Excited to order a fresh pepperoni pizza, but I was very disappointed due to the crust having no taste at all. It was like the pizza dough was just rolled out with no seasoning and the tomato sauce, cheese and pepperoni were place on it and baked. No flavor at all; I was very disappointed. This is the store next to Chucky Cheese and Walmart at Kings Crossing.
Atmosphere: 3
Food: 2
Service: 3
D C
Nice pizza
Atmosphere: 5
Food: 5
Service: 5
Ann Marie Wilson
We have been living in the area for many months, but just found a home. I was so excited to see Papa John delivered to our home because it’s our favorite. I ordered through the app for delivery. It said my address was good to go for delivery so I proceeded, but when the wait time came up it said it would take 4 hours to deliver. By that time Papa John’s was calling me (so at least he was on it) and he said you know you ordered in the state of Virginia? I said yes, my address is in Virginia. He said I’ve never heard of your zip code. I said the app directed me to your store and you are 2.6 miles from my location. He said, “this is for the city of Alexandria and it’s a 23 zip code not a 22060, I’ve never heard of that zip code”. I told him, it’s ok if you don’t deliver here, I’m not on the military base of Fort Belvoir if that is what you are wondering and he said, “I’ve never heard of that place”. I told him again, it’s ok if you don’t deliver here so just say that, it says it takes 12 minutes to drive there so I can pick it up” and he said, “I’ll just cancel your order because I don’t think you are close to this Papa John’s”. So, he canceled it. I then triple checked to make sure I had the right one and I did. So, I had to reorder it immediately, now charging my card twice, then went and picked it up. I didn’t have the energy to say anything when I picked it up because at that point- what else can you do? He should of just told me we don’t deliver 2.6 miles away instead of treating me like I’m an idiot that doesn’t know where I am at; however, he was very nice to me when I picked it up and even offered an extra sauce as I checked the order. I declined the extra sauce bc I was just too upset. I know this isn’t a big deal, but it just makes me sad because Papa John’s is where we order from often and I’m the caretaker and driver of five people so less driving would have been a nice option. I’ve never had any difficulty with Papa John’s in all 30 years of using them.
Atmosphere: 1
Food: 5
Service: 1
CMDR A
Good pizza
Atmosphere: 4
Food: 4
Service: 5
William McDermott
Carry out around 9pm. Three extra larges. It was done before I got there, within 15 minutes. It was hot and good and nothing was missing.
Atmosphere: 5
Food: 5
Service: 5
Gabby C
We received our food fairly quick, it was hot and fresh and very very delicious! My kids and I enjoyed it very much!
Food: 5
Service: 5
Fay Reniker
Service was very good, fast delivery & the pizza was piping hot & the soda was good & cold.
Atmosphere: 5
Food: 5
Service: 5
Mario Rodriguez
Worst service ever… I was watching a game with friends and ordered a pizza.. after 1:30 later pizza never shows up… I’m disgusting,… usually use another store that always get a nice service.. maybe manager don’t care about how to deal with customers
Atmosphere: 1
Food: 5
Service: 1
David Chesney
Worst pizza ever. It was burnt. This place needs to be closed every review left a one stare.
MJA MJA
First off, the ordering process and delivery went off without a hitch so kudos to that. I kept seeing commercials for the Shaqaroni, more cheese more pepperoni. So I ordered it and, it was NOT anything as advertised. Had the same amount if not less than any other pepperoni pizza I have ordered. It was probably my least favorite pizza I have ever gotten from a pizza place. I hope that it's just this location. After this I think I will stay away from Papa Johns for a while.
A WARNING: So this is my closest restaurant, and I’ve gotten some miserable pizzas out of this shop regardless if it’s mirthless teens working late night or 4 hard working men working for dinner shift. I accidentally ordered a pizza from this shop when I was a couple miles away at my friends house, and had to re-order the pie closer. So I picked up the other pizza and one from here just for the hell of it and the difference was so terribly apparent. The other pie looked & tasted amazing, and my pie from this shop looked like someone ate and regurgitated that other pizza into a perfectly round shape in this pizza box. Why does this happen? This shop skimps hard on the normal amount of cheese, so that you end up getting a dry red skin of melted sauce and cheese together that you’d only normally eat if you were 22 and drunk on the street late night in DC. The other pie had normal pizza-like qualities: a layer of cheese floating above the sauce, which is what every Papa John’s I’ve ever ordered from normally serves. Most frozen pizza has more self-respect than the hockey pucks this place makes. idk what amount of money they save doing this, but it is insulting to the brand. Get your act together and make a normal brand-worthy pie, you cheap skimping misers.
Atmosphere: 5
Food: 1
Service: 3
Kaleb Samson
I kid you not I found an uncooked piece of meat that was as steel as rock, better off buying pizza elsewhere.
The Gosnell Family
Customer service is horrible. They took 2 hours to deliver my pizza and still hasn’t gotten it to me when they are literally 10 mins away
Atmosphere: 1
Food: 1
Service: 1
Muhammad Ammar
The pizza is always great and friendly staff thank you for great service
Atmosphere: 5
Food: 5
Service: 5
J C
I ordered a pizza at 3:09, by 3:20 it was out for delivery, 3:40 it was marked delivered but wasn't called the store they said the driver was pulling up now. Ten minutes later, I called back, and they said the driver was pulling up now. Ten minutes more, same exact thing. 40 minutes later, he still didn't show up. I'm still waiting with no help from the store.
