It was nice and quick easy pick up. But even requesting extra lettuce my sandwich had barely any lettuce in it.
Josh S
The staff at this subway treat you with cold indifference as they mess up the simplest of written instructions.3 times they have forgotten items in a small mobile order and then have the nerve to have an attitude about their easily correctable mistakes.One time, I kid you not, my sandwich looked like it got punched before going in the bag.They are either stoned or incapable of reading comprehension and the customer service is atrocious.
Atmosphere: 1
Food: 3
Service: 1
ash
i’ve been going to this subway since i was a kid, i love it. I usually always get the italian bmt but today i tried the chicken bacon ranch sub on cheesy bread- it was delicious. Their cookies are always fresh and so yummy. Whenever i come in the same woman always helps and she’s nice but keeps conversation minimal , which i don’t mind. The service is always very quick and easy and i always use the app for points which is how i got the cookie today! Overall i’ve been coming here for a while and will continue to because the food is delicious and i always get great portions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
Bhusal Nabraj
Good food clean store?
Atmosphere: 5
Food: 5
Service: 5
Devi Pandey
Good food and good
Atmosphere: 5
Food: 5
Service: 5
TheBlackEyes (Gamer)
I recently dined at the Subway in Ashburn and had a fantastic experience. The food was incredibly fresh, which immediately caught my attention. The staff members were exceptionally friendly and polite, creating a welcoming atmosphere. The overall environment of the restaurant was truly delightful, adding to the positive dining experience.I opted for a sandwich and was impressed by the well-mannered service I received. The staff took the time to inquire about my preferences and made sure to accommodate them. Notably, there were two attentive Asian ladies who stood out for their exceptional customer service. I was pleased to observe their attention to detail, as they changed the gloves for each customer, ensuring a hygienic dining experience.As for the sandwich itself, it was a true highlight. The ingredients were undoubtedly fresh, contributing to the overall deliciousness of the meal. The sandwich was expertly crafted, reflecting the care and skill put into its preparation.Without a doubt, I wholeheartedly recommend this Subway branch in Ashburn. The combination of delectable food and exceptional service makes it a standout choice. If you're looking for the best and top-notch service, this Subway is definitely worth a visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
Hasnat Mahmud
I recently dined at the Subway in Ashburn and had a fantastic experience. The food was incredibly fresh, which immediately caught my attention. The staff members were exceptionally friendly and polite, creating a welcoming atmosphere. The overall environment of the restaurant was truly delightful, adding to the positive dining experience.I opted for a sandwich and was impressed by the well-mannered service I received. The staff took the time to inquire about my preferences and made sure to accommodate them. Notably, there were two attentive Asian ladies who stood out for their exceptional customer service. I was pleased to observe their attention to detail, as they changed the gloves for each customer, ensuring a hygienic dining experience.As for the sandwich itself, it was a true highlight. The ingredients were undoubtedly fresh, contributing to the overall deliciousness of the meal. The sandwich was expertly crafted, reflecting the care and skill put into its preparation.Without a doubt, I wholeheartedly recommend this Subway branch in Ashburn. The combination of delectable food and exceptional service makes it a standout choice. If you're looking for the best and top-notch service, this Subway is definitely worth a visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
Thomas Pino
Although the manager made my sandwich...the little Indian girl was very rude to the customer she was serving....then when I paid for my sandwich she shoved it to me like a try biiiiyatch!!!!!!
Atmosphere: 1
Food: 3
Service: 3
Charlie Holden
I recently visited the Subway, and I had a disappointing experience with the staff. As soon as I entered, I was greeted with indifference. The staff seemed disinterested in assisting customers and were chatting amongst themselves, making me feel like I was an inconvenience.When I finally got their attention and started to customize my sandwich, the employee seemed irritated and impatient with my choices. They made snide remarks about my selection of toppings, which left me feeling uncomfortable and embarrassed.To make matters worse, when it was time to pay, the cashier mishandled my payment, causing a delay and not even offering an apology for the inconvenience.The lack of professionalism and basic courtesy from the staff was evident throughout my visit. It's disheartening to see such a lack of customer service in a popular chain like Subway. I will think twice before returning to this location and hope that management takes the necessary steps to improve their staff's attitude and service quality.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Joe M
This place skimps out on ingredients. It seems some employees try to save a couple of nickles for the owner and don't follow Subway corporate recipes, sad. They short you on slices if you use a coupon. I no longer buy there at all. Some employees are rude. I do not believe for a second that the high reviews are from customers. Example, Pooja Kunwar has given two 5 star reviews in the last week for this place, another one 3 months ago.
6:30pm Thursday 07/27/23. This location is close to me so I wish the customer service was better. I got a sub with double cheese and the girl only put 5 pieces of cheese on it. When I asked her if that was double cheese she said yes. I didn't say anything and let her toast it. When my sandwich got out of the toaster another employee walks out the bathroom with no gloves holding a spray cleaner and comes straight to my sandwich without washing his hands. I asked him if he was gonna wash his hands he said I already did. Worst service from subway I've ever been to.
Samuel H.
I went today and the employee was sick and lied about adding bacon but still charged me for it.
Tashina
By far the WORST subway I’ve been to! Came to this location on my lunch break, Customer service is horrible, the food is not good. I ordered a sub and a cookie, the cookie was so hard you could break teeth not even joking! I went and told them, their response was “ that’s how are cookies are, put them in the microwave” i definitely do NOT recommend!!
