Subway

4030 W 4100 S, West Valley City
(801) 966-4910

Recent Reviews

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Teeya Clah

Hot shot Italian bowl? Completely DISGUSTING!! They didn’t even have the decency to cut anything up. Horrible service! I have no idea how this location is still open ?

Atmosphere: 1

Food: 1

Service: 1

Linda Taylor

I am so upset with Subway. Went today and of course the same boy was there. He is rude he lied, we had e- gift card and he said I have to go on line then they mail you the card.WRONG!! We called all the other subways on the area and they said they take the e-gift cards everyday. I have to wear a mask for medical reasons and he says I can't understand you with that mask on. WOW! I have tried to get hold of corporate the manager and nobody will call you back. They tell you to go online and put in the review. All the reviews on this store are bad because he's not doing his job. He doesn't want to work. He just wants the money. I'm done with this Subway. Not that they care and not that anybody will contact me. That they need to get people in that care and like their job and don't put people down because they wear masks. When you don't know what the problems are, you need to keep your mouth shut and that's how I look at it. So if there's a manager reading this I hope you try to contact me. That would be nice because I would like my money back that should have been taken off on the e-card. Start reading your reviews because they're bad. You need to fix that store. I showed him everything on the internet that was sent to me. Oh well we don't do that here you have to go online and no mail you the card wrong. Get it together people please.

Trenton Summers

Kai is very awesome and kind

Atmosphere: 5

Food: 5

Service: 5

Brandy Poole

Went to the store to get dinner tonight and the employee was more interested in how it is to be an adult that she was forgetting everything that goes on sandwiches like bacon then my chicken wasn’t cooked ice cold like it just came out of freezer, bread was hard as hell I had to put in microwave after I got it home

Atmosphere: 1

Food: 1

Service: 1

Kathryn

I ordered online and when I arrived they were out of the 7 grain bread, so I had to wait. That was fine, but even when the associates were done with the order - they did not call my name and let me continue to wait there. I also did not receive any avocado spread on one of my sandwiches. Very disappointed. Never order through the app at this location. I will not be returning there ever again

Atmosphere: 2

Food: 1

Service: 1

Kandi Su

I just have to say that Elizabeth was absolutely amazing! She was the only person working and as customers were flowing into the store, she welcomed every single one of them and even with a smile! She was handling 2 sandwiches at a time and still went through all of the check out procedures. She was clearly under pressure to serve a lot of customers, with even online orders flowing in, and did it with complete grace and ease. It’s unfortunate that she didn’t have anyone in there to help her, but even with no help, it definitely earned Elizabeth this 5 star review!! Keep it up girl! You’re killin it! Your work ethic isn’t something that you run into often these days. 🤩

Atmosphere: 5

Food: 5

Service: 5

Nickolas Vogele

Came here to order lunch for my shop, 9 sandwiches, tried to order a subways club.. she said they were out of roast beef because she didn’t have time to slice it. I said so I can’t order any sandwiches with roast beef on them? She said no not today. So I left and took my 250$ order to jimmy John’s. Pleasant of roast beef and much better less rude customer service. Won’t come here again!! Crazy that half of your menus isn’t available because your employee is too lazy to slice some meat..

Atmosphere: 1

Food: 1

Daniel Stone

I came in late at night and the guy helping me was super kind and helpful. I think his name was Anthony. The food was also great

Atmosphere: 5

Food: 5

Service: 5

Kayleen English

The store was clean and organized. The waitess was alone so we had to wait a while. She apologized and was very friendly as she fixed our order.

Atmosphere: 5

Food: 5

Service: 5

Waseem Sheikh

Horrible service! Don't go here.

Atmosphere: 1

Food: 1

Service: 1

joshua Hamilton

Every time i come here or order online they are always out of meatballs. EVERY TIME...

Tory Crosby

bowl of meet and cheese and told me to add it to my sandwich when she could of re made the sandwich. She said she did not want to i asked for a refund she refused to give me a refund and tell a gentleman behind me, said that I was simply asking for my sandwich to be remade and she didn't want to and he was willing to wait but she said that she gave me a bowl of meat and cheese and then some customers decided to go talk bad about me and flipped me off, and the lady who said she was the manager proceeded to laugh about the situation. The situation in general was completely unprofessional. I will never return to that subway I used to love that subway when I had been there several times before especially for buy one get one sandwich and the customer service there was a lot better and they made us laugh and even gave us free drinks a few times because we used to be regulars. It's been a while since I've been there about six months but I'm very disappointed. They have lost my service. My sister Service, and a few other people that were there that had apologized and offered to buy me another sandwich and I told them no I just wanted the refund from the store.

Atmosphere: 1

Food: 1

Service: 1

Amber U

This location kind of sucks. The last 2 times I’ve come here the toaster was broken. They only had white and wheat bread. And today they didn’t have any onions or pickles. I’ve found a hair in my sandwich here before as well! Don’t recommend this location.

Justyn Sudweeks

Food tastes like crap they said they where out of some supplies bread is dry the vegetables are frozen

Atmosphere: 1

Food: 1

Service: 1

Naishe Black

I absolutely love this Subway .Blue is the most amazing employee there, she's always so happy and inviting & friendly. If you have any kind of issues talk to her and she will gladly help you!
She's always fixed any issues I've ever had and she always makes the sandwiches with love & care. I used to dislike this Subway and now I'll go out of my way to go to this one specifically

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnabon Footlong Churro, The Hotshot Italiano, Rotisserie-Style Chicken, Chocolate Chip Cookie

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