Maybe more staff would be appropriate. Who wants to wait and hour and a half to two hours for food
Zack Sykes
I placed an order here at 10:30 online and they canceled my order when they don’t close until 11 I’ll be spending my money elsewhere and not on these bunch of lazy people who are too sorry to do their job
Carol Hensley
1 hour and a 20 minutes late
Atmosphere: 1
Food: 4
Service: 1
Sabrina Webb
Only got the pepperoni pizza. It was just
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheese Sticks
Larry Yakley
Don't pre order for your job you will starve. Pathetic
Megan Parson
We got a pizza last night. My 3 year old daughter and I have been sick to our stomach since last night. Feeling drained and sick. Staying in the bathroom for the majority of this day. This is ridiculous! I don’t know if it’s the amount of grease or if something contaminated the food or what but I do know I had 2 pieces of pizza and my stomach is still tearing up. Definitely won’t be eating here again.
Dylan Warren
Took my order 30 minutes before closing and didn't make it, when I called about it I was hung up on.
Atmosphere: 1
Food: 1
Service: 1
carol keyte
Young man behind counter was extremely pleasant and helpful!!!
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Cheese Sticks
C34 2Y
I ordered Pizza back on 4/26/23!! I was advised that the order would be delivered in 45 mins,! After about 1 1/2 hours I called and the manager adv' they where waiting on an Uber Delivery Driver & my food was sotting in a window' getting old & cold??' I asked why PaPa Johns' had to use an Uber Driver & Logistics for the Company didn't have and pay for there own drivers?? Something about certain days of the week they used Uber??! The manager only wanted to give a free drink? when I requested a refund? When I refused the free drink' citing' I wanted a refund' he abruptly hung up on me??' This was quite rude' behavior being treated like that as a Guest' & a Customer' I later contacted the Corporate number to make the Complaint' still with no food' & advised everything that happened' I was supposed to get a Call back from a General Manager in 24-48 hrs' That Never Happened! The Food showed up 2 1/2 hours later ccld' & old! I just looked at my bank statement' & see where I was still charged' with no resolution' & Complaint was closed out' without even reaching out to me' to acknowledge the complaint' much less take Accountability & Responsibility! This is how a business loses revenue' and customers! Not sure if the Health Depart needs to get involved as they think it is ok' to deliver food that has been left out to spoil' and get cold! All the way around' I will be using' Domino's from now on' Who has a Very Friendly Staff' Delivers Hot Food On Time' & Has a Tasty Menu' & Recipes! As for the Refund PaPa Johns was supposed to provide' I'm still waiting' for Regional or District Manager on second req' today to reach out' after initial request was utterly ignored & closed out' w/o my permission!! Terrible business practice! This is the first & only time I have ordered or dealt with this location! I'm sure other Customers are being treated like this as well.. Sad' they llost a Future Customer "s"!! There is a phrase called Zero' Tolerance' For a Reason!
Carrie Taylor
I ordered Pizza back on 4/26/23!! I was advised that the order would be delivered in 45 mins,! After about 1 1/2 hours I called and the manager adv' they where waiting on an Uber Delivery Driver & my food was sotting in a window' getting old & cold??' I asked why PaPa Johns' had to use an Uber Driver & Logistics for the Company didn't have and pay for there own drivers?? Something about certain days of the week they used Uber??! The manager only wanted to give a free drink? when I requested a refund? When I refused the free drink' citing' I wanted a refund' he abruptly hung up on me??' This was quite rude' behavior being treated like that as a Guest' & a Customer' I later contacted the Corporate number to make the Complaint' still with no food' & advised everything that happened' I was supposed to get a Call back from a General Manager in 24-48 hrs' That Never Happened! The Food showed up 2 1/2 hours later ccld' & old! I just looked at my bank statement' & see where I was still charged' with no resolution' & Complaint was closed out' without even reaching out to me' to acknowledge the complaint' much less take Accountability & Responsibility! This is how a business loses revenue' and customers! Not sure if the Health Depart needs to get involved as they think it is ok' to deliver food that has been left out to spoil' and get cold! All the way around' I will be using' Domino's from now on' Who has a Very Friendly Staff' Delivers Hot Food On Time' & Has a Tasty Menu' & Recipes! As for the Refund PaPa Johns was supposed to provide' I'm still waiting' for Regional or District Manager on second req' today to reach out' after initial request was utterly ignored & closed out' w/o my permission!! Terrible business practice! This is the first & only time I have ordered or dealt with this location! I'm sure other Customers are being treated like this as well.. Sad' they llost a Future Customer "s"!! There is a phrase called Zero' Tolerance' For a Reason!
I'm leaving two stars because the food it's usually decent but it's the service that makes ordering from there miserable. I've been hung up on several times and the manager hid from me when I arrived to pick up my food. I was not irate or screaming I just wanted an apology for being treated so rudely. Never got the apology and I'll be honest we do still order from there because we can't justify driving over an hour to a different store.
Bryan Thomas
For the past two months I’ve placed orders online both times have been over an hour wait and we’ve had to cancel the order everytime. It’s just for a take out.
Dat Kid
The worst service ever, just go pick up your food. Do not trust anything or anytime they tell you on delivery. Didn’t deliver my order and then wanted me to come and pick it up after an hour of waiting because their drivers went home for the night.
Manuel Delp
Waited an hour & a half for delivery. Called & he said they didn't have delivery drivers & they called DoorDash to get it. Had no idea of how long it would be. Cancelled order & Pizza Plus had my order to me in 30 mins. Papa never called us.
