I had a delivery today for groceries and when I opened my door someone had accidentally put someone's order at my door. I called this store and asked if they could help me with who it belong to. They told me they could not help as it was an Uber order. They proceeded to tell me to just keep it they had no way of tracking it. I went ahead and ate the sandwich it was a turkey and cheese and it sucked! This must have been fate for me to try their sandwiches because I could not taste the turkey or the cheese. It had lettuce tomato pickles and hot peppers. You should still be able to taste the base of the sandwich. now I know why I will never order from there.
Food: 1
Michelle Ely
Leaving a review as a thanks for the great teamwork I saw when picking up my order today. It was peak lunchtime with the in-person line and online order queue both very backed up. All the employees jumped from task to task seamlessly, kindly and efficiently. Not everywhere is like this so I wanted to tell you all great job and that I noticed!
Jennifer Barnes Kerns
What a great team! They were training a new employee when we visited, but made sure that we (and the trainee) got the full JM experience. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Zay
The whole staff was very nice 5 star restaurant Emmanuel thanks for recognizing. I was a brand ambassador. For jerseys
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey and Ham Club Sandwich, Ham and Turkey Club Sandwich Combo, Chips
Alexa Prestige
I used to love this location until today after I checked my sub I saw it was made incorrectly so I asked for it to be remade, the person who remade it must have been upset about remaking it and loaded my sandwich with mayo and ketchup. I literally only live 5 minutes down the road and when I got home the bread was so soggy it literally was falling apart. A wasted drive and money. I called to speak to the manager but never got an answer. Guess I have to find somewhere else for my cheesesteaks now.
Atmosphere: 3
Food: 4
Service: 1
Brian L
Clean and staff are very kind. Special shoutout to Veronica who immediately stood out to me for her ability to multitask and keep things running efficiently. She went the extra mile to greet everyone and double checked my order was correct and packaged well which I really appreciate!
Atmosphere: 5
Food: 5
Service: 5
Greg Rowan
Large catering order was accurate and ready for pick-up on-time
Atmosphere: 4
Food: 4
Service: 5
J M
It's a great place for lunch with excellent customer service. Ordering and receiving sandwiches is quick. Seating is limited, so you may need to take your meal to go. The parking lot is pretty busy during the lunch hour during the week.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turkey and Provolone
F'burg Foodie
Stopped in for several lunch sandwiches for work and the staff was EXCELLENT! Very friendly and they were on the ball! I ordered a bunch of mini sandwiches and simply told the youngman making the food they list of numbers and he remembered and made each perfectly! The guy working the register was the same, excellent service and knew the menu quite nicely!
Everything was fresh and amazing! Highly recommend Jersey Mike’s… this place is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey and Ham Club Sandwich, Ham and Turkey Club Sandwich Combo
On April 14th, at or around 1:07pm, the primary sandwich maker with the shortcut was extremely rude to me. I have a gluten allergy and it was not cared for properly. He refused to wipe down the station and when I when I asked him to because I saw gluten bread pieces all over the counter top, he asked me why does it matter. Even after I continued to explain the severity of the allergy and why it was important to have it wiped down, he said that was what the tissue paper was for but I was watching the particles from the gluten bread on and around my gluten sandwich. He made the sandwich despite the fact that he disregarded my request and then was upset that I refused to take it. I asked for another employee to make my sandwich and he continued to repeat, “all because I wouldn’t wipe down the area?” I responded yes. Completely unacceptable. I’ve been a faithful customer for some time there. The other employees there know that I am a regular customer. This is the first time I’ve ever received treatment like this from this location. I travel a little way because the service is normally superb. I’m not sure what happened today. I usually have no issues at this location so I was extremely disappointed when this happened. However, The gentlemen when the locks took care of my order. He had great customer service. The other gentlemen should reconsider being in fast food, especially in an establishment that caters to people’s allergies.
Mary Ennels
I went to this location yesterday on my lunch break to get a steak and cheese sub. The only thing i ate all day. The service was fine and the food was made quickly. However within 30mins to an hour I started experiencing nausea, chills and severe diarrhea. I had to leave work early and needless to say i had food poisoning, that lasted about 12hrs. Be careful eating here.
Atmosphere: 4
Food: 1
Service: 4
Abdulrahman Abdulghani
You have too bad staff, they have zero knowledge about customer service I have been waiting for my online order for like 20 minutes. I asked the person who is there n he told me that my order is not ready yet n kept waiting for 20 minutes what happened that my order was already ready but he did not give it to me
Atmosphere: 1
Food: 1
Service: 1
Verissa F
Friendly greeting as soon as you walk in! Great customer service! Extremely clean store and fresh ingredients. I cannot say enough great things but I will continue to return for the great people that work there! Thank you for your genuine kind attitudes and upbeat personalities!
Atmosphere: 5
Food: 5
Service: 5
Ronald Kosmahl
Veronica is always very friendly and pleasant and always brings a smile to her job. Makes going there easy. The team is fast and efficient. And I appreciate her friendly service very much.
Vegetarian options: I had a vegetarian sub with cheese, lots of veggies, oil and vinegar and oregano, and it was very good.
