Worse Burger King in the DMV area. Super slow service
Dark Light
Horrific. Made me wait an hour for my order. AN HOUR??
Atmosphere: 1
Food: 2
Service: 1
India Holcomb
Went through drive through. Told to come inside. Pull up and ignored. Just wanted to know if the ice cola was working. Was ignored even though they saw me.
Lena RubyRed
They say it’s open 24hrs, but the people doing the night shift don’t know how to do their job…. It’s a group of young people checking their phone, sitting on a table outside the counter, a couple of them talking standing next to the soda dispenser all while cars are lined up to order & pick up an order. The most unprofessional team . I’m sure this place has an owner and I suggest you see your cameras video taken during the night shift. I didn’t witness this just one time and came here to right a review. I’ve experienced this a lot of times before I decided never to return to this location. It’s a shame!
Atmosphere: 1
Food: 1
Service: 1
Dezy Eskedar
Worst service I have ever had I wait for like 20 min nobody wants to take my order instead they were standing and talk this is not my first experience with this place I will never go back to this place again
Service: 1
Roselyn Rosa
March 8 at around 9 pm I'm waiting 20 min on the drive thru for 4 shakes and the guys are so disrespectful make it even worse they so lazy. If they want a do it thers jobs don't do it. Simple. Bad service.👎🏻
Atmosphere: 1
Food: 1
Service: 1
Saq K.
Does this place have management????? Sheeeeshhhh
Update: Still trash
Courtney N.
Awful customer service. The person taking orders was extremely rude. Would not allow me to tell him my order. Just kept repeating medium or large. Medium or large. Then when I was politely telling him I wasn’t done customizing what I want on my sandwich, he responded is that it. The order on the screen was incorrect. And when I corrected, he said is that it. Didn’t ask what kind of drink I wanted, nothing. I decided to walk in the store and speak to the manager who happens to sound like the guy taking the order, and he said it wasn’t him. I asked for the manager contact for the store overall because most restaurants have a number where you can provide feedback for complaints and was advised they can’t give that information out. I decided not to dine with them. I will still file a complaint for this store with BK. This is not the first time they have provided poor service. This is just the final straw. Do better.
Mr T
Food was already there in the pickup area , I waited for so long and they said it's not ready yet ! I waited for almost 25 minutes and the food was all cold ! This thing happened third time !
Atmosphere: 1
Food: 2
Service: 1
Dan Simonsen
Ordered large received small. Staff couldn’t care less to address the issue.
Drive thru is exceptionally slow. They appear to only process one order at a time.
They don’t take gift cards and the drive through is always extremely long with orders frequently incorrect.
Atmosphere: 1
Food: 1
Service: 1
Briana
Always a long wait just for food and bare minimum service. Half of the workers don’t wear uniforms.
Atmosphere: 1
Food: 3
Service: 1
Karla Calix
Terrible customer service, they should change cashiers, they need more kindness, just now I went to get an order, apart from that lady leaving me talking to myself, my entire order was bad...! I will never visit a place like this again 😡🤮
Atmosphere: 1
Food: 1
Service: 1
David Goodman
Revision of my original 5 star review from 6 years ago. This location is not fast food as the drive thru normally takes me over 10 minutes to get through with only one to two cars in front. You regularly cannot order until the car/s in front have paid and received their food. To me this appears as if they are trying to cheat their drive thru time metrics and being extremely inefficient. This Burger King location does not accept Burger King gift cards.
Worse Burger King in the DMV area. Super slow service
Horrific. Made me wait an hour for my order. AN HOUR??
Atmosphere: 1
Food: 2
Service: 1
Went through drive through. Told to come inside. Pull up and ignored. Just wanted to know if the ice cola was working. Was ignored even though they saw me.
They say it’s open 24hrs, but the people doing the night shift don’t know how to do their job…. It’s a group of young people checking their phone, sitting on a table outside the counter, a couple of them talking standing next to the soda dispenser all while cars are lined up to order & pick up an order. The most unprofessional team . I’m sure this place has an owner and I suggest you see your cameras video taken during the night shift. I didn’t witness this just one time and came here to right a review. I’ve experienced this a lot of times before I decided never to return to this location. It’s a shame!
Atmosphere: 1
Food: 1
Service: 1
Worst service I have ever had I wait for like 20 min nobody wants to take my order instead they were standing and talk this is not my first experience with this place I will never go back to this place again
Service: 1
March 8 at around 9 pm I'm waiting 20 min on the drive thru for 4 shakes and the guys are so disrespectful make it even worse they so lazy. If they want a do it thers jobs don't do it. Simple. Bad service.👎🏻
Atmosphere: 1
Food: 1
Service: 1
Does this place have management????? Sheeeeshhhh
Update: Still trash
Awful customer service. The person taking orders was extremely rude. Would not allow me to tell him my order. Just kept repeating medium or large. Medium or large. Then when I was politely telling him I wasn’t done customizing what I want on my sandwich, he responded is that it. The order on the screen was incorrect. And when I corrected, he said is that it. Didn’t ask what kind of drink I wanted, nothing. I decided to walk in the store and speak to the manager who happens to sound like the guy taking the order, and he said it wasn’t him. I asked for the manager contact for the store overall because most restaurants have a number where you can provide feedback for complaints and was advised they can’t give that information out. I decided not to dine with them. I will still file a complaint for this store with BK. This is not the first time they have provided poor service. This is just the final straw. Do better.
Food was already there in the pickup area , I waited for so long and they said it's not ready yet ! I waited for almost 25 minutes and the food was all cold !
This thing happened third time !
Atmosphere: 1
Food: 2
Service: 1
Ordered large received small. Staff couldn’t care less to address the issue.
Drive thru is exceptionally slow. They appear to only process one order at a time.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Mozzarella Sticks
Restaurantji Recommends
They don’t take gift cards and the drive through is always extremely long with orders frequently incorrect.
Atmosphere: 1
Food: 1
Service: 1
Always a long wait just for food and bare minimum service. Half of the workers don’t wear uniforms.
Atmosphere: 1
Food: 3
Service: 1
Terrible customer service, they should change cashiers, they need more kindness, just now I went to get an order, apart from that lady leaving me talking to myself, my entire order was bad...! I will never visit a place like this again 😡🤮
Atmosphere: 1
Food: 1
Service: 1
Revision of my original 5 star review from 6 years ago. This location is not fast food as the drive thru normally takes me over 10 minutes to get through with only one to two cars in front. You regularly cannot order until the car/s in front have paid and received their food. To me this appears as if they are trying to cheat their drive thru time metrics and being extremely inefficient. This Burger King location does not accept Burger King gift cards.
Atmosphere: 3
Food: 4
Service: 1
It's decent
Loading...