absolutely disgusting company. the service used to be amazing! i would love coming in and being greeted by Heaven and Armando but i haven’t seen them all week!! I’m under the impression they got rid of them. I can’t believe they would do that do hard working amazing people who had AMAZING customer service!! Whoever is in charge of this place should be ASHAMED OF THEMSELVES.
Atmosphere: 1
Food: 1
Service: 1
Shannon “Cokoe” Brown
Johel It's the best barista at the Acadia Starbucks He provides the best service
Atmosphere: 5
Food: 5
Service: 5
chris kerridge
I watched your employee put one drink in a carrying tray, then a bag, then seal the bag with three pieces of tape. Just give me the drink! No wonder your coffee is so over priced. What a ridiculous amount of waste. Next time Ill go to the local coffee shop a block away. It's cheaper, the coffee is better, and I won't feel guilty for the amount of unnecessary waste you create for nothing.
Zay Xie
Starbucks. Classic and I don’t think it needs my review to be 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Ivelina Stoykova
Always great to see Katie! She is very polite and provides excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
SharkClub Pool League
Katie is THE BEST!
Atmosphere: 5
Food: 5
Service: 5
Weston Hages
Usual Starbucks experience
Atmosphere: 4
Food: 4
Service: 4
Jasmine H
Wish there were more chairs towards the wall 🧱 facing the middle. The manager made the CREAMIEST MATCHA 🍵 EVER🤗
I’ve visited this Starbucks multiple times at different hours to give it a fair chance, but unfortunately, the customer service consistently falls short. Staff rarely acknowledge customers upon arrival, often engaging in conversations or walking around while I wait at the counter. When someone finally approaches to take my order, the interaction feels indifferent—almost as if they’re doing me a favor. Based on these repeated experiences, I won’t be returning.
Atmosphere: 2
Service: 1
Yup Yup
Well I ordered the caramel ribbon frappuccino?.... All I can say is it tastes watered down. I only had caramel on the bottom and on top of the whipped cream on the top really wasn't sweet at all...... I don't think I'll be coming back to this location. They have too many young people working behind the counter and I don't think they put enough effort in making the drinks properly
Atmosphere: 5
Food: 1
Service: 5
Ian Armstrong
Went in to order old school (not mobile). Only two staff on, both tending to mobile orders. Nobody came to the old school cash register for 5mins so I left. Profit over customer service it'd appear for Starbucks, regardless of what the new-ish CEO says.
Atmosphere: 2
Service: 1
Earnings App
I had a very disappointing experience at this Starbucks location. Despite placing my order, I noticed that about 20 customers who came in after me received their orders before I did. This situation left me feeling as though I may have been racially profiled, which is deeply concerning. The level of customer service I received was unacceptable and does not reflect well on the Starbucks brand. I strongly encourage management to review how the staff is handling orders and treating customers, as this kind of experience is not good for business and should be addressed immediately.
Service: 1
Harold Pietri
Best café experience we've ever had. They remember our names and treat us like family every morning. They have incredible baristas and always go the extra mile
absolutely disgusting company. the service used to be amazing! i would love coming in and being greeted by Heaven and Armando but i haven’t seen them all week!! I’m under the impression they got rid of them. I can’t believe they would do that do hard working amazing people who had AMAZING customer service!! Whoever is in charge of this place should be ASHAMED OF THEMSELVES.
Atmosphere: 1
Food: 1
Service: 1
Johel It's the best barista at the Acadia Starbucks He provides the best service
Atmosphere: 5
Food: 5
Service: 5
I watched your employee put one drink in a carrying tray, then a bag, then seal the bag with three pieces of tape. Just give me the drink! No wonder your coffee is so over priced. What a ridiculous amount of waste. Next time Ill go to the local coffee shop a block away. It's cheaper, the coffee is better, and I won't feel guilty for the amount of unnecessary waste you create for nothing.
Starbucks. Classic and I don’t think it needs my review to be 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Always great to see Katie! She is very polite and provides excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Katie is THE BEST!
Atmosphere: 5
Food: 5
Service: 5
Usual Starbucks experience
Atmosphere: 4
Food: 4
Service: 4
Wish there were more chairs towards the wall 🧱 facing the middle. The manager made the CREAMIEST MATCHA 🍵 EVER🤗
Atmosphere: 5
Food: 5
Service: 3
Good as always!
Atmosphere: 5
Food: 5
Service: 5
Delish as always
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’ve visited this Starbucks multiple times at different hours to give it a fair chance, but unfortunately, the customer service consistently falls short. Staff rarely acknowledge customers upon arrival, often engaging in conversations or walking around while I wait at the counter. When someone finally approaches to take my order, the interaction feels indifferent—almost as if they’re doing me a favor. Based on these repeated experiences, I won’t be returning.
Atmosphere: 2
Service: 1
Well I ordered the caramel ribbon frappuccino?.... All I can say is it tastes watered down. I only had caramel on the bottom and on top of the whipped cream on the top really wasn't sweet at all...... I don't think I'll be coming back to this location. They have too many young people working behind the counter and I don't think they put enough effort in making the drinks properly
Atmosphere: 5
Food: 1
Service: 5
Went in to order old school (not mobile). Only two staff on, both tending to mobile orders. Nobody came to the old school cash register for 5mins so I left. Profit over customer service it'd appear for Starbucks, regardless of what the new-ish CEO says.
Atmosphere: 2
Service: 1
I had a very disappointing experience at this Starbucks location. Despite placing my order, I noticed that about 20 customers who came in after me received their orders before I did. This situation left me feeling as though I may have been racially profiled, which is deeply concerning. The level of customer service I received was unacceptable and does not reflect well on the Starbucks brand. I strongly encourage management to review how the staff is handling orders and treating customers, as this kind of experience is not good for business and should be addressed immediately.
Service: 1
Best café experience we've ever had. They remember our names and treat us like family every morning. They have incredible baristas and always go the extra mile
Atmosphere: 5
Food: 5
Service: 5
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