Terrible customer service, employees completely ignored customers rights and took more money then is owed for meal! The manager is unprofessional and does not want to help the customer!
Atmosphere: 1
Food: 3
Service: 1
Sierra S.
I came in here for lunch today because I was cruising around this historic area on my day off. It had been a hot minute since I had actually been inside one of these locations, and I could see right away some of the drastic changes that they have made to the menu. A couple of my favorite items have disappeared. The meatball sub:gone! The chicken teriyaki sub- gone! They replaced the old fashioned meatball sub with something called The Boss. This sandwich comes with pepperoni, meatballs, marinara sauce, and mozzarella cheese. I selected a couple of more toppings to include black olives and jalapeno peppers. This new sandwich came in at around 650 calories. The six inch sub starts at $7.50 now and if you want to add Lays chips and a small fountain drink then it's an additional $3.50. The sub sandwich kind of tasted the same as it did previously, but honestly zi can remember when these 6' subs were around $3.50 around five years ago. I'm not clear if the additional pepperoni made the cost double in such a short period of time.
Pratik Patel
Store close @ 9:00pm. I was inside the store @ 8:47pm. I asked for 3 Italian herb foot long. Staff said she can only sell me only 2 white and 1 Italian herb and cheese bread. Because they have to keep each one of bread for tomorrow morning. I asked staff again you have 3 Italian and herb cheese bread which I can see. Again she repeated saying that she has to keep for tomorrow morning. So I ended up buy 2 white and 1 Italian herb. My kids were really upset and started crying in store. I’m spent 43.39. I don’t recommend going to store during closing time. As businessmen I can say It’s not staff problem. It’s the management problem. Staff only follow instructions from their boss. Breads are not made on daily basis. They keep the bread which are made day before.
Food: 3
Service: 1
omar afify
The girl she is working today Thursday July 26 she didn’t open till 8,55 amShe is inside but she didn’t open for the customer but they told in them site they are open 8,30 AMVery very bad customer service
A R
I don’t want to be too harsh but this is not a good Subway. It’s a consistently poor experience. I would have rated 2 Stars but a bottle of Coca Cola is $3+ which is ridiculous.
Smiles M.
They wouldn't serve my friend because he had food allergies. PRETTY INCONSIDERATE! All he wanted was new gloves so it wouldnt be contaminated. WOULD NOT RECOMEND!
Mrs W.
PAY ATTENTION AT THE REGISTER SEEVER ADDS A TIP FOR HIMSELF!! I had to use my own bun because i have celiac . The server was trying to give me one scoop of tuna. I said aren't you suppose to give me two? I got 3 pieces of spinach. One piece of tomato and 5 pieces of shredded lettuce. This was with no bun of course. I provided my own. BUT thats not the end. Cashier decided to add $1.01 tip onto my tab. My friend noticed it. He stated i added a tip. I never added a tip. Awful what a disgrace. I let him have the tip he obviously needed it being he was being so stingy with his servings.
Emily O'Neal
Every time I come here it's more inconvenience, with more whiny signs posted everywhere about how it's not the business' fault. "Oh no we can't accept normal subway promotions that everybody else somehow can, because of the labor shortage." "Oh no we had to replace all the ingredients with random stuff you may or may not be allergic to because of supply chain issues, good luck with that." "Oh no we had to close ALL the bathrooms because noncustomers use them and cleaning supplies are just soooo expensive." It's hard out there for all companies and consumers, stop whining and take some responsibility for your own business. Would not surprise me in the least if this owner reduces wages and steals their employees' tips too and blames everyone else for making them do it.
Jaouad Mesbahi
They supposed to close at 7:30 pm, the door was locked at 7:05pm ???
I wish I could give this 0 stars. Once of the worst customer service experiences Ive ever had. The staff obviously completely does not care and I was treated horribly. They don't have all the drinks, the store is dirty, and dont try and use a gift card here -- they won't help you. Will never come here again!
John J.
Menu board prices do not match the prices at the register. Food quality at this location is gross, I know it's a subway, but it's supposed to be a cheap eats place, meaning the stuff should be edible.
Adam Martin
they didn’t ask me what type of cheese. or even the option for cheese it was overall not a good service
Matthew Welch
Its a subway.
Philip Laster
Well kept and friendly service.An example of what one should expect from a Subway.Cookies were a tad old, but that happens.
