Starbucks

151 Cook St, Abingdon
(276) 628-3654

Recent Reviews

M Hodges

Need to change your hours on your website. Went last night, it was 7:50. I know I was running late. They were closed, the girl working said they always close 15 minutes early to get the cleaning done. Not happy ?

Atmosphere: 1

Food: 3

Service: 1

Lauren Trotter

Bought the new hot drink, I didn’t like it and I was on my way to work so I brought it back on my lunch break and was just wanting a different one but they said because I left the store i couldn’t have a different drink or have it remade. Paid $7 for a drink and I come here often. They even knew what drink it was before I said, so they’ve obviously had several bad complaints on the drink. I thought Starbucks always remade drinks for unsatisfied customers. Disappointing.

Kimberly W

These people made my drink hot instead of cold and put sweet cream cold foam on top of the hot beverage (that I paid extra for). WHY would you do that?? When she handed me a hot cup instead of the clear iced cups, I stated I ordered it iced. Her response, “I guess I didn’t hear you, is it okay?” Seriously??? No it’s not. Common sense should tell you not to put cold foam on a hot drink anyway. So disappointing. Her response should have been, “I’m sorry, I will fix it right away”

Atmosphere: 1

Food: 1

Service: 1

Steven Weston

Always consistent. Good coffee, good selection, some healthy options, good service, fair prices.

John Hoover

Great employees and food does taste great as well as the strawberry frappichino and clean store and they rock.

Atmosphere: 5

Food: 5

Service: 5

David Lowe

Typical Starbucks. It's always hit or miss depending on which one you're at.

Atmosphere: 3

Food: 4

Service: 4

Britt Parker

When I order large vanilla sweet cream.nitro cold brew and woman make me small I told her large , she won't fix it then I ask want my money back and I get mad at both of nerd woman. they can't reading on my phone what I want order for size!!! I won't order there again..give u 0 rate starts

Krys Tilson

Love our local Starbucks! Friendly service n always quick

Atmosphere: 5

Food: 5

Service: 5

Caydence M.

The cake pop was very good and I got served instantly and they were nice. The place was in a convenient spot. Overall, I'd say it deserves 5 stars.

Caleb Murray

Rude baristas. Have an, "It's my world, you just in it," kind of attitude. THEY DO NOT SUPPORT OUR MILITARY SERVICE MEMBERS!

Douglas

All Starbucks

Atmosphere: 1

Food: 1

Service: 1

Kimberly Odum

Order ahead wasnt turned on. Walk in, 4 food city /Starbucks people dressed nice and probably higher-ups standing around watching. One girl taking an order and it took over 5 minutes. I left with nothing because I had to get to work instead of watching people stand around at Starbucks.

Service: 1

Crystal “Kris” Johnson

Ppl r nice friendly and polite. Helpful if ur unsure of what drink to try. My favorite is the Pink drink. It's just awesome.

Atmosphere: 5

Food: 5

Service: 5

Bee Mackay

This location is tragicNever have I gotten a good cup of coffee here and the staff is rude

Alexis Davidson

Why is everyone so rude all the time?? Like I’ve worked in customer service for 4 years and I have never treated a customer the way I get treated when I come here. I’m usually really shy to ask for my drink to be re-made and the one day i that I had courage to do it, the girl argued with me so I just said okay and thanked her and walked away.

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