Travis Delp
delivery is a joke. Waited 1 1/2. Called to find out they had no delivery drivers & our order hadn't left the store yet.
Maybe more staff would be appropriate. Who wants to wait and hour and a half to two hours for food
I placed an order here at 10:30 online and they canceled my order when they don’t close until 11 I’ll be spending my money elsewhere and not on these bunch of lazy people who are too sorry to do their job
1 hour and a 20 minutes late
Atmosphere: 1
Food: 4
Service: 1
Only got the pepperoni pizza. It was just
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheese Sticks
Don't pre order for your job you will starve. Pathetic
We got a pizza last night. My 3 year old daughter and I have been sick to our stomach since last night. Feeling drained and sick. Staying in the bathroom for the majority of this day. This is ridiculous! I don’t know if it’s the amount of grease or if something contaminated the food or what but I do know I had 2 pieces of pizza and my stomach is still tearing up. Definitely won’t be eating here again.
Took my order 30 minutes before closing and didn't make it, when I called about it I was hung up on.
Atmosphere: 1
Food: 1
Service: 1
Young man behind counter was extremely pleasant and helpful!!!
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Cheese Sticks
I ordered Pizza back on 4/26/23!! I was advised that the order would be delivered in 45 mins,! After about 1 1/2 hours I called and the manager adv' they where waiting on an Uber Delivery Driver & my food was sotting in a window' getting old & cold??' I asked why PaPa Johns' had to use an Uber Driver & Logistics for the Company didn't have and pay for there own drivers?? Something about certain days of the week they used Uber??! The manager only wanted to give a free drink? when I requested a refund? When I refused the free drink' citing' I wanted a refund' he abruptly hung up on me??' This was quite rude' behavior being treated like that as a Guest' & a Customer' I later contacted the Corporate number to make the Complaint' still with no food' & advised everything that happened' I was supposed to get a Call back from a General Manager in 24-48 hrs' That Never Happened! The Food showed up 2 1/2 hours later ccld' & old! I just looked at my bank statement' & see where I was still charged' with no resolution' & Complaint was closed out' without even reaching out to me' to acknowledge the complaint' much less take Accountability & Responsibility! This is how a business loses revenue' and customers! Not sure if the Health Depart needs to get involved as they think it is ok' to deliver food that has been left out to spoil' and get cold! All the way around' I will be using' Domino's from now on' Who has a Very Friendly Staff' Delivers Hot Food On Time' & Has a Tasty Menu' & Recipes! As for the Refund PaPa Johns was supposed to provide' I'm still waiting' for Regional or District Manager on second req' today to reach out' after initial request was utterly ignored & closed out' w/o my permission!! Terrible business practice! This is the first & only time I have ordered or dealt with this location! I'm sure other Customers are being treated like this as well.. Sad' they llost a Future Customer "s"!! There is a phrase called Zero' Tolerance' For a Reason!
I ordered Pizza back on 4/26/23!! I was advised that the order would be delivered in 45 mins,! After about 1 1/2 hours I called and the manager adv' they where waiting on an Uber Delivery Driver & my food was sotting in a window' getting old & cold??' I asked why PaPa Johns' had to use an Uber Driver & Logistics for the Company didn't have and pay for there own drivers?? Something about certain days of the week they used Uber??! The manager only wanted to give a free drink? when I requested a refund? When I refused the free drink' citing' I wanted a refund' he abruptly hung up on me??' This was quite rude' behavior being treated like that as a Guest' & a Customer' I later contacted the Corporate number to make the Complaint' still with no food' & advised everything that happened' I was supposed to get a Call back from a General Manager in 24-48 hrs' That Never Happened! The Food showed up 2 1/2 hours later ccld' & old! I just looked at my bank statement' & see where I was still charged' with no resolution' & Complaint was closed out' without even reaching out to me' to acknowledge the complaint' much less take Accountability & Responsibility! This is how a business loses revenue' and customers! Not sure if the Health Depart needs to get involved as they think it is ok' to deliver food that has been left out to spoil' and get cold! All the way around' I will be using' Domino's from now on' Who has a Very Friendly Staff' Delivers Hot Food On Time' & Has a Tasty Menu' & Recipes! As for the Refund PaPa Johns was supposed to provide' I'm still waiting' for Regional or District Manager on second req' today to reach out' after initial request was utterly ignored & closed out' w/o my permission!! Terrible business practice! This is the first & only time I have ordered or dealt with this location! I'm sure other Customers are being treated like this as well.. Sad' they llost a Future Customer "s"!! There is a phrase called Zero' Tolerance' For a Reason!
Restaurantji Recommends
I'm leaving two stars because the food it's usually decent but it's the service that makes ordering from there miserable. I've been hung up on several times and the manager hid from me when I arrived to pick up my food. I was not irate or screaming I just wanted an apology for being treated so rudely. Never got the apology and I'll be honest we do still order from there because we can't justify driving over an hour to a different store.
For the past two months I’ve placed orders online both times have been over an hour wait and we’ve had to cancel the order everytime. It’s just for a take out.
The worst service ever, just go pick up your food. Do not trust anything or anytime they tell you on delivery. Didn’t deliver my order and then wanted me to come and pick it up after an hour of waiting because their drivers went home for the night.
Waited an hour & a half for delivery. Called & he said they didn't have delivery drivers & they called DoorDash to get it. Had no idea of how long it would be. Cancelled order & Pizza Plus had my order to me in 30 mins. Papa never called us.
delivery is a joke. Waited 1 1/2. Called to find out they had no delivery drivers & our order hadn't left the store yet.