Terrible customer service and dirty!
Atmosphere: 1
Food: 3
Service: 1
Terrible customer service, employees completely ignored customers rights and took more money then is owed for meal! The manager is unprofessional and does not want to help the customer!
Atmosphere: 1
Food: 3
Service: 1
I came in here for lunch today because I was cruising around this historic area on my day off. It had been a hot minute since I had actually been inside one of these locations, and I could see right away some of the drastic changes that they have made to the menu. A couple of my favorite items have disappeared. The meatball sub:gone! The chicken teriyaki sub- gone! They replaced the old fashioned meatball sub with something called The Boss. This sandwich comes with pepperoni, meatballs, marinara sauce, and mozzarella cheese. I selected a couple of more toppings to include black olives and jalapeno peppers. This new sandwich came in at around 650 calories. The six inch sub starts at $7.50 now and if you want to add Lays chips and a small fountain drink then it's an additional $3.50. The sub sandwich kind of tasted the same as it did previously, but honestly zi can remember when these 6' subs were around $3.50 around five years ago. I'm not clear if the additional pepperoni made the cost double in such a short period of time.
Store close @ 9:00pm. I was inside the store @ 8:47pm. I asked for 3 Italian herb foot long. Staff said she can only sell me only 2 white and 1 Italian herb and cheese bread. Because they have to keep each one of bread for tomorrow morning. I asked staff again you have 3 Italian and herb cheese bread which I can see. Again she repeated saying that she has to keep for tomorrow morning. So I ended up buy 2 white and 1 Italian herb. My kids were really upset and started crying in store. I’m spent 43.39. I don’t recommend going to store during closing time. As businessmen I can say It’s not staff problem. It’s the management problem. Staff only follow instructions from their boss. Breads are not made on daily basis. They keep the bread which are made day before.
Food: 3
Service: 1
The girl she is working today Thursday July 26 she didn’t open till 8,55 amShe is inside but she didn’t open for the customer but they told in them site they are open 8,30 AMVery very bad customer service
I don’t want to be too harsh but this is not a good Subway. It’s a consistently poor experience. I would have rated 2 Stars but a bottle of Coca Cola is $3+ which is ridiculous.
They wouldn't serve my friend because he had food allergies. PRETTY INCONSIDERATE! All he wanted was new gloves so it wouldnt be contaminated. WOULD NOT RECOMEND!
PAY ATTENTION AT THE REGISTER SEEVER ADDS A TIP FOR HIMSELF!! I had to use my own bun because i have celiac . The server was trying to give me one scoop of tuna. I said aren't you suppose to give me two? I got 3 pieces of spinach. One piece of tomato and 5 pieces of shredded lettuce. This was with no bun of course. I provided my own. BUT thats not the end. Cashier decided to add $1.01 tip onto my tab. My friend noticed it. He stated i added a tip. I never added a tip. Awful what a disgrace. I let him have the tip he obviously needed it being he was being so stingy with his servings.
Every time I come here it's more inconvenience, with more whiny signs posted everywhere about how it's not the business' fault. "Oh no we can't accept normal subway promotions that everybody else somehow can, because of the labor shortage." "Oh no we had to replace all the ingredients with random stuff you may or may not be allergic to because of supply chain issues, good luck with that." "Oh no we had to close ALL the bathrooms because noncustomers use them and cleaning supplies are just soooo expensive." It's hard out there for all companies and consumers, stop whining and take some responsibility for your own business. Would not surprise me in the least if this owner reduces wages and steals their employees' tips too and blames everyone else for making them do it.
They supposed to close at 7:30 pm, the door was locked at 7:05pm ???
Restaurantji Recommends
I wish I could give this 0 stars. Once of the worst customer service experiences Ive ever had. The staff obviously completely does not care and I was treated horribly. They don't have all the drinks, the store is dirty, and dont try and use a gift card here -- they won't help you. Will never come here again!
Menu board prices do not match the prices at the register. Food quality at this location is gross, I know it's a subway, but it's supposed to be a cheap eats place, meaning the stuff should be edible.
they didn’t ask me what type of cheese. or even the option for cheese it was overall not a good service
Its a subway.
Well kept and friendly service.An example of what one should expect from a Subway.Cookies were a tad old, but that happens.