I had a delivery today for groceries and when I opened my door someone had accidentally put someone's order at my door. I called this store and asked if they could help me with who it belong to. They told me they could not help as it was an Uber order. They proceeded to tell me to just keep it they had no way of tracking it. I went ahead and ate the sandwich it was a turkey and cheese and it sucked! This must have been fate for me to try their sandwiches because I could not taste the turkey or the cheese. It had lettuce tomato pickles and hot peppers. You should still be able to taste the base of the sandwich. now I know why I will never order from there.
Food: 1
Leaving a review as a thanks for the great teamwork I saw when picking up my order today. It was peak lunchtime with the in-person line and online order queue both very backed up. All the employees jumped from task to task seamlessly, kindly and efficiently. Not everywhere is like this so I wanted to tell you all great job and that I noticed!
What a great team! They were training a new employee when we visited, but made sure that we (and the trainee) got the full JM experience. We will be back!
Atmosphere: 5
Food: 5
Service: 5
The whole staff was very nice 5 star restaurant Emmanuel thanks for recognizing. I was a brand ambassador. For jerseys
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey and Ham Club Sandwich, Ham and Turkey Club Sandwich Combo, Chips
I used to love this location until today after I checked my sub I saw it was made incorrectly so I asked for it to be remade, the person who remade it must have been upset about remaking it and loaded my sandwich with mayo and ketchup. I literally only live 5 minutes down the road and when I got home the bread was so soggy it literally was falling apart. A wasted drive and money. I called to speak to the manager but never got an answer. Guess I have to find somewhere else for my cheesesteaks now.
Atmosphere: 3
Food: 4
Service: 1
Clean and staff are very kind.
Special shoutout to Veronica who immediately stood out to me for her ability to multitask and keep things running efficiently. She went the extra mile to greet everyone and double checked my order was correct and packaged well which I really appreciate!
Atmosphere: 5
Food: 5
Service: 5
Large catering order was accurate and ready for pick-up on-time
Atmosphere: 4
Food: 4
Service: 5
It's a great place for lunch with excellent customer service. Ordering and receiving sandwiches is quick. Seating is limited, so you may need to take your meal to go. The parking lot is pretty busy during the lunch hour during the week.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turkey and Provolone
Stopped in for several lunch sandwiches for work and the staff was EXCELLENT! Very friendly and they were on the ball! I ordered a bunch of mini sandwiches and simply told the youngman making the food they list of numbers and he remembered and made each perfectly! The guy working the register was the same, excellent service and knew the menu quite nicely!
Everything was fresh and amazing! Highly recommend Jersey Mike’s… this place is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey and Ham Club Sandwich, Ham and Turkey Club Sandwich Combo
Not bad especially with the bacon.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
On April 14th, at or around 1:07pm, the primary sandwich maker with the shortcut was extremely rude to me. I have a gluten allergy and it was not cared for properly. He refused to wipe down the station and when I when I asked him to because I saw gluten bread pieces all over the counter top, he asked me why does it matter. Even after I continued to explain the severity of the allergy and why it was important to have it wiped down, he said that was what the tissue paper was for but I was watching the particles from the gluten bread on and around my gluten sandwich. He made the sandwich despite the fact that he disregarded my request and then was upset that I refused to take it. I asked for another employee to make my sandwich and he continued to repeat, “all because I wouldn’t wipe down the area?” I responded yes. Completely unacceptable. I’ve been a faithful customer for some time there. The other employees there know that I am a regular customer. This is the first time I’ve ever received treatment like this from this location. I travel a little way because the service is normally superb. I’m not sure what happened today. I usually have no issues at this location so I was extremely disappointed when this happened. However, The gentlemen when the locks took care of my order. He had great customer service. The other gentlemen should reconsider being in fast food, especially in an establishment that caters to people’s allergies.
I went to this location yesterday on my lunch break to get a steak and cheese sub. The only thing i ate all day. The service was fine and the food was made quickly. However within 30mins to an hour I started experiencing nausea, chills and severe diarrhea. I had to leave work early and needless to say i had food poisoning, that lasted about 12hrs. Be careful eating here.
Atmosphere: 4
Food: 1
Service: 4
You have too bad staff, they have zero knowledge about customer service
I have been waiting for my online order for like 20 minutes. I asked the person who is there n he told me that my order is not ready yet n kept waiting for 20 minutes what happened that my order was already ready but he did not give it to me
Atmosphere: 1
Food: 1
Service: 1
Friendly greeting as soon as you walk in! Great customer service! Extremely clean store and fresh ingredients. I cannot say enough great things but I will continue to return for the great people that work there! Thank you for your genuine kind attitudes and upbeat personalities!
Atmosphere: 5
Food: 5
Service: 5
Veronica is always very friendly and pleasant and always brings a smile to her job. Makes going there easy. The team is fast and efficient. And I appreciate her friendly service very much.
Vegetarian options: I had a vegetarian sub with cheese, lots of veggies, oil and vinegar and oregano, and it was very good.
Parking: Often crowded
Atmosphere: 4
Food: 5
Service: 5
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