Domino's Pizza
6228 Richmond Hwy, Alexandria
(703) 721-0200
Recent Reviews
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I've been in 3 times so far. I said if it was good the first time that i'd be back. It was cooked to my liking, It handed to me with a smile from a polite woman. I might change it up at some point, but i'm so happy with what I get that I don't see the need. See you all soon! Not to mention the store looked really clean.
Atmosphere: 5
Food: 5
Service: 5
Best Dominos location on Richmond HWY !
Atmosphere: 5
Food: 5
Service: 5
I needed pizza and wings for about 50 kids on short notice, and this place came through flawlessly. I called ahead to see if they could make the order quickly, and I spoke with a wonderful gentleman named Curtis. He was so kind and helpful, and he made sure everything was taken care of exactly as I asked.
Huge shoutout to the cook as well the pizzas were made fast and came out perfectly. You could tell he was working hard to get them done on time, and I really appreciate that effort.
Curtis even let me borrow one of their hot bags to keep everything warm such a thoughtful gesture. The customer service I received was beyond amazing. I’m very grateful for his kindness and professionalism.
I’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Not a good experience. They no longer accept Apple Pay at Domino’s and now the tap to pay doesn’t work. Stay away from Domino’s and seek better options for pizza.
The cashier was fine until i paid. It was a carryout order and I was asked to tip by the machine. There is no need to tip on a carryout order. When I hit no tip she became rude and wouldn’t acknowledge anything I said and just walked away. It’s just sad and pathetic. I’ve not had this problem at Papa John’s so I think I’ll be going there or really anywhere else from now on.
Atmosphere: 3
Food: 3
Service: 1
You need changed your schedule,
the cashier she is so rude, terrible service.
Atmosphere: 1
Food: 1
Service: 1
I arrived to buy a pizza before closing time, but the employee told me they were about to close and wouldn’t make it. They eventually decided to make it but with a very rude attitude. Honestly, I’m a regular customer, and this is the first time this has happened. Someone should talk to them because that’s not the way to treat a customer. Very bad service.
I told them what pizza I wanted, and they said no because it would take too long. They said they would make a pizza, but only if it was a quick one.
Atmosphere: 1
Food: 5
Service: 1
Terrible! I arrived at 11 pm and they didn’t want to sell me a pizza, according to the staff that I could only order by Uber or DoorDash but that I couldn’t pay for it there, and at the door it says that the schedule is until 1am. The way they lose money and customers is simply ridiculous.
Atmosphere: 1
Food: 3
Service: 1
I frequently come to this Dominos to carry out pizza, mostly on Fridays and Saturdays but this store is getting worse day by day!The management here has become extremely poor even the store Manager doesn't know how to talk to customers properly! The customer service here is extremely bad even the girl at the front counter doesn't understand what customers are saying or want. I don't know how they are running this business, it was an awful experience!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
My first time ordering from this location. I decided to give it a try because the papa johns next door is atrocious. This was equally as bad. The ingredients didn't taste fresh. The beef topping smelled funny. The cheesy bread was good and that's the only reason I'm rating 3 instead of 1.
Restaurantji Recommends
I am very disappointed with the service I received from this store. The management is extremely poor, with staff members acting independently without coordination. The manager's communication skills are unprofessional. I am thoroughly disappointed with my experience and will not be returning.
Atmosphere: 1
Food: 1
Service: 1
The delivery time is always longer than quoted. The Parmesan twists aren’t as good as they used to be. The pizza comes cold and they ALWAYS forget the dip cups- I really don’t know why I even try to order them. Smh.
Food: 3
Service: 2
My driver called me 5 times, all of which I picked up and tried to speak to him, he’d hang up and call back - I witnessed him do this when I came outside and heard my own voice saying hello in his car with the windows down. He then did not follow my written delivery instructions for on the Domino’s app of coming to my Complex’s door and buzzing in, made me come out to him by refusing to leave his car and would not follow my instructions. Horrible service on delivery.
Atmosphere: 1
Food: 2
Service: 1
Really really bad customer service provide by Kurtis. I’m so disappointed. I came here you my kids and I seen the way he treat people and his employees. I didn’t feel comfortable with the way he treated me and my kids and all the employees inside. Something so wrong with that guy mentally . I’m so ashamed that I had to experience this in my own neighborhood pizza store . We order every Friday and saterday for our family events and I never seem to have issue here with anybody else except with the manager only .. I wish they can really do something about this energy we receive from this store . Sorry but I will have to take my catering business elsewhere !!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings, Pepperoni Pizza, Chicken Pizza
Wouldn't go here to get pizza
Atmosphere: 2
Food: 2
Service: 2
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