Is it reasonable for this place's policy that if you work in delivery you are not allowed to use the bathroom unless you have purchased a drink or something else? Is this reasonable?
Jennifer Von Willer
It is very, very slow most of the time. You will find yourself asking where your stuff is after 10 minutes. It’s also slightly more expensive than other locations. Not sure why.
Dawod Alikozay
I asked for the restroom code and they told me ,” you have to buy something to use the restroom.” I had a coffee in my hand. It’s so weird to see the employee tells customers something like this. I have been coming to this location for almost 11 years. I have never heard anything like that before. You lost a customer!!! Won’t ever come here again!!!
Alaettin GÜVEN
Stop wasting time arguing with people about the restroom being for customers only. Focus on fixing your disgusting restrooms and improving hygiene. It’s unacceptable. You’re raking in millions, yet your service is downright pathetic.
Andrew Swenson
So, I am a DoorDash driver and came here to pick up an order. I wanted to use the restroom and the lady said “It’s only for customers”. I replied “I am picking up”, to what she replies “It doesn’t count”. REALLY?
William Ventura
This place has discrimination for delivery drivers. The employees refused to give me the bathroom code I was a Uber driver and didn't purchase. I specifically asked the employees if I wasn't allowed to use the restroom because I was a Uber driver and she simply said YES
MA
Pretty good location when they’re not busy, they usually have two people working so I understand it can get hectic this review is more toward management because it’s busy why is there 2-3 people? When they’re busy the food and coffee tastes so bad. I’m already paying 8$+ for a coffee I should be hating myself drinking it. I ordered a drink and there was 25% missing like because I added light ice I get less milk and less coffee ??
Shantéa Welsh
Poor customer service Supervisor Ale is RUDE decides to be argumentative with me waiting on a mobile order and the barista decides to stop and help a customer at the register that came after me. Prolonging the time my order was suppose to completed Convenient location for me but I will not return here
Brian Brooks
It was ok
Muhammad Haider
Ridiculous behavior , worst customer service ever experienced from this place.
The Barista Ale was very nice and helped me figure out if i really wanted to try the new drink or not. She gave me her honest opinion with excellent feedback on customizing it to better suit my taste. The food did take longer than usual, but in their defense they took multiple drink orders behind mine. I wasnt upset as my drinks came out fast, the food only a minute later. The cafe itself is quite clean, skinny long layout with few two-people seating, window high-seats, and one big shared table. They default using to-go cups/bags but for here is available upon request. I liked how quiet it was, low foot traffic. A small cafe to do work in
Bruce Lazenby
Not enough windows at this Bucks. Nice location, though.
Sophie Muller
This location was good once but their service has deteriorated in recent time. The management is poor and the employees are not efficient to deal with customers.
Chad Ramey
They seem to give too much or too little of sugar and cream in coffee. Sometimes their hot coffee is burnt— this means they don’t brew new canisters. Internet doesn’t work or too slow. The place needs a facelift.
Atmosphere: 1
Food: 1
Service: 1
isela martinez
Please train the new cashier who's name starts with an R to pay attention to everyone in line to prevent skipping customers. I stood there being skipped by her and she didn’t even ask if I had been helped until the manager Elle asked me if I had been helped.
Is it reasonable for this place's policy that if you work in delivery you are not allowed to use the bathroom unless you have purchased a drink or something else? Is this reasonable?
It is very, very slow most of the time. You will find yourself asking where your stuff is after 10 minutes. It’s also slightly more expensive than other locations. Not sure why.
I asked for the restroom code and they told me ,” you have to buy something to use the restroom.” I had a coffee in my hand. It’s so weird to see the employee tells customers something like this. I have been coming to this location for almost 11 years. I have never heard anything like that before. You lost a customer!!! Won’t ever come here again!!!
Stop wasting time arguing with people about the restroom being for customers only. Focus on fixing your disgusting restrooms and improving hygiene. It’s unacceptable. You’re raking in millions, yet your service is downright pathetic.
So, I am a DoorDash driver and came here to pick up an order. I wanted to use the restroom and the lady said “It’s only for customers”. I replied “I am picking up”, to what she replies “It doesn’t count”. REALLY?
This place has discrimination for delivery drivers. The employees refused to give me the bathroom code I was a Uber driver and didn't purchase. I specifically asked the employees if I wasn't allowed to use the restroom because I was a Uber driver and she simply said YES
Pretty good location when they’re not busy, they usually have two people working so I understand it can get hectic this review is more toward management because it’s busy why is there 2-3 people? When they’re busy the food and coffee tastes so bad. I’m already paying 8$+ for a coffee I should be hating myself drinking it. I ordered a drink and there was 25% missing like because I added light ice I get less milk and less coffee ??
Poor customer service
Supervisor Ale is RUDE decides to be argumentative with me
waiting on a mobile order and the barista decides to stop and help a customer at the register that came after me. Prolonging the time my order was suppose to completed
Convenient location for me but I will not return here
It was ok
Ridiculous behavior , worst customer service ever experienced from this place.
Restaurantji Recommends
The Barista Ale was very nice and helped me figure out if i really wanted to try the new drink or not. She gave me her honest opinion with excellent feedback on customizing it to better suit my taste. The food did take longer than usual, but in their defense they took multiple drink orders behind mine. I wasnt upset as my drinks came out fast, the food only a minute later.
The cafe itself is quite clean, skinny long layout with few two-people seating, window high-seats, and one big shared table.
They default using to-go cups/bags but for here is available upon request.
I liked how quiet it was, low foot traffic. A small cafe to do work in
Not enough windows at this Bucks. Nice location, though.
This location was good once but their service has deteriorated in recent time. The management is poor and the employees are not efficient to deal with customers.
They seem to give too much or too little of sugar and cream in coffee. Sometimes their hot coffee is burnt— this means they don’t brew new canisters. Internet doesn’t work or too slow. The place needs a facelift.
Atmosphere: 1
Food: 1
Service: 1
Please train the new cashier who's name starts with an R to pay attention to everyone in line to prevent skipping customers. I stood there being skipped by her and she didn’t even ask if I had been helped until the manager Elle asked me if I had been helped.
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