Quick and accurate service at drive up window. Food was good and hot. Cutlery, napkins and appropriate sauces in the bag
Food: 5
Service: 5
Charles
Places like this are the reason everyone eats Chick-fil-a. No smile. No please. No thank you. Just a cold attitude. Customers like to feel appreciated. You don't get that here.
Atmosphere: 2
Food: 3
Service: 1
L. A.
Pro: Fast Service but had to repeat the order a few times.
We wanted a quick bit before starting out holiday shopping. It's been years since going to a drive thru but we both immediately started having stomach discomfort and me a headache. Never ever will we make this mistake. We immediately had to go home which caused us to delay shopping.
Date: Saturday, December 13, 2025 at approximately 10:45 am.
South van dorn location near the Safeway. We also thought that the drive thru employee made need training on customer service. Smh
Never again.
Atmosphere: 1
Food: 1
Service: 3
Jody Rodgers
I went through the drive-thru. The guy took my order right away. Once I got to the window, I had my food in no more than 2 minutes. Everything was fresh and hot.
Food: 5
Service: 5
Kimberly Breed
The rudest employees could not even use the restroom. I had to buy something first. I was not going to take it in the bathroom with me
Atmosphere: 1
Food: 1
Service: 1
Peter Gallimore
Stopped for nuggets and fries. Service was good and fast.
Atmosphere: 4
Food: 4
Service: 4
Dean Nichols
Food was hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Moni Kee
Dana is rude and has the worse attitude, she doesn’t greet you and talks to you like if you are a child….. it’s fast food, it’s not that serious
Service: 1
Kandus Randall
The food is never up to par and the service isn't as friendly as it should be.
The service was horrible at this location. My food was cold and lady at the was rude.
Service: 1
jhosep hualcuna
Bad costumer service
Caden Mulvey
Terribly poor communication from the drive through worker, tells me I ordered wrong, but doesn’t adjust my order. Then proceeds to make me wait 10 minutes curbside to not deliver my entire order and then lecture me about how to order better next time! Ridiculously poor service, don’t expect much.
Atmosphere: 1
Food: 1
Service: 1
Mark Mabardy
A whole lot better than BK or McDonalds. Burgers and fries are tops. And their milkshake machine is always on!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Shannan Butler
This has to be the worst Wendy’s I’ve ever been to. I came by tonight at 8:30 to grab a simple meal, only to be met with yet another ridiculous issue. I ordered a small meal, but was told I had to upgrade because they didn’t have containers for small fries. When I asked if they could just put a small portion in a larger container, they refused—insisting that I must pay more instead. So, because they ran out of packaging, I was forced into an unnecessary upcharge. Imagine if a child came through to order a kids’ meal—they’d have to upgrade to a large fry simply because the restaurant doesn’t have the right materials? And unfortunately, this is far from the first time I’ve had problems here. They’re constantly out of something that makes no sense to be out of, my orders are frequently wrong, and the wait times are ridiculous—even when there are twenty people working inside. Sure, they tore the building down and rebuilt the foundation, but they clearly didn’t make any effort to improve customer service, speed, or the overall quality of their operations. Absolutely unacceptable.
Quick and accurate service at drive up window. Food was good and hot. Cutlery, napkins and appropriate sauces in the bag
Food: 5
Service: 5
Places like this are the reason everyone eats Chick-fil-a. No smile. No please. No thank you. Just a cold attitude. Customers like to feel appreciated. You don't get that here.
Atmosphere: 2
Food: 3
Service: 1
Pro: Fast Service but had to repeat the order a few times.
We wanted a quick bit before starting out holiday shopping. It's been years since going to a drive thru but we both immediately started having stomach discomfort and me a headache. Never ever will we make this mistake. We immediately had to go home which caused us to delay shopping.
Date: Saturday, December 13, 2025 at approximately 10:45 am.
South van dorn location near the Safeway. We also thought that the drive thru employee made need training on customer service. Smh
Never again.
Atmosphere: 1
Food: 1
Service: 3
I went through the drive-thru. The guy took my order right away. Once I got to the window, I had my food in no more than 2 minutes. Everything was fresh and hot.
Food: 5
Service: 5
The rudest employees could not even use the restroom. I had to buy something first. I was not going to take it in the bathroom with me
Atmosphere: 1
Food: 1
Service: 1
Stopped for nuggets and fries. Service was good and fast.
Atmosphere: 4
Food: 4
Service: 4
Food was hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Dana is rude and has the worse attitude, she doesn’t greet you and talks to you like if you are a child….. it’s fast food, it’s not that serious
Service: 1
The food is never up to par and the service isn't as friendly as it should be.
Atmosphere: 2
Food: 2
Service: 2
Terrible the worst they experience ever
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The service was horrible at this location. My food was cold and lady at the was rude.
Service: 1
Bad costumer service
Terribly poor communication from the drive through worker, tells me I ordered wrong, but doesn’t adjust my order. Then proceeds to make me wait 10 minutes curbside to not deliver my entire order and then lecture me about how to order better next time! Ridiculously poor service, don’t expect much.
Atmosphere: 1
Food: 1
Service: 1
A whole lot better than BK or McDonalds. Burgers and fries are tops. And their milkshake machine is always on!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
This has to be the worst Wendy’s I’ve ever been to. I came by tonight at 8:30 to grab a simple meal, only to be met with yet another ridiculous issue. I ordered a small meal, but was told I had to upgrade because they didn’t have containers for small fries. When I asked if they could just put a small portion in a larger container, they refused—insisting that I must pay more instead. So, because they ran out of packaging, I was forced into an unnecessary upcharge. Imagine if a child came through to order a kids’ meal—they’d have to upgrade to a large fry simply because the restaurant doesn’t have the right materials?
And unfortunately, this is far from the first time I’ve had problems here. They’re constantly out of something that makes no sense to be out of, my orders are frequently wrong, and the wait times are ridiculous—even when there are twenty people working inside. Sure, they tore the building down and rebuilt the foundation, but they clearly didn’t make any effort to improve customer service, speed, or the overall quality of their operations. Absolutely unacceptable.
Atmosphere: 3
Food: 4
Service: 1
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