I went through the drive-thru. The guy took my order right away. Once I got to the window, I had my food in no more than 2 minutes. Everything was fresh and hot.
Food: 5
Service: 5
Kimberly Breed
The rudest employees could not even use the restroom. I had to buy something first. I was not going to take it in the bathroom with me
Atmosphere: 1
Food: 1
Service: 1
Peter Gallimore
Stopped for nuggets and fries. Service was good and fast.
Atmosphere: 4
Food: 4
Service: 4
Dean Nichols
Food was hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Moni Kee
Dana is rude and has the worse attitude, she doesn’t greet you and talks to you like if you are a child….. it’s fast food, it’s not that serious
Service: 1
Kandus Randall
The food is never up to par and the service isn't as friendly as it should be.
Atmosphere: 2
Food: 2
Service: 2
Silent Mob
Terrible the worst they experience ever
Atmosphere: 1
Food: 1
Service: 1
Denise Young
The service was horrible at this location. My food was cold and lady at the was rude.
Service: 1
jhosep hualcuna
Bad costumer service
Caden Mulvey
Terribly poor communication from the drive through worker, tells me I ordered wrong, but doesn’t adjust my order. Then proceeds to make me wait 10 minutes curbside to not deliver my entire order and then lecture me about how to order better next time! Ridiculously poor service, don’t expect much.
A whole lot better than BK or McDonalds. Burgers and fries are tops. And their milkshake machine is always on!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Shannan Butler
This has to be the worst Wendy’s I’ve ever been to. I came by tonight at 8:30 to grab a simple meal, only to be met with yet another ridiculous issue. I ordered a small meal, but was told I had to upgrade because they didn’t have containers for small fries. When I asked if they could just put a small portion in a larger container, they refused—insisting that I must pay more instead. So, because they ran out of packaging, I was forced into an unnecessary upcharge. Imagine if a child came through to order a kids’ meal—they’d have to upgrade to a large fry simply because the restaurant doesn’t have the right materials? And unfortunately, this is far from the first time I’ve had problems here. They’re constantly out of something that makes no sense to be out of, my orders are frequently wrong, and the wait times are ridiculous—even when there are twenty people working inside. Sure, they tore the building down and rebuilt the foundation, but they clearly didn’t make any effort to improve customer service, speed, or the overall quality of their operations. Absolutely unacceptable.
Atmosphere: 3
Food: 4
Service: 1
Brittany Veney
The staff are always very nice and accommodating :) always clean place . no drama.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Burger, Baconator, Taco Salad
John Kulick
Wanted to order food but manager wouldn't let me pee first so I just peed on the building and didn't order food. I really hate Wendy's in northern Virginia and will just stop getting food here forever. It's unhealthy anyway. You're terrible people
Atmosphere: 1
Food: 1
Service: 1
Concetta Carro
I just left at 5:51 The lady at the register had me wait in the parking lot for a while. More than 10 mins. Not a single customer in the store until after I left. On top of that she left my food in the warmer and I had to go in and get the food. So my food sat for over 10 mins meanwhile the frosty she gave me is now melted. Thanks.
I went through the drive-thru. The guy took my order right away. Once I got to the window, I had my food in no more than 2 minutes. Everything was fresh and hot.
Food: 5
Service: 5
The rudest employees could not even use the restroom. I had to buy something first. I was not going to take it in the bathroom with me
Atmosphere: 1
Food: 1
Service: 1
Stopped for nuggets and fries. Service was good and fast.
Atmosphere: 4
Food: 4
Service: 4
Food was hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Dana is rude and has the worse attitude, she doesn’t greet you and talks to you like if you are a child….. it’s fast food, it’s not that serious
Service: 1
The food is never up to par and the service isn't as friendly as it should be.
Atmosphere: 2
Food: 2
Service: 2
Terrible the worst they experience ever
Atmosphere: 1
Food: 1
Service: 1
The service was horrible at this location. My food was cold and lady at the was rude.
Service: 1
Bad costumer service
Terribly poor communication from the drive through worker, tells me I ordered wrong, but doesn’t adjust my order. Then proceeds to make me wait 10 minutes curbside to not deliver my entire order and then lecture me about how to order better next time! Ridiculously poor service, don’t expect much.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
A whole lot better than BK or McDonalds. Burgers and fries are tops. And their milkshake machine is always on!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
This has to be the worst Wendy’s I’ve ever been to. I came by tonight at 8:30 to grab a simple meal, only to be met with yet another ridiculous issue. I ordered a small meal, but was told I had to upgrade because they didn’t have containers for small fries. When I asked if they could just put a small portion in a larger container, they refused—insisting that I must pay more instead. So, because they ran out of packaging, I was forced into an unnecessary upcharge. Imagine if a child came through to order a kids’ meal—they’d have to upgrade to a large fry simply because the restaurant doesn’t have the right materials?
And unfortunately, this is far from the first time I’ve had problems here. They’re constantly out of something that makes no sense to be out of, my orders are frequently wrong, and the wait times are ridiculous—even when there are twenty people working inside. Sure, they tore the building down and rebuilt the foundation, but they clearly didn’t make any effort to improve customer service, speed, or the overall quality of their operations. Absolutely unacceptable.
Atmosphere: 3
Food: 4
Service: 1
The staff are always very nice and accommodating :) always clean place . no drama.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Burger, Baconator, Taco Salad
Wanted to order food but manager wouldn't let me pee first so I just peed on the building and didn't order food. I really hate Wendy's in northern Virginia and will just stop getting food here forever. It's unhealthy anyway. You're terrible people
Atmosphere: 1
Food: 1
Service: 1
I just left at 5:51 The lady at the register had me wait in the parking lot for a while. More than 10 mins. Not a single customer in the store until after I left. On top of that she left my food in the warmer and I had to go in and get the food. So my food sat for over 10 mins meanwhile the frosty she gave me is now melted. Thanks.
Atmosphere: 1
Food: 2
Service: 1
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