Chipotle Mexican Grill

4300 Wilson Blvd, Arlington
(703) 243-9488

Recent Reviews

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Imani Muhammad

Freshest tasting chipotle bowl I've had in years

Atmosphere: 5

Food: 5

Service: 5

Sebastian Edwards

Poor customer service and apathetic attitude by male employee. Facility looks unclean.

Service: 1

Tara

the ladies that all work there are very rude. needs more training.

Atmosphere: 1

Food: 2

Service: 1

Lola

Why are they charging for a side of cheese. I thought every side expect meat and guacamole and queso is free. So rude

Cris Rivera

If I would have to give 0 starts I will definitely give it to them , now I know why chipotle has a bad reputation of rude service , and I had my bad experience today , I went to order a burrito 🌯 they said they were out of flour tortillas so I told the girl that I just want a soda and ships with guacamole so she ignores me she just pointed at the cashier she didn’t even said anything so ignored me and started talking to the costumer behind me, ok I went to the cashier and I told her that I just want a Soda and chips with guacamole she said that they were out of guacamole too , (that’s very unprofessional) so I just told her that I want a regular fountain soda , she charged me $16 the cashier said that she asked me if a paying a bowl which was not true , she was acting like it was my fault she didnt even apologize , so she called the manager i think her name is Nohelia , she came to me with a rude very rude and mad attitude saying that i have to wait for my refund she said that they dont steal money , and i was just asked her i question about my refund , so she was acting like it was my fault and she was saying that she don't steal peoples money instead of saying I'm sorry I apologize for this inconvenience because I work as ab customer service in a pizza place and when something like that happens to me the first thing I tell customer is that im very sorry for the inconvenience, Chipotle has very rude employees but I think that store has the most rudest employees , the manager she should be nice and humble with the costumers and she should be an example for the others employees because the employees are rude because the manager is more rude ,

Atmosphere: 1

Food: 1

Service: 1

MT

Extremely rude staff. I'm never coming back to this location. I'd rather have Cava across the street instead based on how I was treated here.

Atmosphere: 1

Food: 3

Service: 1

Nathan Lee

There were a lot of mosquitoes and small flies in the restaurant, and I got bit two times by a mosquito... It's never good when there are bugs in a restaurant, even in a fast food chain

Atmosphere: 2

Food: 4

Service: 4

Zakki A

I understand a lunch rush, but please stop moving the line forward when the cashier is backed up. I shouldn’t be at the start of the line and my bowl all the way at the end near the cashier. It causes folks to yell their order or point over the glass and causes a higher risk of orders being mixed up. Saw 3 ppl come back with their mixed up order and they had to remake each bowl.

Atmosphere: 2

Food: 4

Service: 3

Carl Jackson

Nailed it

Atmosphere: 5

Food: 5

Service: 5

Marlene A.

The staff was absolutely rude and had a horrible attitude.
I placed an order on the app, and marked for order to be ready “ASAP.”
I made it to the store 8 mins before promised time on the app. The staff denied to make my order even though there was absolutely no one in line ordering food! The store was absolutely empty and still they denied to make my order.

Service: 1

Paul Westphal

They barely give you anything and prioritize online orders even when you're standing right in front of them

sas

Chipotle Corporate, y’all need to start changing & controlling your salt amount on the options,. I’m seeing a trend of many restaurants being almost inedible because of how salty the food is. You can add more but can’t take it away if it’s too much. I’m fed up with this trend on top of how EXPENSIVE y’all are.

Atmosphere: 3

Food: 2

Service: 3

David Szybalski

Stopped in for some chips and guac 🥑. The food is always consistent at every location.

Atmosphere: 5

Food: 5

Service: 5

Ryan Q

They skimp on the protein

Atmosphere: 2

Food: 1

Service: 1

Sarah Smith

There’s a reason why this location has so many 1 star reviews. The people who work here are god awful and rude. They’ll jump at any opportunity to charge you extra

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