All pizza on menu is good. They have wide selection of pizza, calzones, desserts. Great Detroit deep dish pizza! It's my favorite deep dish pizza around. Love that they have 2 slice combo so I don't have to buy whole pizza.
Atmosphere: 4
Food: 5
Service: 5
Joe Miller
Jets pizza started off with always good service and good food no matter which store you went into. Not so much anymore!! E Glebe location the service sucks. You can tell the energy in that place is not good at all!! Management needs to be re-trained!!
Columbia Pike is always great. I’ll go out of my way for that location instead of E Glebe. 12/29/2025 around 7pm Love the pizza!!
Update: I gave E Glebe another chance. I walked in to pick up my pizza around 7 pm on 1/10/26. The cashier had his back to me and was not doing anything. There was a couple next to me and looked at the cashiers back of head and said “the service here is pretty bad. Anyways, my pizza wasn’t ready but when it was I was hoping for hot fresh pizza. Instead it was cold and had been sitting out. I had high hopes for jet. Corporate needs to wake up or jet will be another pizza casualty I’m going back to @wiseguypizza
Atmosphere: 4
Food: 2
Service: 1
Monique Miles
If you want flavorless meh pizza, eat here. I had a coupon for lunch but the gas usage wasn’t worth it to pick it up. Not worth the calories either. Save your money and go elsewhere.
Atmosphere: 3
Food: 3
Service: 5
Henry Ng
Coworkers and I love the square Detroit style. Grew up in Michigan so it is great to see Jet’s are popping up in VA.
Atmosphere: 4
Food: 4
Service: 4
Kevin Cook
Love the deep dish pizza here. I get the ultimate pepperoni and they put all kinds of pepperoni on the pizza.
Atmosphere: 5
Food: 5
Service: 5
Tom Phillips
The food here is great. Pizza is near perfect and the wings are awesome too. Very fast take out as well
Atmosphere: 5
Food: 5
Service: 5
Yenier Prado
Misleading coupon experience at Jet’s Pizza Alexandria. I received a $10 coupon in the mail and decided to visit for the first time. The employee copied the code and said the discount would be applied at checkout, but it never showed up. The problem isn’t the money , it’s the lack of transparency and the way customers are misled. Very disappointing first experience.
Atmosphere: 2
Food: 2
Service: 1
Kevin Romero
I had one of the worst customer service experiences with Jet’s Pizza. I ordered through their automated phone system and clearly selected no onions (I’m allergic), as well as no mushrooms and no black olives. When I got home, I opened the box and the pizza was loaded with onions.
I immediately called the store and explained the issue, expecting them to make it right. Instead, I was told that if I wanted a new pizza, I would have to pay for it—even though it was their mistake and the order could have caused me a serious allergic reaction. The manager repeated the same thing, showing no care or concern for the situation.
Not only was this pizza $33 plus tax, but the lack of accountability and compassion from the staff was shocking. I’ve never experienced such poor customer service from a pizza place, and I will not be ordering from Jet’s again.
Atmosphere: 1
Food: 1
Service: 1
Albert Smith
Delicious Detroit style pizza!!! Crust is amazingly crisp and you get to pick your flavor of crust!!! 25 stars!
Food: 5
Service: 5
Recommended dishes: Detroit-Style Deep Dish
Desi Harris
Jet's is always a winner, they have good pizza and fresh ranch. This location managed to make the deep dish crust even lighter and more crispy than I remembered 😋. Would recommend 👌🏾.
Terrible experience. My pizza wasn’t delivered at all, and they only realized after I called them.
Atmosphere: 1
Food: 1
Service: 1
S K
It’s a perfect neighborhood pizza shop, no frills, just order online/phone and pick up/delivery. I love their Detroit style deep dish pizza. It’s delicious! I like to order online at jet’s pizza website and pick up which is super easy. This is now our family’s favorite pizza shop.
Atmosphere: 5
Food: 5
Service: 5
Julia Kim
the detroit style is amazing! great crispy crust and generous w the toppings. the thin crust was good but not worth the money.
