I place an order online and The person who was in the “online delivery area” was rude when I asked for a glass of water….
Sky Myers
Orders are usually accurate, food portions could be bigger
Atmosphere: 5
Food: 4
Service: 5
Felix Tsu
They giving you food like we're stealing, I asked for a little bit more of carnitas and they refused, but they only put in a pinch of meat.
Atmosphere: 2
Food: 5
Service: 1
Q Q
This chipotle at night/evening time is the worst. The staff at nighttime is extremely stingy with tiny portions and rude attitude. They will charge extra for everything. I asked for a bit of sour cream on the side and they rudely yelled EXTRA! I was afraid to ask anything else. Go at lunch time, the staff and manager are much nicer and would accommodate you. If you are getting 2 bowls or more, please just spare the sour cream on the side, I highly doubt it’s that serious. The ballston chipotle staff is much nicer and have accommodated requests for things on the side with a smile. The Rosslyn staff also never smiles or greet you! I would just avoid going at night or go if you are in the mood to be abused/ignored/or in need of tiny portions that day lol
Atmosphere: 2
Food: 1
Service: 1
At home with Robin
I came in here on 6/25/25 tonight at 1035pm. I asked for a chicken borrito bowl. Not much other than rice beans chicken kettuce and guacamole. The served didn't even give a full spoon scoop. I am disappointed as this is my neighborhood chipotle. I dont know what's going on. I told them I wanted a full scoop not a half scoop for $2.95. The cashier who I've seen many times of course agreed with for her server even though she did even see the scoop given to me. She showed me the cup of guacamole if I were to get it on the side and stated it was the same. I told her there is no way the half scoop the server gave me would have even been half that cup size.. they seem to have eachothers back which I guess is good if you work there. However for paying customers who are the reason for business and their salaries, i would have expected more. I i am disappointed in this location due to employee biased. I dont want to pay for something that I'm being cheated out of. It was the end of the night and a full tray if guacamole..i guess they are saving it for the workers and their families at night. Which is nt fair to paying customers. . I've been going here for over 5 years. I was shocked. I dont know what going on but u will find another location if this is now the standard.
Atmosphere: 2
Food: 5
Service: 1
Craig Whited
Worst Chipotle I've ever been to...and I've been to a few. No brown rice (at 11:30am) with none on the way...no CO2 in the soda dispenser...AND...the restroom was gross and the toilet wouldn't flush. I don't remember ever having a bad Chipotle experience...this was an unfortunate first.
Atmosphere: 1
Food: 3
Service: 3
Liu Kang
Not bad. But sometimes it's way too spicy.
Atmosphere: 1
Food: 1
Service: 1
Dominic Blackwell
every single time the soda fountain is flat and the sodas come out like water
Alan
Everytime I come here, they max out my bowls/tacos. I think one of the workers there has amazing preference in salting, because the amount of salt is perfect sometimes. Out of the ~20 or so chipotle locations I've frequented in my life, this one is in my top 2
Susan Belote
Tiny portions here, can see the bottom of the bowl even when I asked for extra rice, chicken was a half scoop, and when I asked for fajita veggies she have me the tiniest pinch with like four pepper slices
Classic Chipotle - larger space than average and I kinda like their seating where you can look out onto the street.
Dana wright
Didn't really appreciate the service they were about to charge me $19 for a burrito bowl and I had to ask her $19 dollars for a burrito bowl she said Yes until I ask how much is a bowl and then she checked and said its $10 + tax was about to charge me twice until I had to check her..and food wasn't hot ..
D w
Decent but inconsistent portion sizes. Service 1/5
Dca Connect
The people there are very not nice , very mocking , will add a video next time
Umut Can Öcalan
Worst chipotle ever, they give too little proteins and they act like you are forcing them
I place an order online and The person who was in the “online delivery area” was rude when I asked for a glass of water….
Orders are usually accurate, food portions could be bigger
Atmosphere: 5
Food: 4
Service: 5
They giving you food like we're stealing, I asked for a little bit more of carnitas and they refused, but they only put in a pinch of meat.
Atmosphere: 2
Food: 5
Service: 1
This chipotle at night/evening time is the worst. The staff at nighttime is extremely stingy with tiny portions and rude attitude. They will charge extra for everything. I asked for a bit of sour cream on the side and they rudely yelled EXTRA! I was afraid to ask anything else. Go at lunch time, the staff and manager are much nicer and would accommodate you. If you are getting 2 bowls or more, please just spare the sour cream on the side, I highly doubt it’s that serious. The ballston chipotle staff is much nicer and have accommodated requests for things on the side with a smile. The Rosslyn staff also never smiles or greet you! I would just avoid going at night or go if you are in the mood to be abused/ignored/or in need of tiny portions that day lol
Atmosphere: 2
Food: 1
Service: 1
I came in here on 6/25/25 tonight at 1035pm. I asked for a chicken borrito bowl. Not much other than rice beans chicken kettuce and guacamole. The served didn't even give a full spoon scoop. I am disappointed as this is my neighborhood chipotle. I dont know what's going on. I told them I wanted a full scoop not a half scoop for $2.95. The cashier who I've seen many times of course agreed with for her server even though she did even see the scoop given to me. She showed me the cup of guacamole if I were to get it on the side and stated it was the same. I told her there is no way the half scoop the server gave me would have even been half that cup size.. they seem to have eachothers back which I guess is good if you work there. However for paying customers who are the reason for business and their salaries, i would have expected more. I i am disappointed in this location due to employee biased. I dont want to pay for something that I'm being cheated out of. It was the end of the night and a full tray if guacamole..i guess they are saving it for the workers and their families at night. Which is nt fair to paying customers. . I've been going here for over 5 years. I was shocked. I dont know what going on but u will find another location if this is now the standard.
Atmosphere: 2
Food: 5
Service: 1
Worst Chipotle I've ever been to...and I've been to a few. No brown rice (at 11:30am) with none on the way...no CO2 in the soda dispenser...AND...the restroom was gross and the toilet wouldn't flush. I don't remember ever having a bad Chipotle experience...this was an unfortunate first.
Atmosphere: 1
Food: 3
Service: 3
Not bad. But sometimes it's way too spicy.
Atmosphere: 1
Food: 1
Service: 1
every single time the soda fountain is flat and the sodas come out like water
Everytime I come here, they max out my bowls/tacos. I think one of the workers there has amazing preference in salting, because the amount of salt is perfect sometimes. Out of the ~20 or so chipotle locations I've frequented in my life, this one is in my top 2
Tiny portions here, can see the bottom of the bowl even when I asked for extra rice, chicken was a half scoop, and when I asked for fajita veggies she have me the tiniest pinch with like four pepper slices
Restaurantji Recommends
Classic Chipotle - larger space than average and I kinda like their seating where you can look out onto the street.
Didn't really appreciate the service they were about to charge me $19 for a burrito bowl and I had to ask her $19 dollars for a burrito bowl she said Yes until I ask how much is a bowl and then she checked and said its $10 + tax was about to charge me twice until I had to check her..and food wasn't hot ..
Decent but inconsistent portion sizes. Service 1/5
The people there are very not nice , very mocking , will add a video next time
Worst chipotle ever, they give too little proteins and they act like you are forcing them
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