The barista behind the counter should make it less obvious that he hates his job
skylar p
Rude manager with a nasty attitude
Atmosphere: 1
Food: 1
Service: 1
Atyesha Harris
Manager at Macys Starbucks there has the worst customer service friendly. It’s bad because I work in the mall and have to now go to the other one at the food court. My other co worked experience the same attitude. She don’t know how to talk to people and shouldn’t be in customer service ever
Ashton Lu
Waiting time 20-25 min
Atmosphere: 1
Food: 1
Service: 1
Edison alexander Ruiz
They don’t play attention to the order, I order oat milk all days all the time and always do wrong coffee, the service is very bad
Atmosphere: 1
Food: 1
Service: 1
merry paula
This store’s closing time is 8pm. Me and my family, including an infant, came in at 7:30 and got our orders at 07:35pm. Within less than 3 minutes, we got booted out by the female staff, 17 minutes prior to its closing time! We would have let the tasteless mocha and capuccino that tastes like water pass and the dirty facility, but the rudeness of the female staff pushed us to our limit. This store is not even deserving of a 1 star! Subpar quality and subpar service!!
Atmosphere: 1
Food: 1
Service: 1
Lina m “MonitaG” Godoy
My order was wrong the person who did my coffee was very rude with me. Terrible service
Atmosphere: 1
Food: 1
Service: 1
PaleMantis
Wrong order, inexperienced baristas. They gave me a grande although I paid for a Venti. On top of that whenever I come there the Impossible sandwich is supposedly out of stock? They repeatedly get my order wrong put dairy milk instead of oat , give me the wrong size drink not follow instructions but still charge me full price. I won’t go to this location again.
Vegetarian options: Impossible sandwich (no cheese) dairy free milk options (soy, almond, oat) although they charge extra.
Atmosphere: 2
Food: 4
Service: 2
Hilda Kroll
A relatively quiet spot away from the crowded food court to enjoy a Mocha Frappuccino before heading home.
Atmosphere: 4
Food: 4
Service: 4
lina maria godoy Prieto
My order was wrong the person who did my coffee was very rude with me. Terrible
The manager and/or supervisor needs to take classes on customer service. She is horrible!!!! Also if you don’t have an item, tell the customer before charging them!!
Service: 1
nourثةى7ب Tel
the worst customer service she yelled because the kids sit on the chair at the end of the day , we said sorry she said they are stupid kids ,i will not take your order , please the manager should talk with her she is not acting at all with dignity or with respect
cherche mikas
Woman working there should be fire .
Ryder Nicole
girls working are nasty & disrespectful girl refused to make my hot drink iced when i ordered it iced and it came hot, said to turn around and look at the line and told me i got it how i ordered it also gave me my drink with dairy milk when i ordered oat
Living the life of lele Vibing
Please don’t not I repeat don’t go to this Starbucks they are disrespectful to people and especially destiny she very disrespectful and don’t know how to talk to people this place should be closed down
The barista behind the counter should make it less obvious that he hates his job
Rude manager with a nasty attitude
Atmosphere: 1
Food: 1
Service: 1
Manager at Macys Starbucks there has the worst customer service friendly. It’s bad because I work in the mall and have to now go to the other one at the food court. My other co worked experience the same attitude. She don’t know how to talk to people and shouldn’t be in customer service ever
Waiting time 20-25 min
Atmosphere: 1
Food: 1
Service: 1
They don’t play attention to the order, I order oat milk all days all the time and always do wrong coffee, the service is very bad
Atmosphere: 1
Food: 1
Service: 1
This store’s closing time is 8pm. Me and my family, including an infant, came in at 7:30 and got our orders at 07:35pm. Within less than 3 minutes, we got booted out by the female staff, 17 minutes prior to its closing time! We would have let the tasteless mocha and capuccino that tastes like water pass and the dirty facility, but the rudeness of the female staff pushed us to our limit. This store is not even deserving of a 1 star! Subpar quality and subpar service!!
Atmosphere: 1
Food: 1
Service: 1
My order was wrong the person who did my coffee was very rude with me. Terrible service
Atmosphere: 1
Food: 1
Service: 1
Wrong order, inexperienced baristas. They gave me a grande although I paid for a Venti. On top of that whenever I come there the Impossible sandwich is supposedly out of stock? They repeatedly get my order wrong put dairy milk instead of oat , give me the wrong size drink not follow instructions but still charge me full price. I won’t go to this location again.
Vegetarian options: Impossible sandwich (no cheese) dairy free milk options (soy, almond, oat) although they charge extra.
Atmosphere: 2
Food: 4
Service: 2
A relatively quiet spot away from the crowded food court to enjoy a Mocha Frappuccino before heading home.
Atmosphere: 4
Food: 4
Service: 4
My order was wrong the person who did my coffee was very rude with me. Terrible
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The manager and/or supervisor needs to take classes on customer service. She is horrible!!!! Also if you don’t have an item, tell the customer before charging them!!
Service: 1
the worst customer service she yelled because the kids sit on the chair at the end of the day , we said sorry she said they are stupid kids ,i will not take your order , please the manager should talk with her she is not acting at all with dignity or with respect
Woman working there should be fire .
girls working are nasty & disrespectful girl refused to make my hot drink iced when i ordered it iced and it came hot, said to turn around and look at the line and told me i got it how i ordered it also gave me my drink with dairy milk when i ordered oat
Please don’t not I repeat don’t go to this Starbucks they are disrespectful to people and especially destiny she very disrespectful and don’t know how to talk to people this place should be closed down
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