Sonic Drive-In
4561 S 4000 W, West Valley City
(801) 968-8450
Recent Reviews
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They made me a special sandwich that wasn't on the menu anymore and it was perfect! Thanks for taking that extra time and care for me.
Atmosphere: 5
Food: 5
Service: 5
I never write reviews but I have gotten breakfast here multiple times they always mess it up. I would get a sandwich or burrito and ask for sausage and every time they would give me bacon instead. Today I got a breakfast sandwich and asked for sausage and they still gave me bacon. I would realized this when I got home to eat and I can’t eat bacon so it is just wasting my money. So don’t get breakfast here they don’t give you what you want.
Atmosphere: 2
Food: 2
Service: 1
Terrible service never got my food waited for 30 minutes to just never get it terrible terrible and there was no one there
Atmosphere: 1
Food: 1
Service: 1
Check your order before leaving... they might mess it up.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, Fries
Not serving shakes ay 6 at night is ridiculous, isn't that the only thing people order from this place?
Atmosphere: 1
Food: 1
Service: 1
Bad service, the employees do not serve you with education, someone or a corporation should be aware of that 😢👎👎
The food is always alright here, it's kinda a bummer this is the slowest sonic I've ever been to. I've worked for sonic in the past for well over 2 years in our store prided itself on the speed we offered. This store is pathetically slow and their customer service it's horrible. Almost everyone I've interacted at the store is rude. It's obvious they don't follow company guidelines super closely as a franchise for a lot of different reasons. Too bad Sonic corporate doesn't reign in the more unacceptable stores.
Atmosphere: 1
Food: 5
Service: 1
GREATEST STRAWBERRY CHEESECAKE SHAKE IN THE STATE!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Strawberry
What a bad service, the man who serves is too rude, he waits for the order for a long time ⏱️ and outdoors with this cold ? I knew bad service, he is not capable of being friendly with customers, there is no suitable place to wait for the food outside of the car says that it doesn't matter if you are cold waiting for food outside the restaurant, they should hire more educated or kinder people ????
I'm not one to complain, but long story short we placed an order online added additional grape syrup to it for. 39 cents and did not get the grape added so we went through the drive thru to let them know and ask them to make one with grape added. The employee just had us pull up to the window and took the slush back that had already been drank out of and added the grape in and gave it back. This is a Heavy health code violation in any food service establishment.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
For a place called "sonic" they ain't very quick
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Burger, Fries
They keep getting my order wrong maybe a upgrade on the ordering stations would be great but overall I like this sonic it's my favorite location
Atmosphere: 5
Food: 5
Service: 1
Okay, so this is kind of a weird one. I actually really like their food and I think it's kind of a fun concept. The catch is I've only been to Sonic about 8 times in my life, but they have managed to mess up my order every single time. To the point where I'm not even mad anymore, I'm actually kind of wanting to go there to see if they can keep that streak up! Seriously, the last time I went I was like are they going to do it, are they going to do it, are they going to do it? And they did! Gave me the wrong milkshake. The time before it was Buffalo poppers instead of cheddar poppers. I kid you not, even when I was a kid and went with my dad once they messed up the order. I almost wonder if there's something weird or unique about their ordering system or computer system that makes it easy to make mistakes. I wonder if that has been other people's experience with them, or am I just extremely lucky? As a side note, so far they always have fixed the order if I asked them to. Unique!
Atmosphere: 4
Food: 5
Service: 3
Ordered a strawberry shake and i got a vanilla. On top of that we got charged for someone else order. Didn’t get an apology for the mix up. Or inconvenience.
I’d honestly say don’t come to this Sonic.
Atmosphere: 1
Food: 2
Service: 2
Really upset. Went to get a drink at 11 am, 4 hours after they opened. Had 3 cars behind me and nobody took my order. So I drove up to the window and could see a man sitting there at the computer. I could also hear the beeping from the person behind me waiting to have their order taken. The guy didn’t even get up to take their order either. Then when I was leaving a girl walked up to the door and the guy got up to greet her. Weird he can’t take orders. Wonder how many orders were avoided in the last 4 hours… guess I’ll be going to the one on cougar ln from now on.
Atmosphere: 1
Food: 3
Service: 1
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