Custom Burger

Overpriced for sub par burgers. Asked for a single slice of cheese but was told to refund it through a website then, they'll get back to me and purchase another burger. Ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Really overpriced!
It needs to reduce the price of the burgers that are much less quality than other companies' ones

Atmosphere: 2

Food: 1

Service: 2

It is really over priced but the fish piece was pretty big. It also felt like the burger was missing something. For airport food it’s typical.

Atmosphere: 4

Food: 3

Service: 3

just dont eat here

Atmosphere: 1

Food: 1

MASSIVELY OVERPRICED TRASH

Great burger custom made! Only negative was that it wasn’t very warm.

Overpriced burger to get a burger less tasty than McDonald's. I would rather recommend you another place for eating if you were at the Regan Airport.

Good food, but the staff were insufferable. I was trying to order, but my card kept declining and the staff member was getting rather pissy with me. Was overall frustrating.

Decent burger, basically a McDonald’s burger in terms of patty thickness and bun, and lots of topping choices. Unbelievably overpriced, even for the airport—down a star for value. I found a site for this place that was either another location or outdated, because the prices were half the current cost. They have some people over a barrel, stuck in the airport before a long flight.

Extremely bad burgers. I ordered the chicken burger, and it was horrific. The buns were cold, there was no sauce or salt and the chicken patty was like warm and tasteless.

It was awful. 2 bites and then tossed burger! Don’t spend a dime here!

You only order here because there are no better options.. the "food" is disgusting and overpriced. Better bring something from outside..

Atmosphere: 1

Food: 1

Service: 2

This place straight booty cheeks chicken sandwich only tasted bread and avocado reminded me of the chicken I would get in high school cafeteria just way over priced then homie at register ask for tip…bro you just pushed a few buttons pffff.

Atmosphere: 1

Food: 1

Service: 1

I had ordered a double burger at the airport but the food was not only tasteless but the manager was also poor in handling grievances . She needs customer handling training.

Atmosphere: 2

Food: 2

Service: 2

Disappointing, Even for Airport Food.

I wasn’t expecting much, but Custom Burger managed to fall even below my low expectations. The burger patty had the texture and taste of cardboard—completely flavorless and dry. It honestly took me back to school cafeteria days, and not in a nostalgic way. The fries were equally disappointing—stale, cold, and lacking any real crunch or freshness. To give you an idea, McD would be a major step up from this.

If you’re in a rush and desperate, maybe it’ll do, but otherwise, I’d recommend finding a different option. Custom Burger really missed the mark, even by airport food standards.

Atmosphere: 3

Food: 1

Service: 2