Dunkin'

2415 Eisenhower Ave, Alexandria
(703) 202-3343

Customers' Favorites

Menu

Photos

+52 photos
+51 photos
Add a photo

Recent Reviews

The staff at this location is consistently confused. Drinks for to-go orders get filled and sit at pick up while the tickets pile up for the food portion of the order. You have to remind them you have food. Just now (literally just now) I went in to pick up my order. The drink was there. I sat down to wait on the food. They scrambled to fill other customers order (only two people) then went back to working around the counter. The tickets for the orders were still sitting there....
Come on Dunkin'....Food - not that great. Warm bread but cold cheese on my breakfast sandwich. Waste of money.Service - not that great. Employee turnover rate is horrible. Slow service. Staff appear stressed when it's a crowd by making the wrong orders. More training is needed.Atmosphere - small space. Not kept clean on a regular basis.Donuts - everyone love donuts, I guess.
John is so KIND and PROFESSIONAL! We appreciate his kind service and great smile.On Sundays, they close at 3pm, but our order through the app was accidentally submitted by system error or something. When we arrived, the store was closed but John came out to explain the situation to us and he still prepared our takeout order - it was already 3:26pm. We felt so sorry and truly appreciated his kind hearted service..! The latte he made for us was the best!Thanks John, and we love...

More Reviews