Best delicious pizza pan veggie taste just like the 1990’s will be back!
Atmosphere: 5
Food: 5
Service: 5
Aaron archuleta
Called to let them know they didnt include one of my 2 Flatzz, (The chicken bacon ranch) to my order even after the delivery driver told the cashier that there was suppose to be 2. The call either dropped or they hung up. Either way the dough was chewy and not cut through properly on the one I did receive. The wings were amazing though!
Food: 3
Service: 1
Mani Saini
Probably the worst service ever. I walk in and it took the lady 10 minutes just to come to the front. This has now happened twice in a span of 3 weeks. There is literally no acknowledgment that I’m here.
Service: 1
Christina Loving
I ordered 4 hours in advance. I ordered for the pizzas to be ready at a specific time. I arrive on time and they're just putting it in the oven. The lady was talking so fast, I had to ask her to slow down and speak slowly. Otherwise, this pizza hut has been great
Atmosphere: 1
Food: 3
Service: 1
JeanAnne Roberts
Jill always welcomes me with a smile. The pan pizza tastes just like from the 1980’s . Classic 🌹
Atmosphere: 5
Food: 5
Service: 5
Jerome Martinez
I ordered Pizza Hut from this location via their app and used a 25% coupon that the app offered me. I was happy to get a deal! Anyway, I placed the order and I waited for my pizza. 30 minutes go by and the store calls me. They tell me I have a balance due of $11 and they’re not going to release my order until I paid. I tell them that doesn’t make sense since the app wouldn’t have allowed me to place an order with a balance due. She was extremely rude and condescending. Her attitude acted like I intentionally shorted them $11. The funny thing is that’s how much the coupon was. It’s not like I can choose how much I’m paying the app…the app charges what is due. She told me she didn’t know why there was a balance, but she couldn’t let my pizza go without being paid. The amount that she told me was $41 but my bank definitely got charged $50 so that doesn’t add up either. She told me to send a screenshot of my bank statement and that’s when I lost it and demanded a refund. Now I don’t have pizza and I’m out $50…I told her I wanted a full refund of what they charged me…the $50. We shall see if there’s a disconnect with the amount they claim I was undercharged.
I cannot believe the rudeness of this person and the blame put on me when it was clearly a technical issue on their end. I have ordered from this Pizza Hut many times, but this issue caused me to look at another company for tonight’s delivery.
Service: 1
Austin Cunningham
My Go-to Pizza Hut in the area!
Jason Roberts
Terrible customer service and rude people. NEVER GO THERE....You have been warned!!!! To many other choices with better customer servicer
Sogi Banihashemi
I recently ordered from this pizza place online, and unfortunately, my order was incomplete. When I called to report this, a woman answered the phone and was extremely rude. She then hung up on me. I called back, and the person who answered claimed to be the manager, but they said there was nothing they could do about it. This store is definitely not a good place to order from, and I would not recommend it to anyone. I had guests over that night, and this mistake ruined the experience.
Naya Simone
Online ordering was showing 15 minutes for carry out pizza. Once placing the order, the time then jumped to 35 minutes. Upon arriving to the store, my order was lost and I was told it would be another 20 minutes. I cancelled and left. Incredibly disappointing service all around.
This store service doesn’t receive any star. If there was option to give -1000, I would have given that. It’s been 5 years I came to USA, I never encountered such rude poor customer service. Actually I didn’t experience this in my entire life. I don’t know how can they hire such unmannered people. They delivered to a wrong address, I never received the pizza. I called them, the lady says you can come and pick the pizza, there is nothing we can do. I said ma’am, I paid delivery service so that I don’t have to pick up. She hang up on me, without saying anything. Then after calling several times, she picked up. I asked her why she hang up on me, and i told her to talk to the dasher.. she says the dasher said it is delivered and we can’t do anything. I said there should be some solution. I paid 20 dollar. I asked her what is your name? She hang up on me again? If the authority monitors the call recording, they will also see I was not even rude to her, so why should she hang up on me two times? Omg most disrespectful person! I ordered at 9:38 and contacted them at 10:43 at night on 29/11/2024
Service: 1
Naya Owusu
Online ordering was showing 15 minutes for carry out pizza. Once placing the order, the time then jumped to 35 minutes. Upon arriving to the store, my order was lost and I was told it would be another 20 minutes. I cancelled and left. Incredibly disappointing service all around.
Shubh Bhattacharya Main
Good food! Loved the customer service
Leona Jafari
The manager is so rude and said very disrespectful things to me. I ordered $60 worth of pizza on the app and when they gave me the food it looked completely different. They wouldn’t not fix it because it’s “a waste of money” according to the manager. I’m never going back. Very disappointed.
