Starbucks
6910-G Bradlick Shopping Center, Annandale
(703) 914-0358
Recent Reviews
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Good coffee! Customer service is not satisfactory though.
I paid full price for half coffee
I stopped by Starbucks for some afternoon tea, and I’m so glad I did! Saieda was absolutely amazing — so sweet, welcoming, and truly went above and beyond to make my visit special. She brought such a lovely energy, and it made the whole experience even better. Thank you, Saieda, for the wonderful service!
Good coffee, staff happy at 4am, and a good atmosphere. Makes for a great stop in the early commute.
I ordered 3 items on DoorDash and they gave out my order to somebody else, and when my dasher arrived the place they said they couldn’t do anything about it.That’s actually a bad service,I do NOT recommend ordering there.
Really rude staff! Asked for a simple rewards application and they didn’t even try and were plain rude.
If you're still paying for outrageous prices at Starbucks for their mediocre coffee and bad tasteless food, then this is the place to go.
Starbucks is one of the most unhealthiest places to get coffee, too, so give them a hard pass.
This specific location is a reminder of why I rarely go to any Starbucks… I placed a mobile order because I was on my way to work and needed to plan my time carefully. The order was 15 minutes late, and they also notified me, after 10 minutes of standing there, that they didn’t have the food item I had ordered. When I took a sip of my drink, that just tasted like hot milk, I found a piece of plastic floating around in my mouth. After being already frustrated and just trying to leave at this point, I was waiting for my replacement sandwich; the timer for the oven had gone off, and the employees were just standing there chatting while the timer must have beeped for well over a minute. I never write reviews, but this was really frustrating.
Atmosphere: 2
Food: 1
Service: 1
The main times I go to this Starbucks is early morning around 5:30AM. Every time I go, I see the same employee that’s working the cash register. Her service honestly sucks. One time she probably made me wait 5 minutes while she was chatting away to take my order. She’s also messed up my order several times. She doesn’t even bother to repeat back the order to see if everything is right cause I give her my order she puts something in then I get confused when a drink comes out that’s not what I asked for at all. One time I order a matcha and I get a vanilla latte. Another time I order a vanilla latte and I get a caramel macchiato. Make it make sense. I guess if you’re POC she won’t pay any attention cause there’s been times when she’s literally speaking to me and getting my order and turns away and talks to someone behind me. Maybe that’s why she keeps getting my order wrong who knows, but she should get her act together because she repeatedly makes mistakes but I don’t know if that’s just with me.
Atmosphere: 3
Food: 4
Service: 1
They like to gossip about people.and horrible customer service even district manager doesn’t care.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Pretty much your average Bucks.
Atmosphere: 4
Service: 4
It’s Starbucks. Great coffee at a strip mall
Atmosphere: 2
Food: 4
Service: 4
I usually never go to this location because there are multiple other Starbucks closer to my place … but I was out on errands and wanted a quick drink. Place looked nice and the cashier was nice, but I got my drink and it had HAIR in it. By the time I noticed, I was already long gone from the store. I gave them 3 phone calls, no answer. I was hoping to just notify them that it was unsanitary and to hopefully get a drink the next time (if I come back) but.. decided to just call their customer service line instead.
Atmosphere: 3
Food: 1
Service: 4
Very good
Atmosphere: 5
Food: 5
Service: 5
This place NEVER picks up their phone. They have also messed up several times on my order. Everytime I order a frappe with almond or oatmilk, they remove the whipped cream even though I selected whipped cream. They do this supposedly because some people have dairy allergies but I always make sure whipped cream is selected. If whipped cream is selected, that means I want whipped cream. They said the default is no whipped cream if you choose almond milk which no other starbucks does this.
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