Pho Factory

I always order spicy beef noodle soup after workout delicious😋

Atmosphere: 5

Food: 5

Service: 5

I was very disappointed with my visit to the Pho Factory in Ashburn . They sold me a special Banh Hoi $25.96 , but there was nothing special about it . It only contained a few slices of burnt, dry grilled meat, some banh hoi noodle and a little vegtables . The sign said there was a 5% discount for cash payments , but they didn’t apply the discount .The service was terrible , i hope they improve if they want to stay in business for the long term , thankyou

Atmosphere: 1

Food: 1

Service: 1

New to the area. We were driving around and found this place. Walked in without looking up the website or reviews. Best decision! The broth for pho and bun bo hue were great!!! Would definitely come back!

Atmosphere: 5

Food: 5

Service: 5

Nice place with good food and service.

Atmosphere: 4

Food: 4

Service: 4

I visited Pho Factory based on a recommendation and ordered their small Pho Thai Nam, which included steak/beef flank steak in the pho as the protein option. To be honest, I didn't enjoy it all that much, and only had a bit of the pho noodles and pho broth with some of the sauces they had on the table and some of the Thai basil leaves and bean sprouts which was brought to mix in the pho. Maybe the option I selected wasn't the best choice, as I didn't enjoy the taste of the beef itself and the broth wasn't very flavourful either. Service was okay and the atmosphere of the restaurant wasn't anything special, but it was clean and the restaurant is located in a fairly good shopping plaza. Thank you

Atmosphere: 3

Food: 3

Service: 4

I ordered here last week. I got sick. I also had takeout for lunch. So I didn’t place any blame on this establishment. I ordered tonight 8/29/2025. 3 orders. 1 steak. 1 chicken. 1 brisket. All vegetables come in a plastic clear bag. The vegetables had a big in them. It was alive. Large. Not easily missed. All food thrown out. I understand bugs and vegetables are a thing. I clean my fruit and vegetables at home with a light rinse and then soak in baking soda and filtered water for a few mins and then rinse. No bugs remain. I don’t expect restaurants to do this. But I do expect a rinse at least.

How is the meat treated? Noodles? How does the kitchen look? Idk but if you get bugs in your vegetables they aren’t washed at all. Gross.

I have been ordering from here since 2023. The broth has the best flavor (subjective) from Leesburg to Ashburn. Noodles are traditional American style in pho noodles. Pho is good but won’t be coming back ever again.

The main person at the counter is nice.

Atmosphere: 2

Food: 1

Service: 4

Delicious

Atmosphere: 5

Food: 5

Service: 5

Always a pleasure eating here, excellent food and friendly service. Recommend the Pho Ga and Spring Rolls.

Atmosphere: 5

Food: 5

Service: 5

I highly recommend this place for the best Vietnamese Pho in Loudoun County.

Atmosphere: 5

Food: 5

Service: 5

Sup is ok service is terrible and they include the 18% tip we bad service and if you pay we credit card the charge you 14 % to pay we the credit card so don’t go to this restaurant i will not going back ever

Atmosphere: 1

Food: 2

Service: 1

Been craving Pho and went to do my taxes; saw this place a couple doors down and walked in.
BEST Pho I’ve had in years! I will be back for sure!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pho

This is one of the more authentic pho places in Ashburn. Think fast food but relatively healthy. You're not here for the scenery, you're here to enjoy the food.

Food: 5

Wow. What kind of Pho place is this? Place is freezing, with no heat. The lady then almost dropped a hot bowl of Pho on my boyfriend. The hot water from the Pho landed on my boyfriends shoe. The server is hard to find. She is never around. Skip this place.

Atmosphere: 1

Food: 1

Service: 1

They close early so their hours are incorrect.

Be careful about the receipt. Even one people, the same lady ( who always at the counter) , she always charged tips every times without telling you. She has never served the water 🙄🙄 or asked anything. That's so ridiculous. I think she is the owner like the other comments said.

Atmosphere: 3

Food: 5

Service: 1