It was veeeeeeery crispy and good

Atmosphere: 5

Food: 5

Service: 5

Giovanni Lemus

The service at this location has been consistently poor. Every time I visit, they miss part of my order. It’s ridiculous that I have to drive 20 minutes back and forth just for them to fix it. When I finally get there, the ladies are still on their phones, and the food is already ready, but they haven’t even boxed it up yet. It’s always the same person who’s working there, and it’s very unprofessional. If I were the manager, I would probably fire her.

Atmosphere: 1

Food: 1

Service: 1

Monique Lemus

Every time I come to this location they somehow manage to mess up the orders. Have you come back to “make things right” just to have you sit and wait 15+ minutes, when they aren’t even busy. This location is so poorly ran, I’d rather drive an extra 10 minutes to go to any other location than this one. Surprised this location is still in business. Upper management really needs to hire & train better staff.

Atmosphere: 1

Service: 1

Elizabeth Anderson

It was just great. It was delicious and I loved going there. The environment was just home and the food was just fresh really good.

Atmosphere: 5

Food: 5

Service: 5

Roman Romero

Terrible service and they always forget items . Come back to get food and they have you waiting just to forget about you . The girl running the drive through is a joke on her phone and not paying attention to her job . She needs to be fired she always forgets items that your ordered.

Lord Tater

Just fire best popeyes

Atmosphere: 5

Food: 5

Service: 5

talysia nolasco

My food was cold and hard when I got home , the fries and chicken were stale like they’ve been sitting for a long time. I would definitely check your bags and check the food temperature before you leave.

Food: 1

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