i love subway and this is the closest one to my house but never ever want to go to this one and i feel like i have to go out of my way to visit another store. the staff is ALWAYS rude i’ve truly never seen them smile or be friendly once! i feel like i’m inconveniencing them every. time. i come in. i do believe in tipping at subways bc they are preparing my food but i don’t feel the need to tip at this one because of how they are and it’s so disappointing
Atmosphere: 1
Food: 5
Service: 1
TheFatestPat
It's so nice and clean in here. Nice and quiet too. Sometimes you need a sandwich. That's all you need, just a sandwich. Give us more discounts. I want coupons on the door so I can freeload all I want. Do they make pizza? Do people go to subway and get a pizza? I find that kind of weird?
Atmosphere: 5
Food: 5
Service: 5
Crystal Higginbotham
I just ordered a Philly Cheese, the employee put the wrong sauce and removed it with her fingers thinking I would still eat it. I asked to remake the sub and then she barely put any meat on it. 0/10. I will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Sanjib Das
Owner doesn’t maintain quality of the food. Expired pizza was given to me and made me sick. Tasted like vomit.
Atmosphere: 1
Food: 1
Service: 1
yarra Swetha
One of the worst sub I ever had, the quality of the sub is very poor and chicken filling is insane. I visited many places but I always ate the best once. I wish the management reviews and make sure they have well trained and reliable people for preparing sub.
Food: 2
Service: 1
Alexis Pons
Decided against my better judgement to get Subway for lunch. Had to try 3 different times, 3 different ways (website on phone, website on computer, downloading app) to get the order to go through. Shouldn't have to download the app just to place an order. Finally, after 30 minutes get my order to go through and head to the store as it's supposed to be ready at 11:30. Get to the store shortly after 11:30 and it's not ready. They ask if I've placed an order, so I show them my order screen where it says the order has been received just to be told that they have no order. I am then told to wait until they help everyone in line which took about ten minutes. Once they're through with the line I'm told they have no order in the system so there must be an issue with my payment, I check my bank and the payment has been taken out of my account. I show the cashier and she said, "Oh well, there's nothing we can do". I don't understand why I was told to wait 10 minutes just to be told there was nothing that could be done, that was information that could've allowed me to leave in time to get food before my break was over. So, I wasted my whole hour lunch break placing my order and waiting at the restaurant just to be told oh well and to contact my bank for a refund. How is this acceptable? Why is there no customer service line to get in touch with Subway when issues such as this arise??! Subway has become a bottom of the barrel establishment that screws over their customers any chance they get, and this is extremely frustrating. I wish I could say this is the first time this has taken place but unfortunately it is not. Guess it's time to leave Subway in the past like many other patrons over the years. Thanks for wasting my time for the last time. Edit- And now the website won't work enough to submit a customer service feedback form, the dissatisfaction with Subway is unreal today.
Warren Curtis
Worst subway ever, make sure to check your receipt because they love over charging at this location. Also, why would you ever eat there, it’s $50+ dollars for a family of 3?
Kelly Lee
It was nice and quick easy pick up. But even requesting extra lettuce my sandwich had barely any lettuce in it.
Josh S
The staff at this subway treat you with cold indifference as they mess up the simplest of written instructions.3 times they have forgotten items in a small mobile order and then have the nerve to have an attitude about their easily correctable mistakes.One time, I kid you not, my sandwich looked like it got punched before going in the bag.They are either stoned or incapable of reading comprehension and the customer service is atrocious.
Atmosphere: 1
Food: 3
Service: 1
ash
i’ve been going to this subway since i was a kid, i love it. I usually always get the italian bmt but today i tried the chicken bacon ranch sub on cheesy bread- it was delicious. Their cookies are always fresh and so yummy. Whenever i come in the same woman always helps and she’s nice but keeps conversation minimal , which i don’t mind. The service is always very quick and easy and i always use the app for points which is how i got the cookie today! Overall i’ve been coming here for a while and will continue to because the food is delicious and i always get great portions.
