Susie was so amazing!! She had such a positive attitude. Very helpful. Very patient. I felt so welcomed as soon as she greated me. She truly is a sweetheart and deserves all the recognition!
Atmosphere: 5
Food: 5
Service: 5
Rosaryville elementary School
TINE IS A WORLD OF SURPRISES đ„.
Atmosphere: 5
Food: 5
Service: 5
V Frentz
The customer service is wonderful. The woman usually working there (owner or co-owner?) is so kind and friendly. Definitely my favorite Subway.
Service: 5
Paul S.
The place is cozy, clean, good sandwiches and good customer service.
Atmosphere: 5
Food: 5
Service: 5
Jakub Szewczulak
It is subway, no miracles expected in terms of a food. But service can make a huge difference. 1/21, Tuesday, 8:30pm, end of day, freezing outside and yet both employees were smiling, very welcoming and friendly. We don't realize how rare it is these days. Keep it up!
Pero Di Asmara
My son and I went to Subway, and the customer service was amazing! The two young girls working there were fantastic and gave great suggestions on which sandwiches to try. They really made our visit enjoyable, and the free cookies were a lovely touch. Thank you for the great experience.
Atmosphere: 5
Food: 5
Service: 5
Mauricio Arispe Barrios
A very clean place, good food and the best, good service.
Atmosphere: 5
Food: 5
Service: 5
D B
Would give this place a 0 if I could . Asian lady I guess the owner is so rude and mean . I will never come back here . She always got an attitude. Like lady Iâm spending money in your business
Atmosphere: 1
Service: 1
fayeq Hamdallah
They donât accept subway
Atmosphere: 1
Food: 1
Service: 1
der B
I would give this place 0 stars if I could . The Asian lady was so rude making my salad . She put I pinch of lettuce in my salad and I asked for more just throwing my food in container with attitude . Never again will I go to this subway . She should be fired !!!
A founding member of the fast food "build it your way" club. It's very good. And more consumer friendly than McDonalds "use the touch screen".
Atmosphere: 3
Food: 5
Service: 5
Don Hoffman
Your marketing says "Eat fresh." It was not fresh. The bread was very dry, must have been at least a day old. The cookies weren't fresh. The shredded lettuce was on the verge of turning brown. To top it all off, no coupons were accepted.
Atmosphere: 4
Food: 1
Service: 4
Gina Perovich
TLDR: They canceled my mobile order because I ordered with a coupon. I didnât find this out till I got there to pick it up. They said they donât honor coupons because they canât pay their rent.Now that Iâm posting a review, Iâm wishing I would have read the others before going! I placed an order online using the mobile app. It allowed me to select a â50% off a foot-long sandwichâ coupon, as well as a free cookie deal that I had in my rewards. When I selected the promo, the app gave me a choice to pick a participating store, which leads me to believe that you can not accidentally select a store that doesnât participate in the promo. I get to the store 10 minutes later and thereâs no mobile order waiting. I waited for awhile, then had to ask about it. At this point, I was told by the girl behind the counter that âthey donât do the half -off discountâ. I was confused since I was able to place that order through the app. She told me that they couldnât honor these discounts because they âcanât pay their rentâ. She then went on to tell me how other businesses in the same shopping center had to close their doors, because rent was so expensive and - again - she tells me they canât give out discounts because they canât pay their rent. I said that sounded like a problem between them and corporate, because corporate allows customers to place these orders using this promo. She complained to me that corporate doesnât allow them to opt out. I said that I was sorry to hear that, but I expected the order I placed - and paid for. She said, no - we canceled your order. ?! They just canceled it. I had no way of knowing. I still drove over there expecting to pick up dinner for my kid. I had a timing constraints as I was trying to grab food for him while he was in between two practices - and they just canceled it! She didnât seem to care that I drove there for nothing. While the girl was not rude, she was very matter-of-fact. She was unapologetic and definitely expected me to understand and sympathize with the fact that âthey canât pay their rentâ. I asked for the store information, and the owner came out to talk to me. She was very rude and gave me the same story about not being able to pay her rent. She told me corporate made a mistake by listing them as participating. She gave me the store number (322) but refused to give me her name. Now that Iâm looking at all the other reviews here, it sounds like this has been going on for a while. This local subway either has to opt out of those discounts or corporate has to make them honor them. I certainly feel for their predicament, but it shouldnât fall to the customer. Also, you donât know what kind of financial situation the customer is in. Maybe they wouldnât be ordering without that discount. Complaining to customers about not being able to pay your rent, and canceling their orders seems like the wrong place to direct your dissatisfaction with corporate. Upside: I went to another Subway with the nicest folks and great customer service! They even honored the âfree cookieâ reward I lost when the first store canceled my order. Great folks! Go visit the Subway at 5601 General Washington Drive!!
