Nothing fancy, but the burgers are tasty but not dry. A quick burger that’s very good. Located right next to an outdoor area that’s a skating rink in the winter.
Maurice Hawthorne
I love their turkey burger. Very flavorful and not dry.
Atmosphere: 5
Food: 5
Service: 5
James J.
Quality of basic is top notch from O-rings to the burgers to the salad. There’s something for everybody. Jamie the owner is very personable and if you’re new, gives great recommendations for food or drinks. Basic has the best cocktail menu in the whole square. I recommend the Chicago dog or the burger but if you can make it on the weekends the bagel sandwiches are delicious and everything is reasonably priced.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger with Sweet Potato Fries, Onion Rings, Bagel, Fried Chicken, Sunrise Burger, Hot Dog, BBQ Bacon Cheeseburger, Basic Fried Chicken Sandwich, Bacon Burger, Side Caesar Salad
Jason Harris
Really enjoyed the ordering process! Simple and easy. Was able to add and delete things we wanted or didn’t want on our sandwiches. We all had burgers which were delicious! One of my guests said they would’ve liked more mushrooms on their mushroom burger. I had the egg burger, which was delicious with the egg! We also had the loaded fries with egg. And the fried pickles. Awesome. We didn’t like sitting at the tables, although they were not sticky. They had a feel that was not pleasing? So we sat at the bar facing the open windows, which were peaceful, smooth, and able to enjoy the outside atmosphere. Would recommend this spot to anybody in the local area near pentagon city. Another thing we liked is even after we ordered and paid at the ordering station. We could add drinks when we sit at the bar without having to re-ring. The bartender was friendly and very helpful! We will be back.
Atmosphere: 5
Food: 5
Service: 5
michaelg999969
We visited later in the evening (~9 PM) and it was not crowded at all. The service was great even though it was later, and the food was delicious. Our family ordered fried pickle chips, fries, sweet potato fries, burgers, onion rings, grilled cheese, and a salad. The manager on duty kept stopping by to see if everything was alright, and the food came out quickly. We highly recommend stopping here.
JJ Judge
Alexis needs a raise. Very helpful and patient. Sadly, Jamie wasn’t here tonight but he gave his contact to schedule an event. I’m excited to bring my Grandpa here when he comes so he can enjoy a great burger and even better service!
I do have a suggestion for the company’s slogan…
Basic Burger: Anything but Basic haha
Atmosphere: 5
Food: 5
Service: 5
Tijana Haygarov
The service was really disappointing. I just ate there, and the waitress barely paid attention to us. At the beginning, we struggled just to order drinks—she only asked my husband what he wanted, and I had to ask if I could order something too. Toward the end, I mentioned that we had a discount on the burgers because of happy hour, and she told me we didn’t. I showed her the proof, and she reluctantly adjusted the bill. There was also a discount on the beer that she didn’t apply, but by then I had lost the energy to explain her job to her. The burgers were okay, but the service was honestly some of the worst I’ve experienced in a while.
Atmosphere: 1
Food: 3
Service: 1
Melody Hong
Food is good but prices have gone up 35% in the last year. $8.69 —> $11.49 for a single patty burger, no fries or drink. Shake Shack is $9.99 for a double. Used to come here for a well-priced meal, but now it’s not worth it anymore.
Atmosphere: 3
Food: 4
Service: 3
Aurooj Khan
Burgers are amazing, quality builds. Sweet potato fries are excellent.
There's no human interaction when ordering (which I'm personally fine with).
Came here for a quick lunch. Got the Basic Bacon Cheeseburger with Sweet Potato Fries—the burger was good, loaded with their sauce and the meat was juicy and tender. Wasn’t a huge fan of the fries, they were too thick. It’s a very casual vibe here!
Paul Jacobson
Great place for a fast, high quality hamburger, veggie burger or my favorite Turkey burger
Our family ate lunch here on a recent trip to the area. We all agreed the burgers were absolutely delicious!! Some of the best we've had. The atmosphere of the restaurant was really neat too, but we did eat outside since it was a beautiful day.
Atmosphere: 5
Food: 5
Service: 5
Allen_M_54
We would not eat here again if we were in the area. There are plenty of other places to eat nearby. No human interaction! You order from a kiosk. The do not accept cash! Very Expensive! No staff were cleaning the tables. The burgers were OK; but "Steak and Shake" has a better hamburger!
AJ HIG
Female bartender at 800pm - recommend for removal. Well beyond professional bounds including name calling. Extremely unprofessional. I recorded the event in which I was called a vulgar slur by the bartender. She has been a problem for months.