I recently dined at the Subway in Ashburn and had a fantastic experience. The food was incredibly fresh, which immediately caught my attention. The staff members were exceptionally friendly and polite, creating a welcoming atmosphere. The overall environment of the restaurant was truly delightful, adding to the positive dining experience.I opted for a sandwich and was impressed by the well-mannered service I received. The staff took the time to inquire about my preferences and made sure to accommodate them. Notably, there were two attentive Asian ladies who stood out for their exceptional customer service. I was pleased to observe their attention to detail, as they changed the gloves for each customer, ensuring a hygienic dining experience.As for the sandwich itself, it was a true highlight. The ingredients were undoubtedly fresh, contributing to the overall deliciousness of the meal. The sandwich was expertly crafted, reflecting the care and skill put into its preparation.Without a doubt, I wholeheartedly recommend this Subway branch in Ashburn. The combination of delectable food and exceptional service makes it a standout choice. If you're looking for the best and top-notch service, this Subway is definitely worth a visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
James Derek
These pictures are worth a thousand words! A wish sandwich is what I got and if you don’t know what that is then I will tell you! It’s a sandwich that I wish had some meat on it! Subway should be ashamed of themselves….. the employee should reevaluate their life choices and use common sense…
Atmosphere: 1
Food: 1
Service: 1
Hasnat Mahmud
I recently dined at the Subway in Ashburn and had a fantastic experience. The food was incredibly fresh, which immediately caught my attention. The staff members were exceptionally friendly and polite, creating a welcoming atmosphere. The overall environment of the restaurant was truly delightful, adding to the positive dining experience.I opted for a sandwich and was impressed by the well-mannered service I received. The staff took the time to inquire about my preferences and made sure to accommodate them. Notably, there were two attentive Asian ladies who stood out for their exceptional customer service. I was pleased to observe their attention to detail, as they changed the gloves for each customer, ensuring a hygienic dining experience.As for the sandwich itself, it was a true highlight. The ingredients were undoubtedly fresh, contributing to the overall deliciousness of the meal. The sandwich was expertly crafted, reflecting the care and skill put into its preparation.Without a doubt, I wholeheartedly recommend this Subway branch in Ashburn. The combination of delectable food and exceptional service makes it a standout choice. If you're looking for the best and top-notch service, this Subway is definitely worth a visit.
i love subway and this is the closest one to my house but never ever want to go to this one and i feel like i have to go out of my way to visit another store. the staff is ALWAYS rude i’ve truly never seen them smile or be friendly once! i feel like i’m inconveniencing them every. time. i come in. i do believe in tipping at subways bc they are preparing my food but i don’t feel the need to tip at this one because of how they are and it’s so disappointing
Atmosphere: 1
Food: 5
Service: 1
It's so nice and clean in here. Nice and quiet too. Sometimes you need a sandwich. That's all you need, just a sandwich. Give us more discounts. I want coupons on the door so I can freeload all I want. Do they make pizza? Do people go to subway and get a pizza? I find that kind of weird?
Atmosphere: 5
Food: 5
Service: 5
I just ordered a Philly Cheese, the employee put the wrong sauce and removed it with her fingers thinking I would still eat it. I asked to remake the sub and then she barely put any meat on it. 0/10. I will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Owner doesn’t maintain quality of the food. Expired pizza was given to me and made me sick. Tasted like vomit.
Atmosphere: 1
Food: 1
Service: 1
One of the worst sub I ever had, the quality of the sub is very poor and chicken filling is insane. I visited many places but I always ate the best once. I wish the management reviews and make sure they have well trained and reliable people for preparing sub.
Food: 2
Service: 1
Decided against my better judgement to get Subway for lunch. Had to try 3 different times, 3 different ways (website on phone, website on computer, downloading app) to get the order to go through. Shouldn't have to download the app just to place an order. Finally, after 30 minutes get my order to go through and head to the store as it's supposed to be ready at 11:30. Get to the store shortly after 11:30 and it's not ready. They ask if I've placed an order, so I show them my order screen where it says the order has been received just to be told that they have no order. I am then told to wait until they help everyone in line which took about ten minutes. Once they're through with the line I'm told they have no order in the system so there must be an issue with my payment, I check my bank and the payment has been taken out of my account. I show the cashier and she said, "Oh well, there's nothing we can do". I don't understand why I was told to wait 10 minutes just to be told there was nothing that could be done, that was information that could've allowed me to leave in time to get food before my break was over. So, I wasted my whole hour lunch break placing my order and waiting at the restaurant just to be told oh well and to contact my bank for a refund. How is this acceptable? Why is there no customer service line to get in touch with Subway when issues such as this arise??! Subway has become a bottom of the barrel establishment that screws over their customers any chance they get, and this is extremely frustrating. I wish I could say this is the first time this has taken place but unfortunately it is not. Guess it's time to leave Subway in the past like many other patrons over the years. Thanks for wasting my time for the last time. Edit- And now the website won't work enough to submit a customer service feedback form, the dissatisfaction with Subway is unreal today.