Atmosphere: 4
Food: 5
Service: 5
randall blair
It was good but there didn't give me my extra cheese but will be back
All pizza on menu is good. They have wide selection of pizza, calzones, desserts. Great Detroit deep dish pizza! It's my favorite deep dish pizza around. Love that they have 2 slice combo so I don't have to buy whole pizza.
Atmosphere: 4
Food: 5
Service: 5
Jets pizza started off with always good service and good food no matter which store you went into. Not so much anymore!! E Glebe location the service sucks. You can tell the energy in that place is not good at all!!
Management needs to be re-trained!!
Columbia Pike is always great. I’ll go out of my way for that location instead of E Glebe.
12/29/2025 around 7pm
Love the pizza!!
Update: I gave E Glebe another chance. I walked in to pick up my pizza around 7 pm on 1/10/26. The cashier had his back to me and was not doing anything. There was a couple next to me and looked at the cashiers back of head and said “the service here is pretty bad. Anyways, my pizza wasn’t ready but when it was I was hoping for hot fresh pizza. Instead it was cold and had been sitting out. I had high hopes for jet. Corporate needs to wake up or jet will be another pizza casualty I’m going back to @wiseguypizza
Atmosphere: 4
Food: 2
Service: 1
If you want flavorless meh pizza, eat here. I had a coupon for lunch but the gas usage wasn’t worth it to pick it up. Not worth the calories either. Save your money and go elsewhere.
Atmosphere: 3
Food: 3
Service: 5
Coworkers and I love the square Detroit style. Grew up in Michigan so it is great to see Jet’s are popping up in VA.
Atmosphere: 4
Food: 4
Service: 4
Love the deep dish pizza here. I get the ultimate pepperoni and they put all kinds of pepperoni on the pizza.
Atmosphere: 5
Food: 5
Service: 5
The food here is great. Pizza is near perfect and the wings are awesome too. Very fast take out as well
Atmosphere: 5
Food: 5
Service: 5
Misleading coupon experience at Jet’s Pizza Alexandria.
I received a $10 coupon in the mail and decided to visit for the first time. The employee copied the code and said the discount would be applied at checkout, but it never showed up. The problem isn’t the money , it’s the lack of transparency and the way customers are misled. Very disappointing first experience.
Atmosphere: 2
Food: 2
Service: 1
I had one of the worst customer service experiences with Jet’s Pizza. I ordered through their automated phone system and clearly selected no onions (I’m allergic), as well as no mushrooms and no black olives. When I got home, I opened the box and the pizza was loaded with onions.
I immediately called the store and explained the issue, expecting them to make it right. Instead, I was told that if I wanted a new pizza, I would have to pay for it—even though it was their mistake and the order could have caused me a serious allergic reaction. The manager repeated the same thing, showing no care or concern for the situation.
Not only was this pizza $33 plus tax, but the lack of accountability and compassion from the staff was shocking. I’ve never experienced such poor customer service from a pizza place, and I will not be ordering from Jet’s again.
Atmosphere: 1
Food: 1
Service: 1
Delicious Detroit style pizza!!! Crust is amazingly crisp and you get to pick your flavor of crust!!! 25 stars!
Food: 5
Service: 5
Recommended dishes: Detroit-Style Deep Dish
Jet's is always a winner, they have good pizza and fresh ranch. This location managed to make the deep dish crust even lighter and more crispy than I remembered 😋. Would recommend 👌🏾.
Food: 5
Service: 5
Restaurantji Recommends
Terrible experience. My pizza wasn’t delivered at all, and they only realized after I called them.
Atmosphere: 1
Food: 1
Service: 1
It’s a perfect neighborhood pizza shop, no frills, just order online/phone and pick up/delivery. I love their Detroit style deep dish pizza. It’s delicious! I like to order online at jet’s pizza website and pick up which is super easy. This is now our family’s favorite pizza shop.
Atmosphere: 5
Food: 5
Service: 5
the detroit style is amazing! great crispy crust and generous w the toppings. the thin crust was good but not worth the money.
Atmosphere: 4
Food: 5
Service: 5
It was good but there didn't give me my extra cheese but will be back
Atmosphere: 5
Food: 5
Service: 5
I Love ❤️ this place!
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