Best delicious pizza pan veggie taste just like the 1990’s will be back!
Atmosphere: 5
Food: 5
Service: 5
Called to let them know they didnt include one of my 2 Flatzz, (The chicken bacon ranch) to my order even after the delivery driver told the cashier that there was suppose to be 2. The call either dropped or they hung up. Either way the dough was chewy and not cut through properly on the one I did receive. The wings were amazing though!
Food: 3
Service: 1
Probably the worst service ever. I walk in and it took the lady 10 minutes just to come to the front. This has now happened twice in a span of 3 weeks. There is literally no acknowledgment that I’m here.
Service: 1
I ordered 4 hours in advance. I ordered for the pizzas to be ready at a specific time. I arrive on time and they're just putting it in the oven. The lady was talking so fast, I had to ask her to slow down and speak slowly. Otherwise, this pizza hut has been great
Atmosphere: 1
Food: 3
Service: 1
Jill always welcomes me with a smile. The pan pizza tastes just like from the 1980’s . Classic 🌹
Atmosphere: 5
Food: 5
Service: 5
I ordered Pizza Hut from this location via their app and used a 25% coupon that the app offered me. I was happy to get a deal! Anyway, I placed the order and I waited for my pizza. 30 minutes go by and the store calls me. They tell me I have a balance due of $11 and they’re not going to release my order until I paid. I tell them that doesn’t make sense since the app wouldn’t have allowed me to place an order with a balance due. She was extremely rude and condescending. Her attitude acted like I intentionally shorted them $11. The funny thing is that’s how much the coupon was. It’s not like I can choose how much I’m paying the app…the app charges what is due. She told me she didn’t know why there was a balance, but she couldn’t let my pizza go without being paid. The amount that she told me was $41 but my bank definitely got charged $50 so that doesn’t add up either. She told me to send a screenshot of my bank statement and that’s when I lost it and demanded a refund. Now I don’t have pizza and I’m out $50…I told her I wanted a full refund of what they charged me…the $50. We shall see if there’s a disconnect with the amount they claim I was undercharged.
I cannot believe the rudeness of this person and the blame put on me when it was clearly a technical issue on their end. I have ordered from this Pizza Hut many times, but this issue caused me to look at another company for tonight’s delivery.
Service: 1
My Go-to Pizza Hut in the area!
Terrible customer service and rude people. NEVER GO THERE....You have been warned!!!! To many other choices with better customer servicer
I recently ordered from this pizza place online, and unfortunately, my order was incomplete. When I called to report this, a woman answered the phone and was extremely rude. She then hung up on me. I called back, and the person who answered claimed to be the manager, but they said there was nothing they could do about it. This store is definitely not a good place to order from, and I would not recommend it to anyone. I had guests over that night, and this mistake ruined the experience.
Online ordering was showing 15 minutes for carry out pizza. Once placing the order, the time then jumped to 35 minutes. Upon arriving to the store, my order was lost and I was told it would be another 20 minutes. I cancelled and left. Incredibly disappointing service all around.
Service: 1
Restaurantji Recommends
This store service doesn’t receive any star. If there was option to give -1000, I would have given that. It’s been 5 years I came to USA, I never encountered such rude poor customer service. Actually I didn’t experience this in my entire life. I don’t know how can they hire such unmannered people. They delivered to a wrong address, I never received the pizza. I called them, the lady says you can come and pick the pizza, there is nothing we can do. I said ma’am, I paid delivery service so that I don’t have to pick up. She hang up on me, without saying anything. Then after calling several times, she picked up. I asked her why she hang up on me, and i told her to talk to the dasher.. she says the dasher said it is delivered and we can’t do anything. I said there should be some solution. I paid 20 dollar. I asked her what is your name? She hang up on me again? If the authority monitors the call recording, they will also see I was not even rude to her, so why should she hang up on me two times? Omg most disrespectful person! I ordered at 9:38 and contacted them at 10:43 at night on 29/11/2024
Service: 1
Online ordering was showing 15 minutes for carry out pizza. Once placing the order, the time then jumped to 35 minutes. Upon arriving to the store, my order was lost and I was told it would be another 20 minutes. I cancelled and left. Incredibly disappointing service all around.
Good food! Loved the customer service
The manager is so rude and said very disrespectful things to me. I ordered $60 worth of pizza on the app and when they gave me the food it looked completely different. They wouldn’t not fix it because it’s “a waste of money” according to the manager. I’m never going back. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
It was perfect
Atmosphere: 5
Food: 5
Service: 5
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