I absolutely regret this choice! The place it self is absolutely disgusting! You walk in and it stinks horribly, it’s very very dirty! It gave me haunted vibes! The food wasn’t that bad, just a little salty. What surprised me the most was the cost. My parents and I were in a trip and we decided to stop there, we got the menu and we saw the price to what we all ordered. We all got a $15 meal, mind you it was 4 of us we had to pay $120. Simple math 15x4 is 60. I don’t even want to get started with the service! It was a very terrible experience!! Definitely don’t recommend!!!!
Atmosphere: 1
Food: 2
Service: 1
Digital Cassette
People of Alexandria and all other hungry people near by considering to eat here, please take heed to the 1 star reviews and do not come here!I too am a victim of this restaurants shady practices and feel robbed of my hard earned money and dignity.I was at Home Depot down the street from this restaurant after a long day of work. I wanted pupusas so I googled pupusas and this place came up. Blinded by hunger I did not see the reviews before calling in an order of 4 pupusas to go (take out). The lady over the phone didn’t tell me how much nor how long it would take. Once at the restaurant the lady asked for my card and still didn’t tell me how much it would be. I didn’t think anything of it and gave her my card not knowing it would cost me greatly. As she was swiping my card, and forever changing my concept on pupusas prices, I thought to myself how much could it be, $11 perhaps if the pupusas are around $2.50 each like most restaurants. She then gave me my card back, but did not give me a receipt, so I kindly asked her “could I have a receipt please” in Spanish to avoid any confusion. She seemed reluctant, but gave it to me anyway. To my surprise the 4 pupusas came out to almost $20!! That’s absurd!! And to say the receipt was vague is an understatement. Now, the pupusas weren’t bad. The curtido had little to no flavor and they gave a little cup of sauce that did not taste good. Nonetheless, not worth it. Go to pupusa loca on Duke st and order huge pupusas for that price. Actually, for $20 order take out from red lobster down the street. Now, as for the sopa de gallina, lomo saltado or even the pretty girls that these “five star” reviews are raging about I can’t speak on but definitely don’t think it’d be worth going here for. Thanks but no thanks Aliyah Hall
Atmosphere: 1
Food: 3
Service: 1
Yoan Zdnm
It's a terrible service, that bitter woman charges you too much for tips! We went with my companions and just because he had something to eat from somewhere else I chased him away and told him to leave the restaurant! Besides, the food is ugly and the service that it gives it its name is terrible! I don't recommend that place!
Sauli Padilla
Great Latino place to lunch or
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Encebollado, Sopa De Gallina
Jason Cruz
Honestly only ended up here cause I had to make a delivery nearby and didn't feel like driving around. Pretty terrible experience, not many redeeming qualities. All the other reviews are true. Very shady with the bill but I just paid cash and noped out of there.The staff are weird and it always felt like they were waiting for me to leave. The restaurant itself feels like it hasn't been cleaned since the 1970s. The soup was at least hot, but I can't help but feel most of my meal was microwaves. After I left, I got McDonald's to satisfy myself.
Atmosphere: 1
Food: 3
Service: 1
Lou Cole
DO NOT EAT HERE! HUGE
Atmosphere: 1
Food: 1
Service: 1
Edward Hernandez
Worst service possible. It smells a bit funky. Please avoid.
Atmosphere: 1
Service: 1
Susan Nacev
Unbelievable meal. Gracias! Warm and hearty but fresh and light at the same time. Delicious
Atmosphere: 2
Food: 5
Service: 5
Adam Castle
If possible 0. Turned away their only customer to upcharge them because no business. Horrible experience. Do not go.
Gabrielle
Where do i begin. Food is terrible. Everything is served in paper plates, coffee is in a styrofoam cup, sugar is in food prep bottle, and the whole place looks like my aunties living room. Literally, anyways i digress. Customer service was okay up until the DJ said in spanish, You animals don’t like my Christmas music ?! At his DJ stand beyond drunk… because he had been drinking at the bar the whole time we were there. Both the food and staff terrible, but i think if i had to choose which was the worst. It was the food. Lastly, they are charging 11% tax on your food, charging 15% tip on the total amount after tax, and their receipt? No itemization. When i asked for an explanation on the 11% she said thats the tax they charge everyone, its standard.
