I genuinely don’t know what is going on at this Dunkin, they obviously don’t have consistent training for staff. Every time I order from here there is something wrong with my drink and food. One time my iced latte is a cup of nothing but milk and a splash of espresso, another time I get a hot latte and the milk is cold and not steamed. They’ve given stale untoasted bread for avocado toast and room temperature hash browns. There are much better locations in the area
Food: 1
Service: 1
Pool r Frerking davalos
The lady who is in customer service has no idea what customer service is. When I entered the place I felt like I was begging for food. She never asked me how she could help me. I felt like I didn't exist. I decided to leave the place without ordering anything.
Atmosphere: 1
Food: 2
Service: 1
Airbnb Guest
This Dunkin is not managed very well. They are mostly out of whatever you want. Many of the staff are unfriendly.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich
Elvis Biscoe
I went into dunkins on Wed this week and I saw sury wasn't there...she is so great with customer services and gets u in and out. But that day she wasn't there things was so different the lady on register was new didn't know what she was doing and they even made my coffee wrong too. I was so upset and disappointed that day. I thought to myself I wish sury was here because she is great and would got the job right with great customer services 🤔☹️. If she is not there I don't want to go to the location.
Atmosphere: 1
Service: 1
mishell gray
I am not sure what has happened in the past week at this Dunkin but something is definitely off. New people and not the best attitudes. I’m confused……Where’s Sury!? She was the only reason I frequented this dunkin. It’s unfortunate but I’ll have to visit a different store
Atmosphere: 1
Service: 1
Elvis .murphy
I went into dunkins on Wed this week and I saw sury wasn't there...she is so great with customer services and gets u in and out. But that day she wasn't there things was so different the lady on register was new didn't know what she was doing and they even made my coffee wrong too. I was so upset and disappointed that day. I thought to myself I wish sury was here because she is great and would got the job right with great customer services ?☹️. If she is not there I don't want to go to the location.
Atmosphere: 1
Service: 1
André247
Nice dunks great employees!
Atmosphere: 5
Food: 5
Service: 5
Shar Thomas
Listen, as soon as I tasted my vanilla iced coffee I was so delighted especially after receiving such great customer service and my mobile order being ready when I walked in. I planned to come here leaving a rave review hoping the food was just as good. I was disappointed to get to the undercooked and soggy hashbrowns and untoasted sourdough bread on my bacon egg and cheese sandwich. This can be improved though, and I’m only putting this here in hopes that it does, and then I will come back and update this review. But I really appreciate the wonderful customer service from the cashier. It’s the little things like asking do I need ketchup for my hashbrowns, lol. Thank you ?.
Kristina
Great donuts ???
Atmosphere: 5
Food: 5
Service: 5
Martha House
On the go, yes, this is the place. Friendly and parents take their kids here for breakfast before school. My coffee was made fast and food. I will return. Clean and smiles.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Bacon Egg and Cheese
Ordered a frozen Macha latte, ot taste more like water and milk. I came back to the store and they made a new one and ended up tasting the same. I guess they wanted to save on Macha.
Atmosphere: 3
Food: 3
Service: 2
Yousif Osman
Easy, delicious,good service and food
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Sandwich, Muffins, Bacon Egg and Cheese
Juan Canahui
Absolute lack of any customer service or even communication from the young man working there. Clearly they are cutting corners in training and it makes you wonder what else is going on behind the counter.
Atmosphere: 1
Food: 2
Service: 1
Steph S
I have come here a few times and there espresso machines have been down more than once. Staff is friendly but this location typically feels unorganized.
Atmosphere: 4
Food: 3
Service: 4
Zachariah Rodgers
Location was clean. My kids loved the donuts. But the Boston Creams had no cream inside, very disappointing.
I genuinely don’t know what is going on at this Dunkin, they obviously don’t have consistent training for staff. Every time I order from here there is something wrong with my drink and food. One time my iced latte is a cup of nothing but milk and a splash of espresso, another time I get a hot latte and the milk is cold and not steamed. They’ve given stale untoasted bread for avocado toast and room temperature hash browns. There are much better locations in the area
Food: 1
Service: 1
The lady who is in customer service has no idea what customer service is. When I entered the place I felt like I was begging for food. She never asked me how she could help me. I felt like I didn't exist. I decided to leave the place without ordering anything.
Atmosphere: 1
Food: 2
Service: 1
This Dunkin is not managed very well. They are mostly out of whatever you want. Many of the staff are unfriendly.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich
I went into dunkins on Wed this week and I saw sury wasn't there...she is so great with customer services and gets u in and out. But that day she wasn't there things was so different the lady on register was new didn't know what she was doing and they even made my coffee wrong too. I was so upset and disappointed that day. I thought to myself I wish sury was here because she is great and would got the job right with great customer services 🤔☹️. If she is not there I don't want to go to the location.
Atmosphere: 1
Service: 1
I am not sure what has happened in the past week at this Dunkin but something is definitely off. New people and not the best attitudes. I’m confused……Where’s Sury!? She was the only reason I frequented this dunkin. It’s unfortunate but I’ll have to visit a different store
Atmosphere: 1
Service: 1
I went into dunkins on Wed this week and I saw sury wasn't there...she is so great with customer services and gets u in and out. But that day she wasn't there things was so different the lady on register was new didn't know what she was doing and they even made my coffee wrong too. I was so upset and disappointed that day. I thought to myself I wish sury was here because she is great and would got the job right with great customer services ?☹️. If she is not there I don't want to go to the location.
Atmosphere: 1
Service: 1
Nice dunks great employees!
Atmosphere: 5
Food: 5
Service: 5
Listen, as soon as I tasted my vanilla iced coffee I was so delighted especially after receiving such great customer service and my mobile order being ready when I walked in. I planned to come here leaving a rave review hoping the food was just as good. I was disappointed to get to the undercooked and soggy hashbrowns and untoasted sourdough bread on my bacon egg and cheese sandwich. This can be improved though, and I’m only putting this here in hopes that it does, and then I will come back and update this review. But I really appreciate the wonderful customer service from the cashier. It’s the little things like asking do I need ketchup for my hashbrowns, lol. Thank you ?.
Great donuts ???
Atmosphere: 5
Food: 5
Service: 5
On the go, yes, this is the place. Friendly and parents take their kids here for breakfast before school. My coffee was made fast and food. I will return. Clean and smiles.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Bacon Egg and Cheese
Restaurantji Recommends
Ordered a frozen Macha latte, ot taste more like water and milk. I came back to the store and they made a new one and ended up tasting the same. I guess they wanted to save on Macha.
Atmosphere: 3
Food: 3
Service: 2
Easy, delicious,good service and food
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Sandwich, Muffins, Bacon Egg and Cheese
Absolute lack of any customer service or even communication from the young man working there. Clearly they are cutting corners in training and it makes you wonder what else is going on behind the counter.
Atmosphere: 1
Food: 2
Service: 1
I have come here a few times and there espresso machines have been down more than once. Staff is friendly but this location typically feels unorganized.
Atmosphere: 4
Food: 3
Service: 4
Location was clean. My kids loved the donuts. But the Boston Creams had no cream inside, very disappointing.
Atmosphere: 4
Food: 3
Service: 3
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