Had a messed up order foun where the KFT Annandale forgot my boba in my drink. I later called that night and spoke with a worker named Lauren and she took my name and number and told me to just come back and would make the drink free when we come back. The next day a different female worker took my order but would then charge for my drink but not my boba. I had explained it to her that I spoke with Lauren who said I would not get charged for my drink. She refused and would not budge to honor what their co worker Lauren told me. There was a male worker that I remembered and I told him I remembered him and I wish he said something about the event. It was such a frustrating and uncomfortable situation and it was very embarrassing for me to come back. These employees need to do better with treating their customers.
Dexter Seith
I guess asking questions gets you attitude in return. I was unsure of what was inside and drink and asked if this specific type of boba was inside and was immediately given attitude back like I asked something absurd. Other than that, great drinks, and fast work.
Nat
Delicious, we went during the Halloween season and it was so cool to see it all dressed up. There were so many different options, it was hard to choose! You could customize it to whatever you wanted
Kaibil Takkar
Nothing is real is all sirup based.
Atmosphere: 2
Service: 5
incogic18
This place is the best at charging you full price for half the flavor. So if you want what you didn't order come to the Annandale location.Next time I'm making the trip to Springfield.
Short and Sweet
Drinks are good but a little too sweet most of the time for my tasting. There’s another tea location nearby that’s in my opinion better. Services is good, atmosphere is ok & could improve, sometimes chairs and tables seem out of place.
Tried their Taro milk tea, it's delicious! Wish they had other flavor options like coconut but oh well, still recommend giving them a try! :)
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Taro
Hassan Naeem
Absolutely shameful and disgusting how they run their business, waited for 30 mins and they never received our order while I paid and had receipt……plus they will be arrogant and get angry when you point it out
Nickki V
Love it
Atmosphere: 5
Food: 5
Service: 5
MAI
I will never come here again, I rather drive a bit further. this place need to train their employees how to make drinks, I ordered from here 3 times and none of them came out right, all tastes like milk with no flavor or sweetness. one of the girl was so rude.. she have no smile serving customers and act like she doesn't want to work there.
I will never come here again, I rather drive a bit further. this place need to train their employees how to make drinks, I ordered from here 3 times and none of them came out right, all tastes like milk with no flavor or sweetness. one of the girl was so rude.. she have no smile serving customers and act like she doesn't want to work there.
Atmosphere: 1
Food: 1
Service: 2
Truc H
I ordered honey oolong milk tea today and I got 70% sweet but it was too sweet for me but I asked my boyfriend to come in to ask the staff if they could give me some more tea because it was too sweet for me., I know it's my fault for wasting the staff's time but there was one staff member who was very rude when my boyfriend came in to ask for more tea, she used Vietnamese language and she said""it’s not sweet?" but she didn't know that my boyfriend understood Vietnamese. I feel extremely angry when the staff has such an attitude towards customers. Anyway, the milk tea is very delicious but I will never come back again
Xiao Z.
Matcha boba is delicious!
Florian Teinfalt
Consistenly great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taro, Honey Milk Tea
Marcelle M (Traveling Miles)
Very extensive offerings, some of which I haven’t seen at other bubble tea locations. I tried the rose hip milk tea and it was delicious! Give it a try!
Had a messed up order foun where the KFT Annandale forgot my boba in my drink. I later called that night and spoke with a worker named Lauren and she took my name and number and told me to just come back and would make the drink free when we come back. The next day a different female worker took my order but would then charge for my drink but not my boba. I had explained it to her that I spoke with Lauren who said I would not get charged for my drink. She refused and would not budge to honor what their co worker Lauren told me. There was a male worker that I remembered and I told him I remembered him and I wish he said something about the event. It was such a frustrating and uncomfortable situation and it was very embarrassing for me to come back. These employees need to do better with treating their customers.
I guess asking questions gets you attitude in return. I was unsure of what was inside and drink and asked if this specific type of boba was inside and was immediately given attitude back like I asked something absurd. Other than that, great drinks, and fast work.
Delicious, we went during the Halloween season and it was so cool to see it all dressed up. There were so many different options, it was hard to choose! You could customize it to whatever you wanted
Nothing is real is all sirup based.
Atmosphere: 2
Service: 5
This place is the best at charging you full price for half the flavor. So if you want what you didn't order come to the Annandale location.Next time I'm making the trip to Springfield.
Drinks are good but a little too sweet most of the time for my tasting. There’s another tea location nearby that’s in my opinion better. Services is good, atmosphere is ok & could improve, sometimes chairs and tables seem out of place.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Honey Oolong Milk Tea, Honey Milk Tea
Tried their Taro milk tea, it's delicious! Wish they had other flavor options like coconut but oh well, still recommend giving them a try! :)
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Taro
Absolutely shameful and disgusting how they run their business, waited for 30 mins and they never received our order while I paid and had receipt……plus they will be arrogant and get angry when you point it out
Love it
Atmosphere: 5
Food: 5
Service: 5
I will never come here again, I rather drive a bit further. this place need to train their employees how to make drinks, I ordered from here 3 times and none of them came out right, all tastes like milk with no flavor or sweetness. one of the girl was so rude.. she have no smile serving customers and act like she doesn't want to work there.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
I will never come here again, I rather drive a bit further. this place need to train their employees how to make drinks, I ordered from here 3 times and none of them came out right, all tastes like milk with no flavor or sweetness. one of the girl was so rude.. she have no smile serving customers and act like she doesn't want to work there.
Atmosphere: 1
Food: 1
Service: 2
I ordered honey oolong milk tea today and I got 70% sweet but it was too sweet for me but I asked my boyfriend to come in to ask the staff if they could give me some more tea because it was too sweet for me., I know it's my fault for wasting the staff's time but there was one staff member who was very rude when my boyfriend came in to ask for more tea, she used Vietnamese language and she said""it’s not sweet?" but she didn't know that my boyfriend understood Vietnamese. I feel extremely angry when the staff has such an attitude towards customers. Anyway, the milk tea is very delicious but I will never come back again
Matcha boba is delicious!
Consistenly great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taro, Honey Milk Tea
Very extensive offerings, some of which I haven’t seen at other bubble tea locations. I tried the rose hip milk tea and it was delicious! Give it a try!
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