An impromptu visit led us to have lunch here, on a hot summer Wednesday afternoon.
Never having been here before, after studying the menu for a moment, my husband and I made our choices. My husband chose the bacon cheeseburger combo, with the burger wrapped in lettuce/hold the bun, the cry fry, which is a combination of onion rings and french fries, and a regular fountain drink. I ordered the two chicken sliders and an ice water, with plans to eat some of his fries.
It was 20 minutes before we got our food, and at the time we ordered, we were the only people in there, with the exception of one other person. Soon after we arrived, a couple of people came in with to-go orders, and a few others had ordered at the counter and sat down. People with to-go orders, were leaving with their food, and we still had not received ours. When our food finally came, it was very hot ! However, we immediately noticed that my husband did not get his cry fry, and instead had only received an order of regular fries. He went up to the counter and tried to explain to them that he did not receive the onion rings with the fries. It seemed like there was a communication issue, and after going back-and-forth for a couple of minutes, they told him they would bring out a cry fry to the table. Several minutes later, we received the fry and onion rings (the cry fry). In the meantime, we noticed that even though we paid for the burger to be wrapped in lettuce, which was a small up charge, they did not wrap it in lettuce, and instead put it on a regular bun. This means that they got neither the burger nor the side order correct. At this point, we had been here for more than 30 minutes, and I told him to just let it go, considering how long it took to get the food, and then the replacement on the fries.
The food itself was hit-or-miss. My chicken sliders were quite good. My husband found the burger just okay, and didn’t like neither the fries nor rings. I thought the fries were decent, but I wasn’t a fan of the onion rings either.
Food was expensive for essentially a fast food restaurant with counter service. Service was lacking severely, considering they got most of our order incorrect, and were very slow, prioritizing fulfilling orders for people who were getting food to go, when people who were dining in, still had yet to get their food.
Given the slow service, incorrect orders, and prices, we've decided to take a hard pass on returning. With plenty of other options in the area, it's easy to skip this one.
Tiffany Middlecoop
Tiana was very helpful with our first experience at BurgerFi! She made sure we had everything we needed with a smile during a busy dinner rush.
isabella
very delicious
Atmosphere: 5
Food: 5
Service: 5
Sam Jenkins
TERRIBLY LONG WAIT. 90 mins for a burger
Saeid Derakhshani
I literally waited for 30 minutes to get a burger.
Joseph Raczynski
The only real minus here is the slowness of the meal. It must have taken 15 minutes to make just a burger. Nothing else at all.
The hamburger was very good though.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hamburger
Marek Lawera
The food was fantastic, and the service was even better! Joseph was incredibly helpful, positive, and attended to our needs. I’d love to return again.
Atmosphere: 5
Food: 5
Service: 5
Kevon Harris
I got the chicken burger with my soul mate and it was A1! Definitely recommended
Audree Zulf
The food at BurgerFi was exquisite and tasty. The burger is always juicy and the ingredients are fresh. Every bite feels like perfection and the meals are filling so you won’t be disappointed after! The quality of the meat tastes fresh and the sauce adds a delicious new flavor to the burger. No matter what toppings you get, the burger will always hit the spot. Definitely recommend coming here, good location and tasty food.
Delicious food, upbeat environment, and excellent service. The cashier was very kind and accommodating, and gave me good recommendations. Ordered the CEO and loved it!
Atmosphere: 5
Food: 5
Service: 5
John Hane
I went with a work colleague. Between us we ordered a burger, fries, a burger salad, and a soft drink. My salad was pretty bad - a lousy burger patty over a dressing-drenched small bowl of iceburg lettuce with some crispy onions. My friend said his burger and fries were both awful. The great majority of the soft drink options at the machine were out - and there were no diet options at all. Only a couple of Dr. Pepper options. Service was great but the food was just bad. No way would I go back.
Atmosphere: 3
Food: 2
Service: 5
Jonnel Benjamin
The burger and fries were very subpar. I actually got sick after eating them. But the shakes are good. Customer service is also good, but I wouldn't recommend this place for food.
Atmosphere: 3
Food: 1
Service: 4
Ravi Hindupur
Its one of the nicest places that I visited. Food was awesome especially french fries and shakes were incredibly tasty.
