I once bought wings and they gave me some sort of spicy garlic knots. When I came home I noticed the mistake and called them back. They told me to bring them back to the store. When I went back they took the spicy knots back (God forbids they gave them to someone else) and told me to write an email and wait for their response. I don’t think this is a corporate store because the email was not from Papa Johns. Two years later I am still waiting for my refund. Poor customer service. I have never gone back to this store. I prefer to drive to Wilson Boulevard to buy anything from them or not buy anything at all. They will never see me again. There are other many options to choose from. No need for the aggravation and to be lied to.
Atmosphere: 1
Food: 1
Service: 1
Karen Hamilton
23 minutes from online order to delivery on a Sunday night?! My order was correct. My order was hot. My delivery person was friendly. Quite frankly I was worried it wouldn't be fully cooked as fast as it got sent out, but it is delicious and fresh out of the oven hot.
Food: 5
Service: 5
Alanna
Great experience! Very quick service- ordered carryout and it was ready for pick up in 10 minutes. Very tasty too!
Atmosphere: 5
Food: 5
Service: 5
Michael “Newmie” Newman
Rachida & Her Peeps whip up some of the finest Papa John’s items in the DelMarVa region! — This store is prepped & cleaned from corner to corner DAILY by a team of diligent, exemplary women who know how to run a business very, very well. Pizza and wings and other specialties are done up exactly as you wish, or they make it right. No questions asked! Gua-ran-teed!Use the app or go online for best coupons and specials. {But don’t forget the amazing 50%off deals when the pro teams win!} Delivery or Carry-Out, it’s your option!It’s fast and it’s easy. ✅ You’re on your way home anyway, so why notstop in! They’re never too busy for one more order, not even at closing time! ⏰ ?[Se habla Espanol / Arabic / Parlons Francaise] ✌️✌?✌????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Piece Garlic Knots, Original Breadsticks
Abigail Johnson
This location is great! Quality is consistent and they’re quick.
Usman Ali
Staff is friendly and food is
Atmosphere: 5
Food: 5
Service: 5
Rick Bynaker
I had a code for a free papadia (as a result of completing a survey). Ordered online, went to pick it up and the manager was useless and rude. He insisted I ordered from the wrong location but I verified the address from the order confirmation email. He had the opportunity to correct the situation by making my order (I wouldn't have minded waiting) but refused to despite me showing him the confirmation email on my phone. I understand glitches happen but that's the point of management, to fix the error and serve the customers.
Service: 1
Flyer15873524464
I had a code for a free papadia (as a result of completing a survey). Ordered online, went to pick it up and the manager was useless and rude. He insisted I ordered from the wrong location but I verified the address from the order confirmation email. He had the opportunity to correct the situation by making my order (I wouldn't have minded waiting) but refused to despite me showing him the confirmation email on my phone. I understand glitches happen but that's the point of management, to fix the error and serve the customers.
Aaron Graham
New operator is super friendly and good at making pizza, seems to be much improved as of 2023
Atmosphere: 5
Food: 5
Service: 5
Carl Gustav
truly awful. it's been 40 minutes since they marked it out for delivery and I live within a mile. I ordered at 6 PM on a Friday, if you can't handle my order of one (1) pizza at that time just shut down for the day man. I've worked in restaurants and you should definitely have the ability to dispatch a Doordash driver for an order you can't handle with your own drivers.guess I'm just not eating Papa Johns while I live near this store.
We ordered garden fresh veggie pizza to take out. The pizza was unfresh and slightly burned. It seemed they gave the one that was not prepared the same day. Had a severe diarrhea.
Food: 1
David Cai
Pizza quality is relatively stable
Jonathan Martinez
Bad pizza ?
KRATOX SS
I have eaten in many, but this place has bad service, rude people, they answer in a bad way, I give it a 0
Atmosphere: 1
Food: 4
Service: 1
Myles Gallagher
Gave up after being transfered from an automated menu directly to being put on hold for 10 minutes. Never got to talk to an actual human. Horrible.