Nothing fancy, but the burgers are tasty but not dry. A quick burger that’s very good. Located right next to an outdoor area that’s a skating rink in the winter.
I love their turkey burger. Very flavorful and not dry.
Atmosphere: 5
Food: 5
Service: 5
Quality of basic is top notch from O-rings to the burgers to the salad. There’s something for everybody. Jamie the owner is very personable and if you’re new, gives great recommendations for food or drinks. Basic has the best cocktail menu in the whole square. I recommend the Chicago dog or the burger but if you can make it on the weekends the bagel sandwiches are delicious and everything is reasonably priced.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger with Sweet Potato Fries, Onion Rings, Bagel, Fried Chicken, Sunrise Burger, Hot Dog, BBQ Bacon Cheeseburger, Basic Fried Chicken Sandwich, Bacon Burger, Side Caesar Salad
Really enjoyed the ordering process! Simple and easy. Was able to add and delete things we wanted or didn’t want on our sandwiches. We all had burgers which were delicious! One of my guests said they would’ve liked more mushrooms on their mushroom burger. I had the egg burger, which was delicious with the egg! We also had the loaded fries with egg. And the fried pickles. Awesome.
We didn’t like sitting at the tables, although they were not sticky. They had a feel that was not pleasing? So we sat at the bar facing the open windows, which were peaceful, smooth, and able to enjoy the outside atmosphere. Would recommend this spot to anybody in the local area near pentagon city. Another thing we liked is even after we ordered and paid at the ordering station. We could add drinks when we sit at the bar without having to re-ring. The bartender was friendly and very helpful! We will be back.
Atmosphere: 5
Food: 5
Service: 5
We visited later in the evening (~9 PM) and it was not crowded at all. The service was great even though it was later, and the food was delicious. Our family ordered fried pickle chips, fries, sweet potato fries, burgers, onion rings, grilled cheese, and a salad. The manager on duty kept stopping by to see if everything was alright, and the food came out quickly. We highly recommend stopping here.
Alexis needs a raise. Very helpful and patient. Sadly, Jamie wasn’t here tonight but he gave his contact to schedule an event. I’m excited to bring my Grandpa here when he comes so he can enjoy a great burger and even better service!
I do have a suggestion for the company’s slogan…
Basic Burger: Anything but Basic haha
Atmosphere: 5
Food: 5
Service: 5
The service was really disappointing. I just ate there, and the waitress barely paid attention to us. At the beginning, we struggled just to order drinks—she only asked my husband what he wanted, and I had to ask if I could order something too. Toward the end, I mentioned that we had a discount on the burgers because of happy hour, and she told me we didn’t. I showed her the proof, and she reluctantly adjusted the bill. There was also a discount on the beer that she didn’t apply, but by then I had lost the energy to explain her job to her. The burgers were okay, but the service was honestly some of the worst I’ve experienced in a while.
Atmosphere: 1
Food: 3
Service: 1
Food is good but prices have gone up 35% in the last year. $8.69 —> $11.49 for a single patty burger, no fries or drink. Shake Shack is $9.99 for a double. Used to come here for a well-priced meal, but now it’s not worth it anymore.
Atmosphere: 3
Food: 4
Service: 3
Burgers are amazing, quality builds. Sweet potato fries are excellent.
There's no human interaction when ordering (which I'm personally fine with).
Atmosphere: 5
Food: 5
Service: 3
Great burger joint.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Came here for a quick lunch. Got the Basic Bacon Cheeseburger with Sweet Potato Fries—the burger was good, loaded with their sauce and the meat was juicy and tender. Wasn’t a huge fan of the fries, they were too thick. It’s a very casual vibe here!
Great place for a fast, high quality hamburger, veggie burger or my favorite Turkey burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Onion Rings, Moo String Fries
Our family ate lunch here on a recent trip to the area. We all agreed the burgers were absolutely delicious!! Some of the best we've had. The atmosphere of the restaurant was really neat too, but we did eat outside since it was a beautiful day.
Atmosphere: 5
Food: 5
Service: 5
We would not eat here again if we were in the area. There are plenty of other places to eat nearby. No human interaction! You order from a kiosk. The do not accept cash! Very Expensive! No staff were cleaning the tables. The burgers were OK; but "Steak and Shake" has a better hamburger!
Female bartender at 800pm - recommend for removal. Well beyond professional bounds including name calling. Extremely unprofessional. I recorded the event in which I was called a vulgar slur by the bartender. She has been a problem for months.
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