Came in for an early coffee before going to class. I used the drive through and Jermaine was the one that took my order! He has the best customer service I have ever see. Made my day!! Mind you I don’t put reviews of location or people but he deserves it!!!
Donavan Brown
Never AGAIN! My Pancakes were NOT HOT!!! Customer Service SUCKS!!! The entire restaurant is COLD 🥶 the HEAT either doesn’t work or they are being Cheap and trying to save money. I’m So upset how can I get my $5.29 Back for them NASTY 🤮 PANCAKES! Throw the entire Staff Out! Nobody wanted to be there today. You can feel the Bad Vibe upon entering the building.
Tony Denardoe
Ali. Or who ever the manager is that always wears the vest is terrible. I stood in line at the drive through my 8 year old and I just got back from a game. And it’s pretty late like 12:30am. My 1st question was if the guy knew why I could not order on my mobile app. I live across the street. I come here a lot. He said it’s broken however On the app It said the store was closed. Ok no problem. I ordered the food. Both windows were closed. There were only 2 cars in front of me and 2 behind me. When we got to the window to pay. My son said he wanted an order or fries. So I asked the manager who took my order if the fries were fresh. The last time I got some they were burnt.and very old. He got angry and said it did not matter they don’t sell old food also that if I wanted to add fries I needed to go around again and wait in line just to order a small fries. It’s getting late. I’m just trying to get my boy something to eat and go home. He has not even taken my money yet. And will not add the fries to the order. He said because of the questions I asked he will not help me now. Now I need to go around. Listen. I’m not one to argue let alone with someone working at this time. But this makes no sense. It’s not busy. And you have not even taken my money from me.
He made me feel like If I had not asked if it was fresh. He would have helped me. I even told him you are wasting time telling me this. You already told me you have fries just made. I mean what’s the harm in me asking if it’s fresh. He did not care. As a matter of fact. He brought back my money for the other food and told me to go around. I told him no way. I’m not moving. I’ve waited in line. You don’t want to add a small fries. No problem. That’s terrible customer service. And even tell me you would have helped me but because of asking if they’re fresh no you will not help. Excuse me. You are not paying for my meal, you work here and you chose to take the drive through orders. I did not ask you to do that. Nor I’m I asking you for any favors. In asking you to add the fries since both windows are closed and I had to come all the way around to order.
He said his last name is Ali. Ripped the bottom of the receipt to make sure I couldn’t get the code to leave a review mcdvoice. Well. I managed to get that code. And left him a review
This was the rudest person I have dealt with at any McDonalds. It’s very sad that people in customer service jobs can even act this way.. I mean what it happening to this country. He made sure to tell me his name is Ali. Last name. I will leave reviews everywhere this is unbelievable. It was not that busy and you all want people to beg to buy your food. This man will cost your company lots of customers.
The last time we went to eat there. I completely forgot about this until my son reminded me. There was a guy in there scraping table numbers off the table as we were eating on the table.i mean you could see like black stuff coming out less than a hands reach away while we were were all eating. He was working on all the tables. Then came to our table and started while we ate there The more I think of it. I’ll never go here again. I’ve had a horrible experience here.
Thanks for reading.
Don Semmens
Clean, efficient and friendly. Plus they still had Shamrock shakes.
Austen M
Waited 12 minutes for a Sausage McMuffin w no sausage!!
Fibhek Academy
Filling up for the road 😋🍔🍟🥤
angel benavides
Worst store ever the crew is incompetent and can't read or follow simple directions and the owners don't care as long as they are making money this place and the workers are a joke nothing but clowns and don't even bother going thru the drive thru the person at the window can't take orders and the managers there can't even manage
There is never any staff at the front to attend to customers. Staff working at the back can see that customers are waiting to place orders, but the staff still ignores them. The staff is very irresponsible and unwelcome. It's like if they are forced to work there. A smile never hurts!!!
Alan
Service was so slow. I just ordered a $5 meal and it took 30 minutes.
Dr Edward J Gerety III
My coffee was up quickly and perfectly made.
Samuel McCorkle
The food is McDonald’s, it’s ok but pretty good if your hungry. The service is awful to put it bluntly, and it always takes soooooo long to actually get your food. Other than that it isn’t too terrible.