I once bought wings and they gave me some sort of spicy garlic knots. When I came home I noticed the mistake and called them back. They told me to bring them back to the store. When I went back they took the spicy knots back (God forbids they gave them to someone else) and told me to write an email and wait for their response. I don’t think this is a corporate store because the email was not from Papa Johns. Two years later I am still waiting for my refund. Poor customer service. I have never gone back to this store. I prefer to drive to Wilson Boulevard to buy anything from them or not buy anything at all. They will never see me again. There are other many options to choose from. No need for the aggravation and to be lied to.
Atmosphere: 1
Food: 1
Service: 1
23 minutes from online order to delivery on a Sunday night?! My order was correct. My order was hot. My delivery person was friendly. Quite frankly I was worried it wouldn't be fully cooked as fast as it got sent out, but it is delicious and fresh out of the oven hot.
Food: 5
Service: 5
Great experience! Very quick service- ordered carryout and it was ready for pick up in 10 minutes. Very tasty too!
Atmosphere: 5
Food: 5
Service: 5
Rachida & Her Peeps whip up some of the finest Papa John’s items in the DelMarVa region! — This store is prepped & cleaned from corner to corner DAILY by a team of diligent, exemplary women who know how to run a business very, very well. Pizza and wings and other specialties are done up exactly as you wish, or they make it right. No questions asked! Gua-ran-teed!Use the app or go online for best coupons and specials. {But don’t forget the amazing 50%off deals when the pro teams win!} Delivery or Carry-Out, it’s your option!It’s fast and it’s easy. ✅ You’re on your way home anyway, so why notstop in! They’re never too busy for one more order, not even at closing time! ⏰ ?[Se habla Espanol / Arabic / Parlons Francaise] ✌️✌?✌????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Piece Garlic Knots, Original Breadsticks
This location is great! Quality is consistent and they’re quick.
Staff is friendly and food is
Atmosphere: 5
Food: 5
Service: 5
I had a code for a free papadia (as a result of completing a survey). Ordered online, went to pick it up and the manager was useless and rude. He insisted I ordered from the wrong location but I verified the address from the order confirmation email. He had the opportunity to correct the situation by making my order (I wouldn't have minded waiting) but refused to despite me showing him the confirmation email on my phone. I understand glitches happen but that's the point of management, to fix the error and serve the customers.
Service: 1
I had a code for a free papadia (as a result of completing a survey). Ordered online, went to pick it up and the manager was useless and rude. He insisted I ordered from the wrong location but I verified the address from the order confirmation email. He had the opportunity to correct the situation by making my order (I wouldn't have minded waiting) but refused to despite me showing him the confirmation email on my phone. I understand glitches happen but that's the point of management, to fix the error and serve the customers.
New operator is super friendly and good at making pizza, seems to be much improved as of 2023
Atmosphere: 5
Food: 5
Service: 5
truly awful. it's been 40 minutes since they marked it out for delivery and I live within a mile. I ordered at 6 PM on a Friday, if you can't handle my order of one (1) pizza at that time just shut down for the day man. I've worked in restaurants and you should definitely have the ability to dispatch a Doordash driver for an order you can't handle with your own drivers.guess I'm just not eating Papa Johns while I live near this store.
Service: 1
Restaurantji Recommends
We ordered garden fresh veggie pizza to take out. The pizza was unfresh and slightly burned. It seemed they gave the one that was not prepared the same day. Had a severe diarrhea.
Food: 1
Pizza quality is relatively stable
Bad pizza ?
I have eaten in many, but this place has bad service, rude people, they answer in a bad way, I give it a 0
Atmosphere: 1
Food: 4
Service: 1
Gave up after being transfered from an automated menu directly to being put on hold for 10 minutes. Never got to talk to an actual human. Horrible.
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