Atmosphere: 5
Food: 5
Service: 5
Jim Collins
The staff were very warm and welcoming. I've eaten a lot of hot dogs in my life, but this was the best I have ever had.
Great Food!!!!! Thank you!
An impromptu visit led us to have lunch here, on a hot summer Wednesday afternoon. Never having been here before, after studying the menu for a moment, my husband and I made our choices. My husband chose the bacon cheeseburger combo, with the burger wrapped in lettuce/hold the bun, the cry fry, which is a combination of onion rings and french fries, and a regular fountain drink. I ordered the two chicken sliders and an ice water, with plans to eat some of his fries. It was 20 minutes before we got our food, and at the time we ordered, we were the only people in there, with the exception of one other person. Soon after we arrived, a couple of people came in with to-go orders, and a few others had ordered at the counter and sat down. People with to-go orders, were leaving with their food, and we still had not received ours. When our food finally came, it was very hot ! However, we immediately noticed that my husband did not get his cry fry, and instead had only received an order of regular fries. He went up to the counter and tried to explain to them that he did not receive the onion rings with the fries. It seemed like there was a communication issue, and after going back-and-forth for a couple of minutes, they told him they would bring out a cry fry to the table. Several minutes later, we received the fry and onion rings (the cry fry). In the meantime, we noticed that even though we paid for the burger to be wrapped in lettuce, which was a small up charge, they did not wrap it in lettuce, and instead put it on a regular bun. This means that they got neither the burger nor the side order correct. At this point, we had been here for more than 30 minutes, and I told him to just let it go, considering how long it took to get the food, and then the replacement on the fries. The food itself was hit-or-miss. My chicken sliders were quite good. My husband found the burger just okay, and didn’t like neither the fries nor rings. I thought the fries were decent, but I wasn’t a fan of the onion rings either. Food was expensive for essentially a fast food restaurant with counter service. Service was lacking severely, considering they got most of our order incorrect, and were very slow, prioritizing fulfilling orders for people who were getting food to go, when people who were dining in, still had yet to get their food. Given the slow service, incorrect orders, and prices, we've decided to take a hard pass on returning. With plenty of other options in the area, it's easy to skip this one.
Tiana was very helpful with our first experience at BurgerFi! She made sure we had everything we needed with a smile during a busy dinner rush.
very delicious
Atmosphere: 5
Food: 5
Service: 5
TERRIBLY LONG WAIT. 90 mins for a burger
I literally waited for 30 minutes to get a burger.
The only real minus here is the slowness of the meal. It must have taken 15 minutes to make just a burger. Nothing else at all.
The hamburger was very good though.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hamburger
The food was fantastic, and the service was even better! Joseph was incredibly helpful, positive, and attended to our needs. I’d love to return again.
Atmosphere: 5
Food: 5
Service: 5
I got the chicken burger with my soul mate and it was A1! Definitely recommended
The food at BurgerFi was exquisite and tasty. The burger is always juicy and the ingredients are fresh. Every bite feels like perfection and the meals are filling so you won’t be disappointed after! The quality of the meat tastes fresh and the sauce adds a delicious new flavor to the burger. No matter what toppings you get, the burger will always hit the spot. Definitely recommend coming here, good location and tasty food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delicious food, upbeat environment, and excellent service. The cashier was very kind and accommodating, and gave me good recommendations. Ordered the CEO and loved it!
Atmosphere: 5
Food: 5
Service: 5
I went with a work colleague. Between us we ordered a burger, fries, a burger salad, and a soft drink. My salad was pretty bad - a lousy burger patty over a dressing-drenched small bowl of iceburg lettuce with some crispy onions. My friend said his burger and fries were both awful. The great majority of the soft drink options at the machine were out - and there were no diet options at all. Only a couple of Dr. Pepper options. Service was great but the food was just bad. No way would I go back.
Atmosphere: 3
Food: 2
Service: 5
The burger and fries were very subpar. I actually got sick after eating them. But the shakes are good. Customer service is also good, but I wouldn't recommend this place for food.
Atmosphere: 3
Food: 1
Service: 4
Its one of the nicest places that I visited. Food was awesome especially french fries and shakes were incredibly tasty.
Atmosphere: 5
Food: 5
Service: 5
The staff were very warm and welcoming. I've eaten a lot of hot dogs in my life, but this was the best I have ever had.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Hamburger
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