Taco Bell

231 S Van Dorn St, Alexandria
(703) 370-1478

Recent Reviews

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Collin Jenkins

Staff will just ignore you when you're standing there waiting to pick up an order that's been sitting there ready for 10 minutes

Atmosphere: 1

Food: 3

Service: 1

Maxwell Smith

Ordered through door dash - incomplete order (missing an entire burrito) - paid for extra toppings on crunchwrap supreme - they didn't provide them - absolutely no hot sauce packets included

Muneeb Mustafa

Terrible service. My food was served cold.

Atmosphere: 1

Food: 1

Service: 1

TheGreenCreeper TGC

It's Taco Bell :/

Atmosphere: 3

Food: 3

Service: 3

J G

The shorter Hispanic girl working the drive-thru is consistently rude and unprofessional every time she’s there. Her customer service is terrible, including again this morning (7/2/25). It’s a disappointing experience every time she’s working.

John Smith III

This Taco Bell has to be the worst restaurant. First, there was water puddles in the lobby area. The employees didn’t seem to bother about getting your food or assistance with people and the order screens. The computer screen ordering system should be an option, not the primary order system. Several people came into the restaurant and had trouble using the system.

Atmosphere: 1

Food: 2

Service: 1

Stefanie Hauser

It was absolutely horrible. Where was my crunch wrap that I paid $8 for?? They also managed to get every. single. taco and burrito wrong. Soft shell instead of hard shell, chicken instead of beef, no avocado-ranch… When I picked it up I even asked if it was complete and they claimed it was all in the bag. DO. NOT. GO. HERE.

Atmosphere: 1

Food: 1

Service: 1

Brian Sanchez

they don’t even know how to spell, you’re better off starving that wasting your money on cold soggy crap, they messed up my entire order

Service: 1

Jay S

Sometimes they make mistakes with your order 🤦🏿‍♂️
But they're cool with making it right.

Atmosphere: 3

Food: 4

Service: 2

Austin H

Quick for a fast food restaurant.

Atmosphere: 3

Food: 4

Service: 4

Thick Bella Nova

Can we dine in after midnight since you all close at 3:30

Jenna Stewart

My personal experience here wasn’t bad. Ordered online and got what I asked for. They didn’t have baja blast zero, but they asked me if i wanted mountain dew zero and i took that.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Nacho, Black Beans, Crunchwrap Supreme

Vic

After repeating my small order a few times, they still included the ingredient I’m allergic to, and snickered (???) while handing me my order. Weird and disrespectful vibes. I’m mostly dropping this review to remind myself to never come here again.

Food: 1

Service: 1

Cara Chambers

Ordered from door dash and asked for breakfast salsa, I didn't even get one. I understand if you are out but then replace it with another sauce, don't just give the customer nothing. Also when I called this store the last time the lady that answered was extremely rude.

Atmosphere: 1

Food: 4

Service: 1

Bran

So one of the workers made me repeat my order 3 times and the other worker laughed after I had to raise my voice and I was audibly irritated. The order did show the correct amount on the screen while the worker proceeded to mock me.
I don’t know what was funny about irritating a repeat customer. I was coming here every other night after my long shift sometimes spending up to 20$ a night. What is actually funny I won’t be spending 100$ a week here anymore. Starting to meal prep while you Taco Bell let these unprofessional people bring your place to the ground.

Atmosphere: 1

Food: 1

Service: 1

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