Dunkin'

3100 Columbia Pike, Arlington
(703) 271-1004

Recent Reviews

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Nabil ISKRANE

Slow staff

Atmosphere: 1

Food: 1

Service: 1

Clyde Khari

Good coffee but bad customer service!

Atmosphere: 3

Food: 5

Service: 1

sitra salahadin

Honestly as much as i usually enjoy Dunkin drinks, some of the staff at this specific location made me really hate dunkin. On this specific day, the staff got really lucky that manager was not there but i would’ve definitely reported him for not taking my request. He said “ I can’t have extra matcha even if I wanted to”!!! Like, is that even a thing? Please explain? This is a store with terrible and low customer service based staff despite the drinks and food that we customers go for. The 2 guys that work in the afternoons are really not worth going to that store! Only the ladies in the mornings shifts are welcoming and know how to treat customers right. If only i caught the name of the staff.
I always get matcha and he ended up even putting less matcha powder. I’ve worked ar Dunkin myself and its a new thing that he just said to me. He just gave me milk with a little matcha as the picture below shows. Do you call this Matcha? All watered down, he put 4 scoops of matcha but really put 2! Please respond if you’re able to! Thanks

Service: 1

Robert Starr

I know why so many people are upset in the area, I am glad I found this place in time, I was in need of some good coffee. Dunkin didn’t disappoint.

Atmosphere: 4

Food: 5

Service: 5

أبوبكر عادل

One of the worst places, the staff are very rude.

Atmosphere: 1

Food: 1

Service: 1

guy josif

Great place.

Deshawn Martin

Going there sometime today

netsuh bogale

afternoon 5.54 pm casher customer service its not good

Sara Oukh

My recent visit to Dunkin' Donuts left much to be desired. The lack of attention and welcoming atmosphere was quite noticeable. Despite requesting a milkshake, the staff member displayed a worried attitude and didn't seem to care about our order. This experience fell short of the service I expected from a place like Dunkin' Donuts. I hope they can address these issues to provide better customer service in the future.

Nada Makili

My friend and I had the worst experience ever, we went to get some milkshakes , the guy kept asking for our orders multiple times but never paying attention, the customer service was really bad that we ended up not getting our orders

Uluc Ata

They start breakfast at 4am. The oven is not ready at 4:20am. Very professional!

Atmosphere: 1

Food: 2

Service: 1

Muhannad A

Nice and acceptable, does the job where u get coffee on the road.

Atmosphere: 4

Food: 4

Service: 4

T Howard

Freshly Roasted

Atmosphere: 5

Food: 5

Service: 5

John Doll

DO NOT COME HERE. I’ve never been to a worse Dunkin Donuts. Employees can’t make SIMPLE menu items. No training, just an awful experience all around.

Go somewhere else.

Atmosphere: 1

Food: 1

Service: 1

Lindsey Kirtz

Donuts were old, service is not the quality or standard it used to be.

Atmosphere: 2

Food: 1

Service: 2

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