Excited to order a fresh pepperoni pizza, but I was very disappointed due to the crust having no taste at all. It was like the pizza dough was just rolled out with no seasoning and the tomato sauce, cheese and pepperoni were place on it and baked. No flavor at all; I was very disappointed.
This is the store next to Chucky Cheese and Walmart at Kings Crossing.
Atmosphere: 3
Food: 2
Service: 3
Nice pizza
Atmosphere: 5
Food: 5
Service: 5
We have been living in the area for many months, but just found a home. I was so excited to see Papa John delivered to our home because it’s our favorite. I ordered through the app for delivery. It said my address was good to go for delivery so I proceeded, but when the wait time came up it said it would take 4 hours to deliver. By that time Papa John’s was calling me (so at least he was on it) and he said you know you ordered in the state of Virginia? I said yes, my address is in Virginia. He said I’ve never heard of your zip code. I said the app directed me to your store and you are 2.6 miles from my location. He said, “this is for the city of Alexandria and it’s a 23 zip code not a 22060, I’ve never heard of that zip code”. I told him, it’s ok if you don’t deliver here, I’m not on the military base of Fort Belvoir if that is what you are wondering and he said, “I’ve never heard of that place”. I told him again, it’s ok if you don’t deliver here so just say that, it says it takes 12 minutes to drive there so I can pick it up” and he said, “I’ll just cancel your order because I don’t think you are close to this Papa John’s”. So, he canceled it. I then triple checked to make sure I had the right one and I did. So, I had to reorder it immediately, now charging my card twice, then went and picked it up. I didn’t have the energy to say anything when I picked it up because at that point- what else can you do? He should of just told me we don’t deliver 2.6 miles away instead of treating me like I’m an idiot that doesn’t know where I am at; however, he was very nice to me when I picked it up and even offered an extra sauce as I checked the order. I declined the extra sauce bc I was just too upset. I know this isn’t a big deal, but it just makes me sad because Papa John’s is where we order from often and I’m the caretaker and driver of five people so less driving would have been a nice option. I’ve never had any difficulty with Papa John’s in all 30 years of using them.
Atmosphere: 1
Food: 5
Service: 1
Good pizza
Atmosphere: 4
Food: 4
Service: 5
Carry out around 9pm. Three extra larges. It was done before I got there, within 15 minutes. It was hot and good and nothing was missing.
Atmosphere: 5
Food: 5
Service: 5
We received our food fairly quick, it was hot and fresh and very very delicious! My kids and I enjoyed it very much!
Food: 5
Service: 5
Service was very good, fast delivery & the pizza was piping hot & the soda was good & cold.
Atmosphere: 5
Food: 5
Service: 5
Worst service ever… I was watching a game with friends and ordered a pizza.. after 1:30 later pizza never shows up… I’m disgusting,… usually use another store that always get a nice service.. maybe manager don’t care about how to deal with customers
Atmosphere: 1
Food: 5
Service: 1
Worst pizza ever. It was burnt. This place needs to be closed every review left a one stare.
First off, the ordering process and delivery went off without a hitch so kudos to that. I kept seeing commercials for the Shaqaroni, more cheese more pepperoni. So I ordered it and, it was NOT anything as advertised. Had the same amount if not less than any other pepperoni pizza I have ordered. It was probably my least favorite pizza I have ever gotten from a pizza place. I hope that it's just this location. After this I think I will stay away from Papa Johns for a while.
Restaurantji Recommends
A WARNING: So this is my closest restaurant, and I’ve gotten some miserable pizzas out of this shop regardless if it’s mirthless teens working late night or 4 hard working men working for dinner shift. I accidentally ordered a pizza from this shop when I was a couple miles away at my friends house, and had to re-order the pie closer. So I picked up the other pizza and one from here just for the hell of it and the difference was so terribly apparent. The other pie looked & tasted amazing, and my pie from this shop looked like someone ate and regurgitated that other pizza into a perfectly round shape in this pizza box. Why does this happen? This shop skimps hard on the normal amount of cheese, so that you end up getting a dry red skin of melted sauce and cheese together that you’d only normally eat if you were 22 and drunk on the street late night in DC. The other pie had normal pizza-like qualities: a layer of cheese floating above the sauce, which is what every Papa John’s I’ve ever ordered from normally serves. Most frozen pizza has more self-respect than the hockey pucks this place makes. idk what amount of money they save doing this, but it is insulting to the brand. Get your act together and make a normal brand-worthy pie, you cheap skimping misers.
Atmosphere: 5
Food: 1
Service: 3
I kid you not I found an uncooked piece of meat that was as steel as rock, better off buying pizza elsewhere.
Customer service is horrible. They took 2 hours to deliver my pizza and still hasn’t gotten it to me when they are literally 10 mins away
Atmosphere: 1
Food: 1
Service: 1
The pizza is always great and friendly staff thank you for great service
Atmosphere: 5
Food: 5
Service: 5
I ordered a pizza at 3:09, by 3:20 it was out for delivery, 3:40 it was marked delivered but wasn't called the store they said the driver was pulling up now. Ten minutes later, I called back, and they said the driver was pulling up now. Ten minutes more, same exact thing. 40 minutes later, he still didn't show up. I'm still waiting with no help from the store.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bread Sticks
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