Wingstop
6328 Richmond Hwy, Alexandria
(703) 417-9464
Recent Reviews
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This location is amazing they have great customer service is the food is amazing I love it would recommended
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
good customer service the cashier was very nice and assistful
ZAE!!!!! I wanted to give a shoutout to one of your servers, she was outstanding. There was a mix-up with my order, and even though she was off the clock and ready to leave, she came back to make sure everything was perfect. That's the kind of dedication you want on your team, not just people who are there for a paycheck. She really went the extra mile! Thank you again .
Service: 5
Great service!!
Food and services were amazing will be coming in again
Atmosphere: 5
Food: 5
Service: 5
This is the 2nd time I’ve ordered for delivery from this store via uber & have had a bad experience. Please beware the so called manager that refuses to give his name does not care about customer service especially if u are ordering through a 3rd party app. My uber driver went to the store today to pick up my order because the store said it was ready. I noticed he had been at the store for like 15mins already so I contacted him & he said they forgot half your order & are making it. He said I’m getting it taken care of because when he was there he realized my bag was very light so asked to check to verify everything was there & it was not half my order was missing. Because of this my order that was ready had been sitting there getting cold for 30mins. You would think the restaurant would just remake the order because of this but they don’t care cus it’s uber. So by the time it got to me that part of the order was freezing. I was very upset & tried to report it to uber & was unable to get a refund for that portion of the order. So I called the store to speak with the manager to tell him my issue & he says very rudely “what do u want me to do about it take it up with uber” I told him I already I tried but no luck. He sad ok again nothing I can do & tried to blame the driver for it being cold. I said no I could see his location was at your store for 30 mins. He was very rude yelling at me talking over me being very aggressive & would not let me speak so I asked what his name was as the manager to tell corporate but he refused to tell me. Any other good restaurant manager would have been polite on the phone & offered to remake the cold food since the restaurant was in the wrong & I told him if his employees knew they messed up & half my order is just sitting there getting cold the LEAST they could’ve done was remake the entire order or throw in some extra food but instead he refused to be of any help what so ever. Hopefully the owner of this location hires a new manager that actually knows how to run a restaurant because looks like everyone else in the comments are having the same exact problems. I love wingstop & this is the closest location to me but I now have to drive further to go to another location.
Food: 1
Service: 1
Very, very slow and was empty. Cashier needs communication skills.
Atmosphere: 1
Food: 1
Service: 1
Order here if you have 0 expectations on whether your order may or may not get to you. Whether you order online or in-store I thought I was going crazy when I realized my online order which I placed 10 mins before driving to the spot took additional 45 minutes...
Don't know what happened here but it's lost it way safer to do Bdubs or Americas Best up the street.
Atmosphere: 1
Food: 1
Service: 1
This is the worst Wingstop, they never get your order right. Don’t even try ordering from the app bc they don’t read
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Horrible manager. Claimed that I was talking over her when all I did was explained the situation and she did not like my comments. Food was soggy and incomplete order. No attention to detail.
The manager(the young black guy) is rude.Never give any smile to customer.Even i see he was rude to delivery drivers.He need to be trained more for how to give customer service.
Atmosphere: 2
Food: 3
Service: 1
Zae was wonderful very nice and helped me switching my order
Atmosphere: 5
Food: 5
Service: 5
I like the food
Atmosphere: 5
Food: 5
Service: 5
I love wing stop so much is so delicious they make it so good here definitely 💯
Atmosphere: 5
Food: 5
Service: 5
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