Subway
5810 Kingstowne Towne Ctr Building D Suite 130, Alexandria
(703) 921-3903
Recent Reviews
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Very bad Service and Rude.
Atmosphere: 1
Food: 1
Service: 1
Terrible experience, horrible customer service, pathetic how badly the sandwiches were made, and worse yet they tried to tell me all but 5 subs are not eligible for a coupon that LITERALLY states what specific exclusions there are. Will be reporting this location to corporate. I took pictures of the coupon, the subs, and wrote down the names of the employees who were unbearable. Actually the worst subway experience I've ever had. They tried to nickel and dime me, refused any logic or fine print specifications, and again made some of the smallest portioned food I've ever seen. Disgusting and reprehensible service all around. Stay away.
Atmosphere: 1
Food: 1
Service: 1
I asked for extra pickles and they counted out 6 pickles that is supposed to be included in a footlong and said it would be extra $ for more. I have since gone to different subways and never was once told I need to pay more for extra pickles.
Service: 1
My mom went in to use her coupon she'd been saving from the mail, but she had some trouble ordering with the hijabi woman taking orders today. She was trying upsell something my mom didn't want and ended up not using her coupon, because she did'nt understand what she was saying when she asked to use her coupon. She ended up paying more.
Atmosphere: 1
Food: 1
Service: 1
Don’t go here.
Food: 1
Service: 1
I was trying to make an order online. It didn't go through. They never let me know if it was ready or failed or what happened. But they still charged me like I got the order. This is wrong. I've never been to this place at all.
Atmosphere: 1
Food: 1
Service: 1
The guy was super rude. Never go here.
Terrible service, unfriendly, barely speak English, and won’t honor online coupons even though they claim to be participating.
I was trying to make an order online. It didn't go through. They never let me know if it was ready or failed or what happened. But they still charged me like I got the order. This is wrong. I've never been to this place at all.
Atmosphere: 1
Food: 1
Service: 1
Online and on the door, it states it closes at 10pm from Monday - Friday. This location was fully closed at 9:40pm on a Wednesday.
Restaurantji Recommends
Terrible customer service. Was huffing and puffing when asking for toppings on subs. Soda out of the fountain was not carbonated. Juice looks like it was more than a day old. Would not recommend.
I was yelled at for trying to use the bathroom before ordering. They asked me to leave a tip. What kind of fast food place requires tips?
Atmosphere: 1
Food: 2
Service: 1
It’s a sad attempt- service was below par. After the lunch rush- picking up for a neighbor and the subs were wrong. Always check your meals. Especially if you’ve allergies.I won’t be returning to Subway for food for awhile!
Terrible service. For years i have brought my 6 kids to this establishment after softball practice but they always take too long. Today i had a simple order of 32 footlongs and it took them 20 MINUTES??? . After contacting management 13 times they finally offered a gift card to silence me of the truth? BRIBERY I SAY!!! this establishment should be shut down immediately. Just know subway that I will be posting this on FACBOOK, and that you just lost a loyal subway customer since 1998???#downwithsubway2022
It’s a sad attempt- service was below par. After the lunch rush- picking up for a neighbor and the subs were wrong. Always check your meals. Especially if you’ve allergies.I won’t be returning to Subway for food for awhile!
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