Love Papa John's pizza. This location is fast and friendly! Note that while their Pizza is great, their sandwiches are the absolute worst.
Atmosphere: 3
Food: 4
Service: 5
Rodrigo Sanchez
This was one of the worst customer service experiences I’ve ever had. I received a pizza with poor quality, wrong toppings, and to make matters worse, I found a hair in the pizza. Completely unacceptable and disgusting.
DANIEL Instead of taking responsibility or showing any urgency, the staff handled the situation poorly. I decided to order a second pizza for pickup, hoping they would at least get it right the second time. Unfortunately, this felt more like damage control than genuine care for the customer.
When customers pay for food, the bare minimum expectation is cleanliness, accuracy, and basic respect. This place failed on all three. I will not be returning, and I strongly recommend others think twice before ordering here.
Atmosphere: 1
Food: 1
Service: 1
Najibullah stanikzai
I always liked this pizza today almost like thr pizza
Atmosphere: 5
Food: 5
Service: 5
Email Me
The worst customer service.
Salma B
The customer service of this location, especially a manager by the name of April. Today I came in to pick up an order and when I arrived there was no greeting from any employees. What made matters worse was that when I asked about my order, she told me that a driver took my order by mistake. This isn't a problem on it's own because mistakes happen, but April, the person there claiming to be the manager, didn't offer to make a new order or even apologize for the discrepancy. The only thing she asked me was if I wanted to cancel my order. I didn't appreciate the way she spoke to me so I asked for a manager in which she told me that she was the manager. She was extremely rude and didn't give any empathy for a mistake made on their end and didn't even have anything to say when i asked if there would be any apology at least. Of course I canceled because there is no way I would make another order at this place after what I experienced.
Atmosphere: 1
Food: 1
Service: 1
Blanca Sanchez
Great customer service thank you Oscar!!!
L A
Always great customer from the staff and a shout out to Oscar!
Food: 5
Service: 5
Joseph Cowan
Love Papa John's pizza. This location is fast and convenient.
Atmosphere: 4
Food: 4
Service: 5
Claire Hergert
Great pizza, always delivered hot and fresh and quickly. Driver is always very nice when delivering.
Food: 5
Service: 5
Isaac E
Was not even closing time (11 pm) and they had already locked the doors and shook their head no when I was at the door. Why have a closing time listed if you're going to close before it.
Actual delivery time is usually 30 mins after the expected delivery time so of course the pizza is getting colder and more stale by the time i get it. I always get an apology from the delivery driver and a couple times I've called to complain (spoke with Oscar tonight) and they're so indifferent towards the issue. It's no wonder theyre always late and the reviews are poor, this is the culture of the store. Stay away from them
Service: 1
Mark Zimin
3 1/2 stars really. The New York style seems to be the regular pizza cut differently , it certainly isn’t larger, so idk who’s in charge of that brainstorm at Pizza HQ, but it sux. However they assemble the kind of pie you’d expect/want from Papa John’s. Goodly amount of cheese and sauce on your pie, and they are very efficient even during dinner rush.
Julia. Arthur
The driver was from Argentina so Rude and spoiled, he didn't want to give us the pizza even though I told him on the bill that he had his tip very bad delivery, very annoying man.
Choudhry Sahib
The customer service experience at Papa John’s was absolutely terrible. The front-end staff, specifically a Latin girl , was extremely rude and unprofessional. She lacked basic manners and displayed no understanding of proper customer service etiquette. There was no effort to be polite—no “please,” no “thank you,” and no acknowledgment of the customer’s needs. Her dismissive attitude and unwillingness to assist made the experience even worse. It’s shocking that someone with such poor interpersonal skills is representing the company. Papa John’s urgently needs to focus on training their staff in customer service to ensure customers are treated with respect and professionalism. This kind of behavior is unacceptable and leaves a lasting negative impression.
Love Papa John's pizza. This location is fast and friendly! Note that while their Pizza is great, their sandwiches are the absolute worst.
Atmosphere: 3
Food: 4
Service: 5
This was one of the worst customer service experiences I’ve ever had. I received a pizza with poor quality, wrong toppings, and to make matters worse, I found a hair in the pizza. Completely unacceptable and disgusting.
DANIEL Instead of taking responsibility or showing any urgency, the staff handled the situation poorly. I decided to order a second pizza for pickup, hoping they would at least get it right the second time. Unfortunately, this felt more like damage control than genuine care for the customer.
When customers pay for food, the bare minimum expectation is cleanliness, accuracy, and basic respect. This place failed on all three. I will not be returning, and I strongly recommend others think twice before ordering here.
Atmosphere: 1
Food: 1
Service: 1
I always liked this pizza today almost like thr pizza
Atmosphere: 5
Food: 5
Service: 5
The worst customer service.
The customer service of this location, especially a manager by the name of April. Today I came in to pick up an order and when I arrived there was no greeting from any employees. What made matters worse was that when I asked about my order, she told me that a driver took my order by mistake. This isn't a problem on it's own because mistakes happen, but April, the person there claiming to be the manager, didn't offer to make a new order or even apologize for the discrepancy. The only thing she asked me was if I wanted to cancel my order. I didn't appreciate the way she spoke to me so I asked for a manager in which she told me that she was the manager. She was extremely rude and didn't give any empathy for a mistake made on their end and didn't even have anything to say when i asked if there would be any apology at least. Of course I canceled because there is no way I would make another order at this place after what I experienced.
Atmosphere: 1
Food: 1
Service: 1
Great customer service thank you Oscar!!!
Always great customer from the staff and a shout out to Oscar!
Food: 5
Service: 5
Love Papa John's pizza. This location is fast and convenient.
Atmosphere: 4
Food: 4
Service: 5
Great pizza, always delivered hot and fresh and quickly. Driver is always very nice when delivering.
Food: 5
Service: 5
Was not even closing time (11 pm) and they had already locked the doors and shook their head no when I was at the door. Why have a closing time listed if you're going to close before it.
Restaurantji Recommends
Actual delivery time is usually 30 mins after the expected delivery time so of course the pizza is getting colder and more stale by the time i get it. I always get an apology from the delivery driver and a couple times I've called to complain (spoke with Oscar tonight) and they're so indifferent towards the issue. It's no wonder theyre always late and the reviews are poor, this is the culture of the store. Stay away from them
Service: 1
3 1/2 stars really. The New York style seems to be the regular pizza cut differently , it certainly isn’t larger, so idk who’s in charge of that brainstorm at Pizza HQ, but it sux. However they assemble the kind of pie you’d expect/want from Papa John’s. Goodly amount of cheese and sauce on your pie, and they are very efficient even during dinner rush.
The driver was from Argentina so Rude and spoiled, he didn't want to give us the pizza even though I told him on the bill that he had his tip very bad delivery, very annoying man.
The customer service experience at Papa John’s was absolutely terrible. The front-end staff, specifically a Latin girl , was extremely rude and unprofessional. She lacked basic manners and displayed no understanding of proper customer service etiquette. There was no effort to be polite—no “please,” no “thank you,” and no acknowledgment of the customer’s needs. Her dismissive attitude and unwillingness to assist made the experience even worse. It’s shocking that someone with such poor interpersonal skills is representing the company. Papa John’s urgently needs to focus on training their staff in customer service to ensure customers are treated with respect and professionalism. This kind of behavior is unacceptable and leaves a lasting negative impression.
Best location + Team 😊
Food: 5
Service: 5
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