Omg we need people like Maria at every store.Maria was very patient,and very polite with me and my son and paid attention to every detail when ordering.She is indeed the true meaning of what customer care is all about and deserves a raise!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Janae Barr
Always great customer service!
Atmosphere: 5
Food: 5
Service: 5
Tiffany Richie-Welch
Cardinal Blvd Louisville,Ky. My everyday must have is the Paradise Point Smoothie. My day is not complete unless I have at least 1 a day. The employees there know me by name. I’m always greeted by their smile and outstanding customer service! I love this place!!
Tera Elizabeth Miller
It’s absolutely absurd in 2024 for any business to refuse $50 bills. There are countless counterfeit detection devices available today. If you’re so worried about fraud, invest in the proper tools instead of inconveniencing and embarrassing your customers. There’s no excuse for being stuck in the past with outdated policies.
Charity Swinson
Over 10 min sitting at the window waiting to pay. Then received my food and after I got home the Santa Fe dilla wasn’t even hot and cheese was not melted. No sauce was added either. The wait times before even being acknowledged at the window are ridiculousy long.
Pyt Nyra
I come in almost everyday and I leave knowing i’m going to have a good day because of them❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
Sheila Cuadros
The girl that helped us was very friendly. The acai bowl was delicious!!!!
Atmosphere: 5
Food: 5
Service: 5
Annie Ahlberg
I just have to say this. The women who work at this tropical smoothie are the hardest working women and could not be nicer. I visit this location frequently bc I work around the corner and these ladies are always HUSTLING! You are lucky to have them and I wish every tropical smoothie had staff this great. Please give them a shoutout and a raise!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
Sidi Abass
I kept calling them trying to place my order for a good 20 minutes no one answered when i walked in i asked why no one is answering phone call the young hispanic lady said we are leaning!!! I guess she trying to close the store early!!! Or you tell me !! What do you think !! My phone calls starts at 7:25pm & talked in at 7:49pm means they're still open & they should’ve have answer the call. Im adding some of my calls as evidence ..
I had the pleasure of experiencing outstanding customer service from Prescilla at Tropical Smoothie. Her attention to detail, professionalism, and willingness to go above and beyond truly impressed me.She listened attentively to my concerns and provided clear and helpful solutions. Her friendly demeanor and genuine care made my experience exceptional. I highly recommend Prescilla for her excellent customer service skills.
Atmosphere: 5
Food: 5
Service: 5
Trina T
Service was fairly quick. Food was good. Location is convenient minus parking.
Francisco Rodriguez
Maxy is very professional, very good service
Atmosphere: 5
Food: 5
Service: 5
luis Martinez
The morning shift are very attentive and pleasant people.
J J
First one to pick up on a weekend. No word no greeting, just the look with nod that my order in the shelf. Guess what, food wasn't good as 30 dollars of order and my family got sick.
25-35 min wait in the drive thru every time.
Omg we need people like Maria at every store.Maria was very patient,and very polite with me and my son and paid attention to every detail when ordering.She is indeed the true meaning of what customer care is all about and deserves a raise!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Always great customer service!
Atmosphere: 5
Food: 5
Service: 5
Cardinal Blvd Louisville,Ky. My everyday must have is the Paradise Point Smoothie. My day is not complete unless I have at least 1 a day. The employees there know me by name. I’m always greeted by their smile and outstanding customer service! I love this place!!
It’s absolutely absurd in 2024 for any business to refuse $50 bills. There are countless counterfeit detection devices available today. If you’re so worried about fraud, invest in the proper tools instead of inconveniencing and embarrassing your customers. There’s no excuse for being stuck in the past with outdated policies.
Over 10 min sitting at the window waiting to pay. Then received my food and after I got home the Santa Fe dilla wasn’t even hot and cheese was not melted. No sauce was added either. The wait times before even being acknowledged at the window are ridiculousy long.
I come in almost everyday and I leave knowing i’m going to have a good day because of them❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
The girl that helped us was very friendly. The acai bowl was delicious!!!!
Atmosphere: 5
Food: 5
Service: 5
I just have to say this. The women who work at this tropical smoothie are the hardest working women and could not be nicer. I visit this location frequently bc I work around the corner and these ladies are always HUSTLING! You are lucky to have them and I wish every tropical smoothie had staff this great. Please give them a shoutout and a raise!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
I kept calling them trying to place my order for a good 20 minutes no one answered when i walked in i asked why no one is answering phone call the young hispanic lady said we are leaning!!!
I guess she trying to close the store early!!! Or you tell me !! What do you think !!
My phone calls starts at 7:25pm & talked in at 7:49pm
means they're still open & they should’ve have answer the call.
Im adding some of my calls as evidence ..
Restaurantji Recommends
I had the pleasure of experiencing outstanding customer service from Prescilla at Tropical Smoothie. Her attention to detail, professionalism, and willingness to go above and beyond truly impressed me.She listened attentively to my concerns and provided clear and helpful solutions. Her friendly demeanor and genuine care made my experience exceptional. I highly recommend Prescilla for her excellent customer service skills.
Atmosphere: 5
Food: 5
Service: 5
Service was fairly quick. Food was good. Location is convenient minus parking.
Maxy is very professional, very good service
Atmosphere: 5
Food: 5
Service: 5
The morning shift are very attentive and pleasant people.
First one to pick up on a weekend. No word no greeting, just the look with nod that my order in the shelf. Guess what, food wasn't good as 30 dollars of order and my family got sick.
Atmosphere: 1
Food: 1
Service: 1
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