Panera Bread

5578 Vincent Gate Terrace, Alexandria
(703) 658-5204

Recent Reviews

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Victoria Krikorian

With every visit your service is getting worse. Every order is incomplete. Coffee is terrible, worst I have had. Up your game.

Food: 1

Service: 1

Josh Snider

They're good, but the soda machine doesn't always work.

Atmosphere: 5

Food: 5

Service: 3

Ling zheng

Special shout out to the cashier - her name is Sarah I believe. She is super nice, kind, and enthusiastic and the food is amazing.

Atmosphere: 5

Food: 5

Service: 5

Jane shim

The Spanish female manager here is extremely rude. I always order mac and cheese, but this time, it came out completely stale, with hardened cheese, and it wasn’t even warm. When I complained, she showed no sign of apology and just kept repeating, "That's how it is," with an indifferent expression. She did issue a refund, but am I supposed to be grateful for that? The customer service at this location is absolutely terrible.

Atmosphere: 1

Food: 1

Service: 1

Black Cobra

Great spot with awesome service & food

Vegetarian options: Lovely

Dietary restrictions: None

Parking: No

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Cheese, Cinnamon Roll, Mac & Cheese, Hearty Fireside Chili & Rustic Baked Potato Soup

Chris Alex

Good spot for easy food and quick lunch or just a coffee. Decent number of tables and open dining area so it's not cramped and I like the layout of this one over some of the others. I'll sometimes set up and work a bit if it's not too busy and I'm not taking up a table. Bagels and pastries are also great.

Atmosphere: 4

Food: 4

Service: 4

Kristie Anyabwile

I’ve been going here for 5 years and the bathroom is always dirty; water from the sink splashes everywhere. It smells. The dining room is okay but kinda old. They need to upgrade outlets for the number of people who go there to work.

Atmosphere: 2

Food: 4

Service: 4

Bernard Markowicz

We showed up late for breakfast but there were two bagels left so the lady at the counter gladly served them to us, toasted. The bagels tasted great, crispy and fresh. They were no doughy which I appreciated. Philadelphia cream cheese was served in a small container which was enough. Coffee was good and fresh even relatively late for breakfast. We shared a cranberry piece of cake to keep us satiated until a late late lunch. The portion was large and generous. The cake was moist and tasty. The restaurant was somewhat empty at this time which is understandable. Everything was very clean inside ahead of the lunchtime rush. I recommend this Paneira location.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cranberry Orange Slice

M B

The staff at Panera is generally courteous and professional. However, there's one employee I’ve encountered who never seems to smile, which can make interactions feel a bit unwelcoming. Despite this, the overall service is good, and I appreciate that management is actively involved in the daily operations. I would recommend that they monitor how the cashiers engage with customers, as they represent the store's front line. Encouraging a more welcoming demeanor and gathering customer feedback could be beneficial for maintaining a positive atmosphere.

Atmosphere: 5

Food: 4

Service: 4

Hamody Alnashri

Every time when I go there and I asks for a water cup they give me and I fill it up with soda but when I went today and I got a water cup and I was filling it up with soda one of the worker said dump the soda and get water

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Cinnamon Roll

trav eler

Service consistency sucks here

Atmosphere: 3

Food: 3

Service: 1

Quintin Smith

I had a disappointing experience at Panera Bread due to their poor customer service. The staff was unprofessional, disorganized, and showed a lack of care for customers. The atmosphere was chaotic and unclean. It is important for Panera Bread to address these issues promptly.

Service: 1

Fannie Bell

Salad is very fresh. The place is clean

Atmosphere: 5

Food: 5

Service: 4

Keila de Carvalho

Sensational..... perfect!

Atmosphere: 5

Food: 5

Service: 5

Jake Davison

Unfortunately there doesn't seem to be AC at the location currently...would avoid if you are wanting to hang out for a bit.

Atmosphere: 1

Food: 4

Service: 3

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