Dunkin'
3520 Lee Hwy, Arlington
(703) 294-4024
Recent Reviews
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I got a blueberry iced coffee with almond milk and sugar to drink and a turkey sausage English muffin to eat both were good simple to order no issues whatsoever place was clean definitely different from what I'm used to ordering food and then going upstairs to eat it
Great treats and good coffee
Only one lady working. Long line and she had no help. Ordered omelet bites and they were freezing cold, almost as if she never heated them. While eating, there was a very strange chewy clear substance… absolutely gross! Bride I hadn’t been in a rush snd could’ve come back in to complain. Awful experience
This Dunkin consistently has good iced coffee. However, it always smells like burnt plastic in the store. They usually only have one person working at a time so if it gets busy, the wait can get long.
They have a second level for seating. There is no parking at this location besides a few paid parking spots in front of the store.
Really good ice coffee. I'm on the go teaching people how to buy and sell real estate, on their own. Real estate consumer training dot com .
Love to stop here for a quick, delicious coffee and breakfast sandwich.
I am a regular customer at your Dunkin' location and have been visiting for the past six months. Throughout this time, I have consistently received excellent customer service. The staff members are always friendly, efficient, and take great care of the store. It’s clear they treat the store as their own, and I’ve always been impressed by their professionalism and the welcoming atmosphere.
However, I am writing to express my concern regarding an incident that occurred on Wednesday, March 18, 2025. On that day, I noticed a manager who appeared to the location and was interacting with the staff. After some observation, I realized he (Shewaferaw ) I don’t know if I got his name right ! was the district manager.
During my visit, I witnessed this district manager speaking to one of the employees in a manner that I found disrespectful. The tone and words used were inappropriate, and I believe this type of treatment towards staff members should not be tolerated. As a customer, it was disheartening to see someone in a position of authority behaving in such a way.
I wanted to bring this matter to your attention, as I believe it is important for leadership within the company to maintain a respectful and professional attitude towards all employees. I trust that this issue will be addressed, as it is crucial for both employee morale and customer satisfaction.
Thank you for taking the time to read my concerns. I hope this situation will be handled appropriately.
The worker there just ignored me and kept using his phone when i asked if i can place the order he said gimme 5 minutes 😂
Always a wait. Seldom staffed with enough ppl. For ice cream, shouldn’t call itself a Baskin 31. Only has 12 flavors available!
Normally we go here and our coffees are really great, but my husband just brought mine home and it tasted like cookie butter soap. So does his. Disappointing.
Great Staff. Friendly atmosphere. My favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Restaurantji Recommends
The service was very slow, we walked 10 meters to be served and the person was busy preparing an order, in the end we left without buying anything. They need more staff...
Service: 1
I just received a frozen coffee and the beans tasted expired! Sour and rancid! I now feel sick. It truly did not taste like coffee at all, and I know my Dunkin order inside and out! I am expecting a refund. Avoid the coffee here to stay clear of sickness.
Food: 1
Always amazing customer service and they guy always with great service and vibes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese, Iced Macchiato, Sweet Black Pepper Bacon Breakfast Sandwich, Egg White & Veggie Omelet Bites
Sorto was so cheerful and friendly! Nice change from previous experience!
Atmosphere: 4
Food: 4
Service: 5
Cashier tried to kick me out because of my dog, and said to leave him outside and when I told him he is a service dog he said where is his vest and I informed him by law he doesn’t need to be wearing one he then rudely asked me what to get me. Utterly disrespectful specially that my dog is trained and was not causing any problems.
Atmosphere: 1
Food: 3
Service: 1
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