My coworker was sick on Monday, so I order a chicken soup from this place.(first Hispanic place I found) I was charged $18.81 for a chicken soup, lady on the phone said I could only pay with CC before picking up.. I said fine, I didn't ask how much the soups were because I was looking at their menu online and it says $8.95, I went to pick up and I get no receipt and I noticed on my account it was $18.81 for the soup. I called the lady (she was the only one at the restaurant) to ask for their chicken soup price, at first she said are you picking it up or dining in? I said pick up and she said $18, I said isn't that the seafood soup? (which its $16.45 or something on their menu) she said no, the seafood soup is $19.. $1 more than a chicken soup? seafood soups I know they are expensive but chicken soup? anyways I told her if they had changed their menu recently and this is what she said " UYYYY hace 10 a?os" meaning 10 years ago.. and she hang up on me. My mistake was to not ask for the total before paying but she kept insisting I need to pay I need to pay and if I was sure I was picking up and If I lived closed. I think is not the first time she overcharged someone and added to her Tip account or whatever, but not even on Grubhud their soup is almost $19, is $15.45 which it may be because is a delivery fee or whatever.Honestly paying the $18.81 was not an issue if that was the real price for it, but her intention & attitude was just horrible!! Imagine how many people she has ripoff.Anyways just be careful when ordering over the phone.
Hasan Ozcan
I went by chance and my order was very taste, and fresh but they need to work with more professional waiters
Aliyah Hall
This place is every underrated. The food tasted amazing, especially the lomo saltado, it was so delicious. The horchata was also so flavorful and tasted amazing, I’ll excited to come back for more. They also have a sign outside that says they have karaoke nights, and inside they have some gambling machines and hookahs, so seems like a fun place to come to at night as well.
Jenny M.
Ordered sopa de res and the veggies were undercooked and instead of meat I got mostly fat. Couldn't finish the soup.
I absolutely regret this choice! The place it self is absolutely disgusting! You walk in and it stinks horribly, it’s very very dirty! It gave me haunted vibes! The food wasn’t that bad, just a little salty. What surprised me the most was the cost. My parents and I were in a trip and we decided to stop there, we got the menu and we saw the price to what we all ordered. We all got a $15 meal, mind you it was 4 of us we had to pay $120. Simple math 15x4 is 60. I don’t even want to get started with the service! It was a very terrible experience!! Definitely don’t recommend!!!!
Atmosphere: 1
Food: 2
Service: 1
People of Alexandria and all other hungry people near by considering to eat here, please take heed to the 1 star reviews and do not come here!I too am a victim of this restaurants shady practices and feel robbed of my hard earned money and dignity.I was at Home Depot down the street from this restaurant after a long day of work. I wanted pupusas so I googled pupusas and this place came up. Blinded by hunger I did not see the reviews before calling in an order of 4 pupusas to go (take out). The lady over the phone didn’t tell me how much nor how long it would take. Once at the restaurant the lady asked for my card and still didn’t tell me how much it would be. I didn’t think anything of it and gave her my card not knowing it would cost me greatly. As she was swiping my card, and forever changing my concept on pupusas prices, I thought to myself how much could it be, $11 perhaps if the pupusas are around $2.50 each like most restaurants. She then gave me my card back, but did not give me a receipt, so I kindly asked her “could I have a receipt please” in Spanish to avoid any confusion. She seemed reluctant, but gave it to me anyway. To my surprise the 4 pupusas came out to almost $20!! That’s absurd!! And to say the receipt was vague is an understatement. Now, the pupusas weren’t bad. The curtido had little to no flavor and they gave a little cup of sauce that did not taste good. Nonetheless, not worth it. Go to pupusa loca on Duke st and order huge pupusas for that price. Actually, for $20 order take out from red lobster down the street. Now, as for the sopa de gallina, lomo saltado or even the pretty girls that these “five star” reviews are raging about I can’t speak on but definitely don’t think it’d be worth going here for. Thanks but no thanks Aliyah Hall
Atmosphere: 1
Food: 3
Service: 1
It's a terrible service, that bitter woman charges you too much for tips! We went with my companions and just because he had something to eat from somewhere else I chased him away and told him to leave the restaurant! Besides, the food is ugly and the service that it gives it its name is terrible! I don't recommend that place!