Worst subway ever, make sure to check your receipt because they love over charging at this location. Also, why would you ever eat there, it’s $50+ dollars for a family of 3?
It was nice and quick easy pick up. But even requesting extra lettuce my sandwich had barely any lettuce in it.
The staff at this subway treat you with cold indifference as they mess up the simplest of written instructions.3 times they have forgotten items in a small mobile order and then have the nerve to have an attitude about their easily correctable mistakes.One time, I kid you not, my sandwich looked like it got punched before going in the bag.They are either stoned or incapable of reading comprehension and the customer service is atrocious.
Atmosphere: 1
Food: 3
Service: 1
i’ve been going to this subway since i was a kid, i love it. I usually always get the italian bmt but today i tried the chicken bacon ranch sub on cheesy bread- it was delicious. Their cookies are always fresh and so yummy. Whenever i come in the same woman always helps and she’s nice but keeps conversation minimal , which i don’t mind. The service is always very quick and easy and i always use the app for points which is how i got the cookie today! Overall i’ve been coming here for a while and will continue to because the food is delicious and i always get great portions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
Restaurantji Recommends
Good food clean store?
Atmosphere: 5
Food: 5
Service: 5
Good food and good
Atmosphere: 5
Food: 5
Service: 5
I recently dined at the Subway in Ashburn and had a fantastic experience. The food was incredibly fresh, which immediately caught my attention. The staff members were exceptionally friendly and polite, creating a welcoming atmosphere. The overall environment of the restaurant was truly delightful, adding to the positive dining experience.I opted for a sandwich and was impressed by the well-mannered service I received. The staff took the time to inquire about my preferences and made sure to accommodate them. Notably, there were two attentive Asian ladies who stood out for their exceptional customer service. I was pleased to observe their attention to detail, as they changed the gloves for each customer, ensuring a hygienic dining experience.As for the sandwich itself, it was a true highlight. The ingredients were undoubtedly fresh, contributing to the overall deliciousness of the meal. The sandwich was expertly crafted, reflecting the care and skill put into its preparation.Without a doubt, I wholeheartedly recommend this Subway branch in Ashburn. The combination of delectable food and exceptional service makes it a standout choice. If you're looking for the best and top-notch service, this Subway is definitely worth a visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
These pictures are worth a thousand words! A wish sandwich is what I got and if you don’t know what that is then I will tell you! It’s a sandwich that I wish had some meat on it! Subway should be ashamed of themselves….. the employee should reevaluate their life choices and use common sense…
Atmosphere: 1
Food: 1
Service: 1
I recently dined at the Subway in Ashburn and had a fantastic experience. The food was incredibly fresh, which immediately caught my attention. The staff members were exceptionally friendly and polite, creating a welcoming atmosphere. The overall environment of the restaurant was truly delightful, adding to the positive dining experience.I opted for a sandwich and was impressed by the well-mannered service I received. The staff took the time to inquire about my preferences and made sure to accommodate them. Notably, there were two attentive Asian ladies who stood out for their exceptional customer service. I was pleased to observe their attention to detail, as they changed the gloves for each customer, ensuring a hygienic dining experience.As for the sandwich itself, it was a true highlight. The ingredients were undoubtedly fresh, contributing to the overall deliciousness of the meal. The sandwich was expertly crafted, reflecting the care and skill put into its preparation.Without a doubt, I wholeheartedly recommend this Subway branch in Ashburn. The combination of delectable food and exceptional service makes it a standout choice. If you're looking for the best and top-notch service, this Subway is definitely worth a visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
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