Guy that works there is really nasty as he making my food his eating and everything coming out his mouth ! He don’t care about his customers he told me him self he don’t care !!!
Bereket Desalegn
Frustrating Experience at Subway - Mobile Order Ignored, Rude Staff
I recently had one of the most disappointing fast-food experiences at this Subway location, and I feel compelled to share what happened.
I placed a mobile order ahead of time to save time, expecting a quick pickup. When I arrived at the store, I noticed the employees were busy serving customers who had just walked in. I politely informed one of the staff members that I was there to pick up my mobile order. Instead of acknowledging it, they continued to serve new customers, completely ignoring my order.
I waited for over 40 minutes in the store, watching multiple walk-in customers get served while my order—which should have been prepared ahead of time—was nowhere in sight. When I tried to follow up, one of the employees was incredibly rude. He told me to cancel my order and even remarked, “We’re not short of customers,” as if my time and business didn’t matter.
The lack of respect for mobile orders and the dismissive attitude of the staff made this an awful experience. I’ve always appreciated the convenience of mobile ordering, but this location clearly doesn’t prioritize it—or common courtesy.
I ended up leaving without my food, frustrated and disappointed. If you’re considering placing a mobile order here, think twice. The staff seems indifferent, and you might end up wasting your time.
I hope Subway addresses this issue, because no customer should be treated this way.
Service: 1
Saleem Khan
I visited the restaurant the old aged employee attitude not good I ask the key for the restroom he said is only for customer his assumption was wrong I was waiting in the line to order the food and since I can’t hold the pee that’s why I ask him so rude guy I went to next door ragtime and used the restroom I advised all the viewers to use the restroom first to somewhere else then go and wait in the line for order Thanks
Atmosphere: 2
Food: 1
Service: 1
C S
Slow service. Hair in my sandwich and they skimp on the meat as other reviewers have pointed out. They don’t deserve your business.
Food: 1
Service: 1
E M
Very slow. Staff / owner is very slow. Don't waste your time here.
Atmosphere: 1
Food: 1
Service: 1
tahira
Rude and unprofessional workers. They charge for every little thing and told me I needed to pay 20 cents for a fork.
Atmosphere: 1
Food: 1
Service: 1
Volodya K
this place is absolutely horrible in all means: the service is very very very slow, the quality of the work is poor, the owner of this place is very rude! i don't recommend to go there.
Bailey
This place consistently takes forever, the workers are like they’re going in slow motion and literally do not care. Not like they’re ever busy as well.
Atmosphere: 2
Food: 3
Service: 2
Dana wright
Service was great . thank you
Rhonda
I purchased a sandwich and asked could my condiment be put on the side. I was told that it was an additional charge, which is absurd!!! I went to eat my sandwich and bite into hard stale bread. I am almost positive that I was give day old bread.
I've always had a good experience at this Subway, especially compared to the one on Lee Hwy near Cowboy Cafe (don't get me started on that one). This one, they always get the orders and billing right, and they are fast, even when there's a line. Plus they have the pizza!
Angie Vallejo
Good service. We arrived in person but only could use coupons with online order, so we sat down and ordered. Wasn’t busy on Saturday 6/23 about 5 pm. Loved that this place had good hours and next to the Hilton Garden Inn a block away.
Guy that works there is really nasty as he making my food his eating and everything coming out his mouth ! He don’t care about his customers he told me him self he don’t care !!!
Frustrating Experience at Subway - Mobile Order Ignored, Rude Staff
I recently had one of the most disappointing fast-food experiences at this Subway location, and I feel compelled to share what happened.
I placed a mobile order ahead of time to save time, expecting a quick pickup. When I arrived at the store, I noticed the employees were busy serving customers who had just walked in. I politely informed one of the staff members that I was there to pick up my mobile order. Instead of acknowledging it, they continued to serve new customers, completely ignoring my order.
I waited for over 40 minutes in the store, watching multiple walk-in customers get served while my order—which should have been prepared ahead of time—was nowhere in sight. When I tried to follow up, one of the employees was incredibly rude. He told me to cancel my order and even remarked, “We’re not short of customers,” as if my time and business didn’t matter.
The lack of respect for mobile orders and the dismissive attitude of the staff made this an awful experience. I’ve always appreciated the convenience of mobile ordering, but this location clearly doesn’t prioritize it—or common courtesy.
I ended up leaving without my food, frustrated and disappointed. If you’re considering placing a mobile order here, think twice. The staff seems indifferent, and you might end up wasting your time.
I hope Subway addresses this issue, because no customer should be treated this way.
Service: 1
I visited the restaurant the old aged employee attitude not good I ask the key for the restroom he said is only for customer his assumption was wrong I was waiting in the line to order the food and since I can’t hold the pee that’s why I ask him so rude guy I went to next door ragtime and used the restroom
I advised all the viewers to use the restroom first to somewhere else then go and wait in the line for order
Thanks
Atmosphere: 2
Food: 1
Service: 1
Slow service. Hair in my sandwich and they skimp on the meat as other reviewers have pointed out. They don’t deserve your business.
Food: 1
Service: 1
Very slow. Staff / owner is very slow. Don't waste your time here.
Atmosphere: 1
Food: 1
Service: 1
Rude and unprofessional workers. They charge for every little thing and told me I needed to pay 20 cents for a fork.
Atmosphere: 1
Food: 1
Service: 1
this place is absolutely horrible in all means: the service is very very very slow, the quality of the work is poor, the owner of this place is very rude! i don't recommend to go there.
This place consistently takes forever, the workers are like they’re going in slow motion and literally do not care. Not like they’re ever busy as well.
Atmosphere: 2
Food: 3
Service: 2
Service was great
. thank you
I purchased a sandwich and asked could my condiment be put on the side. I was told that it was an additional charge, which is absurd!!! I went to eat my sandwich and bite into hard stale bread. I am almost positive that I was give day old bread.
Restaurantji Recommends
I've always had a good experience at this Subway, especially compared to the one on Lee Hwy near Cowboy Cafe (don't get me started on that one).
This one, they always get the orders and billing right, and they are fast, even when there's a line. Plus they have the pizza!
Good service. We arrived in person but only could use coupons with online order, so we sat down and ordered. Wasn’t busy on Saturday 6/23 about 5 pm. Loved that this place had good hours and next to the Hilton Garden Inn a block away.
Food: 4
Service: 4
Soda machine always broken, out of ice or syrup.
Atmosphere: 2
Food: 4
Service: 1
Soda machine always broken, out of ice or syrup.
Atmosphere: 2
Food: 4
Service: 1
tasty as ever, thanks a lot!
Atmosphere: 4
Food: 4
Service: 4
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