Panda Express
6307 Richmond Hwy Suite G, Alexandria
(703) 721-2071
Recent Reviews
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Super dirty horrible place to eat and also a cockroach came out in my food
Atmosphere: 1
Food: 1
Service: 1
I walked in at 10:05pm and they closed at 10:30pm. They were not inviting at all when I walked in. The manager immediately snapped at me and said, "You're our last customer. This is all that we have left." Like I dont have a choice of what to choose. I just feel like, as an establishment, it doesn't matter how close to the end of the night. You guys should be able to give full service. The food looked very unenticing. They had barely anything left, and he walked over and tossed the food like it was okay. I'm disappointed because I go to this place a lot and the service always falls short. The care that is put into the values of this place and its service is very low, and it just puts a bad taste in my mouth. I hope you guys will see this . Please make some sort of assertive change because the way I just walked in there and walked right out is not fair to anyone.
Atmosphere: 1
Food: 1
Service: 1
It's a Saturday, they open at 9:30 we spent 10 minutes waiting and no one opened the door to get in, plus 2 employees just pass by Talking and confusing the food and sometimes you want to order something and they don't pay attention!
Atmosphere: 5
Food: 5
Service: 1
It was a nice place, nothing wrong with it
Atmosphere: 4
Food: 5
Service: 4
The food was cold, with small portions. The manager gets mad when you ask her about the entrees. Employees in the kitchen are loud and practically yelling in the kitchen in spanish. It sounds like you are in a flea market in central America. It's hard to enjoy your food dining inside when the food is served cold and the employees are having loud personal conversations in the kitchen that the whole restaurant can hear. Restroom was dirty, and toilet paper on the floor. Management does not care about customer service or customer satisfaction. They run this place like a Walmart.
Atmosphere: 1
Food: 1
Service: 1
Love the vegetable and fried rice. It was delicious didn't realize it had eggs in it.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Rice
Love this place, food is so good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 26-30 Person Party Bundle, Fried Rice
Every time I go there gaby is always there,she is very kind,sweet and the number one in customer service,thank you gaby for your great service,I hope they paying you fair
Atmosphere: 5
Food: 5
Service: 5
Just bought a MEDIUM container of white rice.. $4.66 with tax. But the people on the cashier registration speak Spanish and talk bad about customers. Not only that, the portion is small, but it charges me for a medium price. It's a RIP OFF! Even SAKURA Japanese restaurants in the same shopping center charged me only $3 bucks. No more coming to PANDA EXPRESS. It's not even Chinese cuisine. It's more like for people who can't tell between authentic and fake stuff. 1 LESSON for me to learn today.
Don't go here, found a large piece of plastic and metal from a metal wire brush in my food which myself(4 months pregnant), my 5 year old, and aging father all ate before discovering the objects.
Ordered orange chicken, walnut shrimp, and bejing beef which two had the plastic and walnut shrimp had the metal.
Restaurantji Recommends
I go pretty often to this location. Gabby works most of the time I’m there and she is always on top of everything. Takes care of delivery orders as well as on line and in store orders. Thanks Gabby hope management is paying you for all your hard work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Walnut Shrimp, Orange Chicken, The Original Orange Chicken, Fried Rice
I would give this location a 0 if I could! Husband and I ordered to go. 1 2 item half and half with beef and broccoli, orange chicken, I ordered half and half with double orange they did not put my double orange chicken in the order. When I called they were very rude saying there’s nothing I can do about it till later, we live out of town and leave first thing in the morning. DO NOT USE THIS LOCATION THE STAFF ARE EXTREMELY RUDE AND WILL GASS LIGHT YOU ABOUT YOUR ORDER when you have proof on the receipt and sticker on the box
Atmosphere: 1
Food: 4
Service: 1
The hours posted were until 10:30 pm, my partner and I walked in at 9:30 pm and there was a decently long line. The whole first section of food was empty and when another customer asked if they were going to be refilling the food she was met with a curt "no" and nothing else. As the line started moving they ran out of fried rice, and orange chicken. They began telling people they were out and we had to leave due to the fact they had maybe three options left. As someone who worked in restaurants and fast food I understand it sucks when people come in later in the night, however an hour before close is excessive to stop cooking food and closing down the kitchen. The manager was on the line telling customers they were out of food as well.
Atmosphere: 1
Food: 1
Service: 1
Clean. dat is a great customer service rep. Corrected an error in my order.
Atmosphere: 5
Food: 5
Service: 5
If there were less than one star in would have used it. Unprofessional and disrespectful staff, not recommended at all.
Atmosphere: 1
Food: 1
Service: 1
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