Great Latino place to lunch or
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Encebollado, Sopa De Gallina
Honestly only ended up here cause I had to make a delivery nearby and didn't feel like driving around. Pretty terrible experience, not many redeeming qualities. All the other reviews are true. Very shady with the bill but I just paid cash and noped out of there.The staff are weird and it always felt like they were waiting for me to leave. The restaurant itself feels like it hasn't been cleaned since the 1970s. The soup was at least hot, but I can't help but feel most of my meal was microwaves. After I left, I got McDonald's to satisfy myself.
Atmosphere: 1
Food: 3
Service: 1
DO NOT EAT HERE! HUGE
Atmosphere: 1
Food: 1
Service: 1
Worst service possible. It smells a bit funky. Please avoid.
Atmosphere: 1
Service: 1
Unbelievable meal. Gracias! Warm and hearty but fresh and light at the same time. Delicious
Atmosphere: 2
Food: 5
Service: 5
If possible 0. Turned away their only customer to upcharge them because no business. Horrible experience. Do not go.
Where do i begin. Food is terrible. Everything is served in paper plates, coffee is in a styrofoam cup, sugar is in food prep bottle, and the whole place looks like my aunties living room. Literally, anyways i digress. Customer service was okay up until the DJ said in spanish, You animals don’t like my Christmas music ?! At his DJ stand beyond drunk… because he had been drinking at the bar the whole time we were there. Both the food and staff terrible, but i think if i had to choose which was the worst. It was the food. Lastly, they are charging 11% tax on your food, charging 15% tip on the total amount after tax, and their receipt? No itemization. When i asked for an explanation on the 11% she said thats the tax they charge everyone, its standard.
Restaurantji Recommends
Horrible service.. food not fresh
My coworker was sick on Monday, so I order a chicken soup from this place.(first Hispanic place I found) I was charged $18.81 for a chicken soup, lady on the phone said I could only pay with CC before picking up.. I said fine, I didn't ask how much the soups were because I was looking at their menu online and it says $8.95, I went to pick up and I get no receipt and I noticed on my account it was $18.81 for the soup. I called the lady (she was the only one at the restaurant) to ask for their chicken soup price, at first she said are you picking it up or dining in? I said pick up and she said $18, I said isn't that the seafood soup? (which its $16.45 or something on their menu) she said no, the seafood soup is $19.. $1 more than a chicken soup? seafood soups I know they are expensive but chicken soup? anyways I told her if they had changed their menu recently and this is what she said " UYYYY hace 10 a?os" meaning 10 years ago.. and she hang up on me. My mistake was to not ask for the total before paying but she kept insisting I need to pay I need to pay and if I was sure I was picking up and If I lived closed. I think is not the first time she overcharged someone and added to her Tip account or whatever, but not even on Grubhud their soup is almost $19, is $15.45 which it may be because is a delivery fee or whatever.Honestly paying the $18.81 was not an issue if that was the real price for it, but her intention & attitude was just horrible!! Imagine how many people she has ripoff.Anyways just be careful when ordering over the phone.
I went by chance and my order was very taste, and fresh but they need to work with more professional waiters
This place is every underrated. The food tasted amazing, especially the lomo saltado, it was so delicious. The horchata was also so flavorful and tasted amazing, I’ll excited to come back for more. They also have a sign outside that says they have karaoke nights, and inside they have some gambling machines and hookahs, so seems like a fun place to come to at night as well.
Ordered sopa de res and the veggies were undercooked and instead of meat I got mostly fat. Couldn't finish the soup.