Slowest drive thru ever
All in one good place
It's McDonald's
Came in for an early coffee before going to class. I used the drive through and Jermaine was the one that took my order! He has the best customer service I have ever see. Made my day!! Mind you I don’t put reviews of location or people but he deserves it!!!
Never AGAIN! My Pancakes were NOT HOT!!! Customer Service SUCKS!!!
The entire restaurant is COLD 🥶 the HEAT either doesn’t work or they are being Cheap and trying to save money. I’m So upset how can I get my $5.29 Back for them NASTY 🤮 PANCAKES!
Throw the entire Staff Out! Nobody wanted to be there today.
You can feel the Bad Vibe upon entering the building.
Ali. Or who ever the manager is that always wears the vest is terrible.
I stood in line at the drive through my 8 year old and I just got back from a game. And it’s pretty late like 12:30am.
My 1st question was if the guy knew why I could not order on my mobile app. I live across the street. I come here a lot. He said it’s broken however On the app It said the store was closed. Ok no problem. I ordered the food. Both windows were closed. There were only 2 cars in front of me and 2 behind me.
When we got to the window to pay. My son said he wanted an order or fries. So I asked the manager who took my order if the fries were fresh. The last time I got some they were burnt.and very old.
He got angry and said it did not matter they don’t sell old food also that if I wanted to add fries I needed to go around again and wait in line just to order a small fries.
It’s getting late. I’m just trying to get my boy something to eat and go home. He has not even taken my money yet. And will not add the fries to the order. He said because of the questions I asked he will not help me now. Now I need to go around.
Listen. I’m not one to argue let alone with someone working at this time. But this makes no sense. It’s not busy. And you have not even taken my money from me.
He made me feel like If I had not asked if it was fresh. He would have helped me. I even told him you are wasting time telling me this. You already told me you have fries just made. I mean what’s the harm in me asking if it’s fresh. He did not care. As a matter of fact. He brought back my money for the other food and told me to go around. I told him no way. I’m not moving. I’ve waited in line. You don’t want to add a small fries. No problem. That’s terrible customer service. And even tell me you would have helped me but because of asking if they’re fresh no you will not help.
Excuse me. You are not paying for my meal, you work here and you chose to take the drive through orders. I did not ask you to do that. Nor I’m I asking you for any favors. In asking you to add the fries since both windows are closed and I had to come all the way around to order.
He said his last name is Ali. Ripped the bottom of the receipt to make sure I couldn’t get the code to leave a review mcdvoice. Well. I managed to get that code. And left him a review
This was the rudest person I have dealt with at any McDonalds. It’s very sad that people in customer service jobs can even act this way.. I mean what it happening to this country. He made sure to tell me his name is Ali. Last name. I will leave reviews everywhere this is unbelievable. It was not that busy and you all want people to beg to buy your food. This man will cost your company lots of customers.
The last time we went to eat there. I completely forgot about this until my son reminded me. There was a guy in there scraping table numbers off the table as we were eating on the table.i mean you could see like black stuff coming out less than a hands reach away while we were were all eating. He was working on all the tables. Then came to our table and started while we ate there
The more I think of it. I’ll never go here again. I’ve had a horrible experience here.
Thanks for reading.
Clean, efficient and friendly. Plus they still had Shamrock shakes.
Waited 12 minutes for a Sausage McMuffin w no sausage!!
Filling up for the road 😋🍔🍟🥤
Worst store ever the crew is incompetent and can't read or follow simple directions and the owners don't care as long as they are making money this place and the workers are a joke nothing but clowns and don't even bother going thru the drive thru the person at the window can't take orders and the managers there can't even manage
Restaurantji Recommends
There is never any staff at the front to attend to customers. Staff working at the back can see that customers are waiting to place orders, but the staff still ignores them. The staff is very irresponsible and unwelcome. It's like if they are forced to work there. A smile never hurts!!!
Service was so slow. I just ordered a $5 meal and it took 30 minutes.
My coffee was up quickly and perfectly made.
The food is McDonald’s, it’s ok but pretty good if your hungry. The service is awful to put it bluntly, and it always takes soooooo long to actually get your food. Other than that it isn’t too terrible.
I tried their new Chicken Mac. And it sucks.
Atmosphere: 1
Food: 1
Service: 1
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