It's so crazy to me that don't get me wrong I usually love subway way more than Jimmy John's. But when subway messes uo your delivery order not only will they not get it to you admit that they didn't fully look at the the order a see I paid for the 8 dollar cookie but they also won't refund you your money when they admit it's wrong on their end. And tells me to go in and get the cookie if I had a way to go in and get the food don't you think I would of done that instead of delivery fee and tipping process? But I'm not mad that I didn't get the cookie just that it was for my kids and I can't even get a refund for their mess up. Jimmy John's is a lot more easy to through and when they mess up go the extra unnecessary but most great full length to make it up to you.
Taysha Gray
Thank you for being up so late!
Atmosphere: 5
Food: 5
Service: 5
Lav C.
In one word terrifying. I had three people with me (all women) and he made us so uncomfortable. He kept getting mad at us and then making uncomfortable jokes and then adding an unreasonable amount of meat on the sandwich. He got mad at my girlfriend for not wanting sauce and made her feel unsafe. He was training a kid who looked like he was stressed and uncomfortable with the man as well. I didn’t get his name but he has a beard and he’s an older dude with brown hair. I don’t think I’ll ever go to subway again. ): very sad
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
Lilly Reigh
honestly the 4 or 5 flies flying around really grossed me out lmao customer service was fine for the most part but the cleanliness of the store was shocking..
Atmosphere: 1
Food: 5
Service: 3
Megan S
They do make a great sandwich. However service is slow here even when ordering ahead.
I made a mistake with the bread, I told the employee that it was another bread, she got so angry that she took the bread and threw it with such anger, that I preferred to leave
Atmosphere: 1
Service: 1
Freedom Ruth
Really disappointed, paid for extra meat and cheese on both my sandwiches and didn't get it, asked for light mustard and extra mayo my sandwich is smothered in mustard and not edible. Requested salt pepper and parm, Subcrunch all that is missing missing tomato's as well.. On my 2nd sandwich for the roommate he wanted honey mustard regular amount and his is also smothered in regular mustard and missing multiple ingredients requested. We placed an online order and I double checked to make sure our saved choices on the app were correct. Super upsetting we just spent $25 to not even be able to eat tonight due to the mustard bath on our food. I've been coming to this location for over 12 years and this is by far the worst experience I've had in my time going there.
Food: 1
Liz N Joey
MANDY AND CHRIS HAD GREAT CUSTOMER SERVICE!! AND VERY FRENDLY...
[Original]
MANDY AND CHRIS HAD GREAT CUSTOMER SERVICE!! AND VERY FRENDLY...
Atmosphere: 5
Food: 5
Service: 5
Atticus Smith
Really convenient that it's open 24 hours plus customer service is pretty good and doesn't feel like I'm talking to a script but an actual person.
Atmosphere: 5
Food: 5
Service: 5
Alex B
Great service time and customer service also love that they're open 24/7
Mandy is super awesome, she showed us some of the new sauce they got, recommend coming here!!
Atmosphere: 5
Food: 5
Service: 5
Diego Rojas
Mandy was really nice and she was super friendly !
Atmosphere: 5
Food: 5
Service: 5
Ashton White
Amanda and Leticia they were very helpful
Atmosphere: 5
Food: 5
Service: 5
Jeff Gayler
Mandee at the West Valley Subway on 56th was phenomenal! Was everything you want in an employee at your favorite place! Personable, professional and was so kind and attentive to us as parents and our little one when ordering! Was an even better pick me up then just having some yummy Subway for lunch today! Thank you! Will be our NEW location-favorite!
Atmosphere: 5
Food: 5
Service: 5
Alexis Espinoza
Mandy is awesome!! Great service, really friendly!
It's so crazy to me that don't get me wrong I usually love subway way more than Jimmy John's. But when subway messes uo your delivery order not only will they not get it to you admit that they didn't fully look at the the order a see I paid for the 8 dollar cookie but they also won't refund you your money when they admit it's wrong on their end. And tells me to go in and get the cookie if I had a way to go in and get the food don't you think I would of done that instead of delivery fee and tipping process? But I'm not mad that I didn't get the cookie just that it was for my kids and I can't even get a refund for their mess up. Jimmy John's is a lot more easy to through and when they mess up go the extra unnecessary but most great full length to make it up to you.
Thank you for being up so late!
Atmosphere: 5
Food: 5
Service: 5
In one word terrifying. I had three people with me (all women) and he made us so uncomfortable. He kept getting mad at us and then making uncomfortable jokes and then adding an unreasonable amount of meat on the sandwich. He got mad at my girlfriend for not wanting sauce and made her feel unsafe. He was training a kid who looked like he was stressed and uncomfortable with the man as well. I didn’t get his name but he has a beard and he’s an older dude with brown hair. I don’t think I’ll ever go to subway again. ): very sad
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
honestly the 4 or 5 flies flying around really grossed me out lmao
customer service was fine for the most part but the cleanliness of the store was shocking..
Atmosphere: 1
Food: 5
Service: 3
They do make a great sandwich. However service is slow here even when ordering ahead.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak & Cheese, Meatball Marinara
I made a mistake with the bread, I told the employee that it was another bread, she got so angry that she took the bread and threw it with such anger, that I preferred to leave
Atmosphere: 1
Service: 1
Really disappointed, paid for extra meat and cheese on both my sandwiches and didn't get it, asked for light mustard and extra mayo my sandwich is smothered in mustard and not edible. Requested salt pepper and parm, Subcrunch all that is missing missing tomato's as well..
On my 2nd sandwich for the roommate he wanted honey mustard regular amount and his is also smothered in regular mustard and missing multiple ingredients requested. We placed an online order and I double checked to make sure our saved choices on the app were correct. Super upsetting we just spent $25 to not even be able to eat tonight due to the mustard bath on our food. I've been coming to this location for over 12 years and this is by far the worst experience I've had in my time going there.
Food: 1
MANDY AND CHRIS HAD GREAT CUSTOMER SERVICE!! AND VERY FRENDLY... [Original] MANDY AND CHRIS HAD GREAT CUSTOMER SERVICE!! AND VERY FRENDLY...
Atmosphere: 5
Food: 5
Service: 5
Really convenient that it's open 24 hours plus customer service is pretty good and doesn't feel like I'm talking to a script but an actual person.
Atmosphere: 5
Food: 5
Service: 5
Great service time and customer service also love that they're open 24/7
Restaurantji Recommends
Mandy is super awesome, she showed us some of the new sauce they got, recommend coming here!!
Atmosphere: 5
Food: 5
Service: 5
Mandy was really nice and she was super friendly !
Atmosphere: 5
Food: 5
Service: 5
Amanda and Leticia they were very helpful
Atmosphere: 5
Food: 5
Service: 5
Mandee at the West Valley Subway on 56th was phenomenal! Was everything you want in an employee at your favorite place! Personable, professional and was so kind and attentive to us as parents and our little one when ordering! Was an even better pick me up then just having some yummy Subway for lunch today! Thank you! Will be our NEW location-favorite!
Atmosphere: 5
Food: 5
Service: 5
Mandy is awesome!! Great service, really friendly!
Atmosphere: 5
Food: 5
Service: 5
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