Expensive Hotel food. Buffet is what it is and it was ok. The rest of my party ordered avocado toast and seemed pretty happy with it. Good service and the coffee was decent as well.
Atmosphere: 4
Food: 3
Service: 4
Roland Kulig
Not a bad place in a hotel.
Atmosphere: 3
Food: 4
Service: 4
Ronan O'leary
When I looked the price was $14 per person for buffet breakfast. When we show up we’re told it’s $22 per person for buffet and $12 if we just wanted toast/bagel/cereal. Don’t waste your time
Atmosphere: 1
Food: 1
Service: 1
Mona Jam
They do not have all the things they listed on their website and room service is so rude.
Scott Lentz
Don't waste your time. Its a Holiday Inn express breakfast for $32. Oh and the menu online showed $14 for breakfast buffett, got the bill and it was $32 each. They would not change it even when I showed the image from my phone.
Robert Hargus
food is great and service is prompt and friendly.
Molly Schaefer
Muluken is the best!!
Liepa Boberiene
Creamer for coffee was spoiled and solid. Many buffet items were out. They weren’t taking orders, only buffet, which was way overpriced.
Pierre Keupp
Restaurant Service is not that good, air conditioning in my room was not working.
Just not what you would expect at a crown plaza hotel.
Ra'Nise Stith
Get a new night manager because Willie is terrible. I got stuck in the garage around 12:30am this morning because the parking machine wouldn't read my QR code for a Spot Hero reservation (I was booked until 2am on 3/14. I was blocking traffic so I called the front desk for help. I asked if someone could come confirm that I paid for parking and raise the barrier but he refused to help, speaking over me and insisting that I call Spot Hero for assistance (spot hero customer service was closed and I'm not sure how they were supposed to help me exit the garage?!). A guest at the hotel who was trying to leave got tired of waiting behind me and used her ticket to let me out. I went to the front desk to get the name of the person on the intercom - it was the night manager Willie. I asked for the GM's name and email. He told me the GM's name is Mohammed and asked what the issue was in reference too. I told him it was about him not trying to assist with the garage issue. Then he wanted to talk/explain but I advised him a discussion wasn't necessary - I just wanted the GM's contact info. He got upset that I didn't want to listen to him and refused to give me the GM's email - told me to call in the morning since I "didn't want to talk like adults". I asked for the info or a business card again and he threatened to have security escort me out. Security looked just as confused as I was, especially since all I asked for was the GM's email. If your managers or the company are unable or unwilling to help Spot Hero customers who are STUCK in your garage, don't contract with them!! And I very well could have been a guest of the hotel - Willie never even asked. He's definitely on a power trip and it's bad for business. Was he just going to let me sit at the parking exit forever?! completely ridiculous. somebody needs to look into this
I was traveling for work and got the breakfast buffet. I was meeting a co-worker and the buffet opened at 0630 and apparently when I showed up at 7:30am the place was PACKED and people were leaving. The place had 2 staff, one leisurely cleaning off tables, eventually. I bussed my own and after about 10 minutes got silverware and another 10 got some water and coffee. They had vegan hot oatmeal, whole apples, some cut up melon, and I asked and the potato slices were cooked in oil not butter so I was good to go for $14.
Expensive Hotel food. Buffet is what it is and it was ok. The rest of my party ordered avocado toast and seemed pretty happy with it. Good service and the coffee was decent as well.
Atmosphere: 4
Food: 3
Service: 4
Not a bad place in a hotel.
Atmosphere: 3
Food: 4
Service: 4
When I looked the price was $14 per person for buffet breakfast. When we show up we’re told it’s $22 per person for buffet and $12 if we just wanted toast/bagel/cereal. Don’t waste your time
Atmosphere: 1
Food: 1
Service: 1
They do not have all the things they listed on their website and room service is so rude.
Don't waste your time. Its a Holiday Inn express breakfast for $32. Oh and the menu online showed $14 for breakfast buffett, got the bill and it was $32 each. They would not change it even when I showed the image from my phone.
food is great and service is prompt and friendly.
Muluken is the best!!
Creamer for coffee was spoiled and solid. Many buffet items were out. They weren’t taking orders, only buffet, which was way overpriced.
Restaurant Service is not that good, air conditioning in my room was not working. Just not what you would expect at a crown plaza hotel.
Get a new night manager because Willie is terrible. I got stuck in the garage around 12:30am this morning because the parking machine wouldn't read my QR code for a Spot Hero reservation (I was booked until 2am on 3/14. I was blocking traffic so I called the front desk for help. I asked if someone could come confirm that I paid for parking and raise the barrier but he refused to help, speaking over me and insisting that I call Spot Hero for assistance (spot hero customer service was closed and I'm not sure how they were supposed to help me exit the garage?!). A guest at the hotel who was trying to leave got tired of waiting behind me and used her ticket to let me out. I went to the front desk to get the name of the person on the intercom - it was the night manager Willie. I asked for the GM's name and email. He told me the GM's name is Mohammed and asked what the issue was in reference too. I told him it was about him not trying to assist with the garage issue. Then he wanted to talk/explain but I advised him a discussion wasn't necessary - I just wanted the GM's contact info. He got upset that I didn't want to listen to him and refused to give me the GM's email - told me to call in the morning since I "didn't want to talk like adults". I asked for the info or a business card again and he threatened to have security escort me out. Security looked just as confused as I was, especially since all I asked for was the GM's email. If your managers or the company are unable or unwilling to help Spot Hero customers who are STUCK in your garage, don't contract with them!! And I very well could have been a guest of the hotel - Willie never even asked. He's definitely on a power trip and it's bad for business. Was he just going to let me sit at the parking exit forever?! completely ridiculous. somebody needs to look into this
Restaurantji Recommends
Very nice hotel to stay at
Temporarily closed related to COVID.
Temporarily closed related to COVID.
Fair vegan breakfast available
I was traveling for work and got the breakfast buffet. I was meeting a co-worker and the buffet opened at 0630 and apparently when I showed up at 7:30am the place was PACKED and people were leaving. The place had 2 staff, one leisurely cleaning off tables, eventually. I bussed my own and after about 10 minutes got silverware and another 10 got some water and coffee. They had vegan hot oatmeal, whole apples, some cut up melon, and I asked and the potato slices were cooked in oil not butter so I was good to go for $14.
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