Service: 1
Ted namkoong
Theyâre Not take couponOwner say I am not take coupon any more because no profitDonât go there and waste your times if you want use
Atmosphere: 1
Food: 1
Service: 1
Pawan Poudyal
They donât accept subway coupon. Very upsetting when I was about to check told me we donât accept
Susie was so amazing!! She had such a positive attitude. Very helpful. Very patient. I felt so welcomed as soon as she greated me. She truly is a sweetheart and deserves all the recognition!
Atmosphere: 5
Food: 5
Service: 5
TINE IS A WORLD OF SURPRISES đ„.
Atmosphere: 5
Food: 5
Service: 5
The customer service is wonderful. The woman usually working there (owner or co-owner?) is so kind and friendly. Definitely my favorite Subway.
Service: 5
The place is cozy, clean, good sandwiches and good customer service.
Atmosphere: 5
Food: 5
Service: 5
It is subway, no miracles expected in terms of a food. But service can make a huge difference. 1/21, Tuesday, 8:30pm, end of day, freezing outside and yet both employees were smiling, very welcoming and friendly. We don't realize how rare it is these days. Keep it up!
My son and I went to Subway, and the customer service was amazing! The two young girls working there were fantastic and gave great suggestions on which sandwiches to try. They really made our visit enjoyable, and the free cookies were a lovely touch. Thank you for the great experience.
Atmosphere: 5
Food: 5
Service: 5
A very clean place, good food and the best, good service.
Atmosphere: 5
Food: 5
Service: 5
Would give this place a 0 if I could . Asian lady I guess the owner is so rude and mean . I will never come back here . She always got an attitude. Like lady Iâm spending money in your business
Atmosphere: 1
Service: 1
They donât accept subway
Atmosphere: 1
Food: 1
Service: 1
I would give this place 0 stars if I could . The Asian lady was so rude making my salad . She put I pinch of lettuce in my salad and I asked for more just throwing my food in container with attitude . Never again will I go to this subway . She should be fired !!!
Restaurantji Recommends
A founding member of the fast food "build it your way" club. It's very good. And more consumer friendly than McDonalds "use the touch screen".
Atmosphere: 3
Food: 5
Service: 5
Your marketing says "Eat fresh." It was not fresh. The bread was very dry, must have been at least a day old. The cookies weren't fresh. The shredded lettuce was on the verge of turning brown. To top it all off, no coupons were accepted.
Atmosphere: 4
Food: 1
Service: 4
TLDR: They canceled my mobile order because I ordered with a coupon. I didnât find this out till I got there to pick it up. They said they donât honor coupons because they canât pay their rent.Now that Iâm posting a review, Iâm wishing I would have read the others before going! I placed an order online using the mobile app. It allowed me to select a â50% off a foot-long sandwichâ coupon, as well as a free cookie deal that I had in my rewards. When I selected the promo, the app gave me a choice to pick a participating store, which leads me to believe that you can not accidentally select a store that doesnât participate in the promo. I get to the store 10 minutes later and thereâs no mobile order waiting. I waited for awhile, then had to ask about it. At this point, I was told by the girl behind the counter that âthey donât do the half -off discountâ. I was confused since I was able to place that order through the app. She told me that they couldnât honor these discounts because they âcanât pay their rentâ. She then went on to tell me how other businesses in the same shopping center had to close their doors, because rent was so expensive and - again - she tells me they canât give out discounts because they canât pay their rent. I said that sounded like a problem between them and corporate, because corporate allows customers to place these orders using this promo. She complained to me that corporate doesnât allow them to opt out. I said that I was sorry to hear that, but I expected the order I placed - and paid for. She said, no - we canceled your order. ?! They just canceled it. I had no way of knowing. I still drove over there expecting to pick up dinner for my kid. I had a timing constraints as I was trying to grab food for him while he was in between two practices - and they just canceled it! She didnât seem to care that I drove there for nothing. While the girl was not rude, she was very matter-of-fact. She was unapologetic and definitely expected me to understand and sympathize with the fact that âthey canât pay their rentâ. I asked for the store information, and the owner came out to talk to me. She was very rude and gave me the same story about not being able to pay her rent. She told me corporate made a mistake by listing them as participating. She gave me the store number (322) but refused to give me her name. Now that Iâm looking at all the other reviews here, it sounds like this has been going on for a while. This local subway either has to opt out of those discounts or corporate has to make them honor them. I certainly feel for their predicament, but it shouldnât fall to the customer. Also, you donât know what kind of financial situation the customer is in. Maybe they wouldnât be ordering without that discount. Complaining to customers about not being able to pay your rent, and canceling their orders seems like the wrong place to direct your dissatisfaction with corporate. Upside: I went to another Subway with the nicest folks and great customer service! They even honored the âfree cookieâ reward I lost when the first store canceled my order. Great folks! Go visit the Subway at 5601 General Washington Drive!!
Service: 1
Theyâre Not take couponOwner say I am not take coupon any more because no profitDonât go there and waste your times if you want use
Atmosphere: 1
Food: 1
Service: 1
They donât accept subway coupon. Very upsetting when I was about to check told me we donât accept
Atmosphere: 4
Food: 4
Service: 4
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