Chipotle Mexican Grill

4531 Duke St, Alexandria
(703) 370-2152

Recent Reviews

Unspoken Tenacity

This was the saltiest, nastiest Chipotle I have ever had in my life. I have given this location many chances and I will NEVER eat here again.

Atmosphere: 2

Food: 1

Service: 3

Sarai N

My parents got me chipotle from this place on March 30th, 2024 at about 6:15pm. The chipotle’s white rice was uncooked; it tasted very hard and the chicken was very salty. Bad food quality.

Food: 1

Cario Stewart

Love the food and the staff is awesome!Parking: Shopping center parking lot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Chips, Burrito

Jessica Villatoro

This is the third time I’ve ordered a CHEESE Quesadilla through mobile order and they put chicken in my cheese only quesadilla .

Atmosphere: 1

Food: 1

Service: 1

Marko Mitic

Food is decent like any other Chipotle. Counter guy was called 3 times to come over to charge me. I was waiting there like a fool. 9.55pm 02/20

Atmosphere: 1

Food: 3

Service: 1

Nikodimos

I ordered a chicken bowl they gave me half spoon chicken I demand to get the right amount they refused and I walked out to the next-door B7 I got a best chicken bowl so amazing don't waste your money at Chipotle so greedy.

Atmosphere: 3

Food: 1

Service: 1

Greg H

Food didn't look fresh when preparing, staff seemed legitimately angry to be there. Tasted fine, but $12 for a regular burrito bowl is way too steep.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Burrito Bowl

spicy food a

Come for the delicious mexi-food and friendly service, stay for the vagrant with his chicken from some other establishment sleeping next to the checkout line.

S B

Just came from chipotle and the moronic guy at the register doesn't have any customer service whatsoever unless your his kind smh. People like this brings down a business and makes the experience unappealing which ruins this specific location overall. I won't eat at this location again since no understands the language or even willing to at least say Hello, thank you or have a good day

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Burrito Bowl, Hard Shell Chicken Tacos, Chips, Quesadilla

Seth Theuerkauf

Yeah, this chipotle is grimy and not great. Pick another one, or go to a local Mexican spot!!

Sophia Lissanu

Worst chipotle ever. Workers have tons of attitude and can never get an order right. I’ve lived in this area over 2 yrs and I’ve never had my order be correct. I’ve had to drive back multiple times because they gave me the wrong order. If you don’t check your order prior to going home it’s a 90% chance something is wrong/missing from your order. They also don’t keep the work stations clean (i.e. sour cream in the mild/hot sauce) because they refuse to wipe anything down. 0/10 would never recommend

Atmosphere: 1

Food: 1

Service: 1

Queen Sykes

Horrible service they gave me and my son day old cheese sauce in which tasted sour. This location use to be good at one time now it has gone down the bathrooms not being cleaned not a good location but see for yourself

Kevin Chen

Fast, friendly, huge scoops. Was in and out of there with a perfect takeout order in about 4 mins. Everything you want out of a Chipotle.

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Yemmy Pena

I went to pick-up and gave them a screenshot of my confirmation#. I believe I spoke to a Hispanic female (Name Melissa). Female told me immediately that someone already picked up the order. I stated impossible I am only one picking up my order. She in a condescending and demeaning attitude stated someone gave her the name on the order and picked it up. I again replied in a calm manner I am the only one picking up the order. She then stated that there is nothing else she can do to assist me and anything else is not her problem. I immediately asked to speak to the manager and she told me they do not come in at 2pm. I had to wait in the store trying for almost 5 minutes to find the chipotle customer service #. Then female stated she found the order but in the intern I overhead her saying "puto". I Again asked for the manager and she stated manager was not there. Because I was on my lunch break I could not further escalate this situation in the store. This was thee most "Horrific" experience I have ever experience in Chipotle and will NEVER go back to the 4531 Location Again.

James Allgood

Ordered a salad. Received tacos. Made numerous efforts via the phone, chat, and web site to get the problem fixed. No one would help. UNACCEPTABLE. WILL NOT EVER USE CHIPOTLE AGAIN. WORST CUSTOMER SERVICE SEEN TO DATE.

Atmosphere: 1

Food: 1

Service: 1

Load More