Dunkin'
4201 Wilson Blvd Suite 130, Arlington
(571) 312-2383
Recent Reviews
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I am a customer today I am go to this location before I eat asking for hand wash restaurant the customer service the same hand wash for restroom service only for employees not service for customer I don't know why the city looking this place no hand wash I feel bad I'm not good anymore that's not good service the day today February 28 / 2025 free 10:00 p.m.... that's why I give one star I wish if I put zero butts it is not close so I give one star kkkkk
We ordered 5 vanilla chai we get as cold, so we did complain immediately, but we get the same cold chai in return. LoL
Edit : It's been 8 years. I'm just reformatting my grammer. It says Review impact to the service providers.
Completely screwed up my order. That happeneds, I get it, no problem. But then the owner/manager just completely treated me like I don't matter as a customer. Fine with me, it's not like some amazing place I can't live with out. They don't care about me, I'll go somewhere else, I don't care.
This morning, 02-19-25, I ordered a hot, late it was cold, so I asked the manager who is there preparing the order she's left my sink at the counter and preparing another customers order and that she's bringing me the same cold drink without made me a new. So I said this is very cold. I didn't want that, and she got mad at me and, very arrogant and unprofessional, said that I made this choice. I am not going to waste my time making another one. Those women managers are very rude and unprofessional!! Do something, or you are going to start to lose customers. Remember we have Starbucks, which is much better and the same price just around the corner!!
i ordered at 3:38pm on jan 29, 2025 with 1 small dunkin midnight and a donut to a guy. the dunkin midnight doesn't taste like dunkin midnight at all. it tasted like an ordinary coffee. this was happened twice already on that same guy. a tall, skinny guy, big curly hair, look like an Ethiopian, or somewhere in asia. disappointed.
Not too good. Donuts taste a bit old. Lady in front left in a huff due to slow service.
bad service
This store has the most rude employees ever…
Atmosphere: 1
Food: 1
Service: 1
This is a really small store with limited selection, nowhere to sit and there’s often long waits. This is really not great. There’s a lot of better Dunkins in the area and if you’re staying in a nearby hotel and need coffee there’s a Starbucks across the street and there’s an Ihop on the other side of the hotel, so there’s better options. Just don’t go here unless you’re desperate for a donut and don’t feel like walking a bit
Parking: As far as I can tell, if you need to park your car than you need to walk a bit
Atmosphere: 1
Food: 3
Service: 3
I live for a coffee but there was a big tail and the boy very slow.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
No bathroom to even go #1 after an hour long commute and having to wait 15 min for a sausage egg and cheese. Silly.
Atmosphere: 2
Food: 2
Service: 2
The worker proclaim to not have received my order. At first I started to call out my order, until she stopped me and finished saying the order. Now you just told me you didn’t receive the order. I asked for butter on the side. Apparently they don’t have it. Why they offer it via app. I don’t know. Nonetheless my bagel was old and burnt. Too much butter on it.
Atmosphere: 1
Food: 1
Service: 3
My team member came to pick up coffee and donuts for the hard working nurses at our office as a treat to celebrate Nurses Week. There was a little confusion about the deal that Dunkin’ posted, but instead of simply clarifying the information, the staff were extremely rude. They held up the flyer and just said “no, absolutely not”. When asking for the iced coffee to be sweetened the worker said “why would you want that?”, “if it’s not yours I’m not doing that”. Donuts were thrown haphazardly in the bag, ensuring when they were received by the staff all the frosting was sure to peel off with the paper. Not exactly the token of appreciation we were looking to give our nurses.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Food frozen inside. Facility dingy and dirty. No seating. No one waiting in line but still had a wait.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Donuts
ordered coffee got what i ordered pretty simple
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