Atmosphere: 1
Food: 1
Service: 1
nurmehmet a.
The worst subway sandwich store ever . 43490 Yukon Dr Suite 115, Bldg B, Ashburn, VA 20147The woman gave me attitude and didn't pay attention to me because she was listening to music the whole time while serving me. After making the sandwich, she didn't properly place it on the tray. When I politely asked her to do so, she became angry at me for no reason. Then her manager came out, and I explained the situation to him. However, he said I was wrong and she was right. Furthermore, on previous occasions, I had asked them multiple times to remove the rotten spinach and tomatoes from their trays when ordering. It seems like they might be using leftover vegetables from previous days. Think twice before you go.
nurmehmet abliz
The woman gave me attitude and didn't pay attention to me because she was listening to music the whole time while serving me. After making the sandwich, she didn't properly place it on the tray. When I politely asked her to do so, she became angry at me for no reason. Then her manager came out, and I explained the situation to him. However, he said I was wrong and she was right. Furthermore, on previous occasions, I had asked them multiple times to remove the rotten spinach and tomatoes from their trays when ordering. It seems like they might be using leftover vegetables from previous days.Vegetarian options: I have asked them on multiple occasions to remove rotten tomatoes and spinach when placing my order. It seems like they might be using leftover vegetables from the previous day.
It was nice and quick easy pick up. But even requesting extra lettuce my sandwich had barely any lettuce in it.
The staff at this subway treat you with cold indifference as they mess up the simplest of written instructions.3 times they have forgotten items in a small mobile order and then have the nerve to have an attitude about their easily correctable mistakes.One time, I kid you not, my sandwich looked like it got punched before going in the bag.They are either stoned or incapable of reading comprehension and the customer service is atrocious.
Atmosphere: 1
Food: 3
Service: 1
i’ve been going to this subway since i was a kid, i love it. I usually always get the italian bmt but today i tried the chicken bacon ranch sub on cheesy bread- it was delicious. Their cookies are always fresh and so yummy. Whenever i come in the same woman always helps and she’s nice but keeps conversation minimal , which i don’t mind. The service is always very quick and easy and i always use the app for points which is how i got the cookie today! Overall i’ve been coming here for a while and will continue to because the food is delicious and i always get great portions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
Good food clean store?
Atmosphere: 5
Food: 5
Service: 5
Good food and good
Atmosphere: 5
Food: 5
Service: 5
I recently dined at the Subway in Ashburn and had a fantastic experience. The food was incredibly fresh, which immediately caught my attention. The staff members were exceptionally friendly and polite, creating a welcoming atmosphere. The overall environment of the restaurant was truly delightful, adding to the positive dining experience.I opted for a sandwich and was impressed by the well-mannered service I received. The staff took the time to inquire about my preferences and made sure to accommodate them. Notably, there were two attentive Asian ladies who stood out for their exceptional customer service. I was pleased to observe their attention to detail, as they changed the gloves for each customer, ensuring a hygienic dining experience.As for the sandwich itself, it was a true highlight. The ingredients were undoubtedly fresh, contributing to the overall deliciousness of the meal. The sandwich was expertly crafted, reflecting the care and skill put into its preparation.Without a doubt, I wholeheartedly recommend this Subway branch in Ashburn. The combination of delectable food and exceptional service makes it a standout choice. If you're looking for the best and top-notch service, this Subway is definitely worth a visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
I recently dined at the Subway in Ashburn and had a fantastic experience. The food was incredibly fresh, which immediately caught my attention. The staff members were exceptionally friendly and polite, creating a welcoming atmosphere. The overall environment of the restaurant was truly delightful, adding to the positive dining experience.I opted for a sandwich and was impressed by the well-mannered service I received. The staff took the time to inquire about my preferences and made sure to accommodate them. Notably, there were two attentive Asian ladies who stood out for their exceptional customer service. I was pleased to observe their attention to detail, as they changed the gloves for each customer, ensuring a hygienic dining experience.As for the sandwich itself, it was a true highlight. The ingredients were undoubtedly fresh, contributing to the overall deliciousness of the meal. The sandwich was expertly crafted, reflecting the care and skill put into its preparation.Without a doubt, I wholeheartedly recommend this Subway branch in Ashburn. The combination of delectable food and exceptional service makes it a standout choice. If you're looking for the best and top-notch service, this Subway is definitely worth a visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
Although the manager made my sandwich...the little Indian girl was very rude to the customer she was serving....then when I paid for my sandwich she shoved it to me like a try biiiiyatch!!!!!!
Atmosphere: 1
Food: 3
Service: 3
I recently visited the Subway, and I had a disappointing experience with the staff. As soon as I entered, I was greeted with indifference. The staff seemed disinterested in assisting customers and were chatting amongst themselves, making me feel like I was an inconvenience.When I finally got their attention and started to customize my sandwich, the employee seemed irritated and impatient with my choices. They made snide remarks about my selection of toppings, which left me feeling uncomfortable and embarrassed.To make matters worse, when it was time to pay, the cashier mishandled my payment, causing a delay and not even offering an apology for the inconvenience.The lack of professionalism and basic courtesy from the staff was evident throughout my visit. It's disheartening to see such a lack of customer service in a popular chain like Subway. I will think twice before returning to this location and hope that management takes the necessary steps to improve their staff's attitude and service quality.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
This place skimps out on ingredients. It seems some employees try to save a couple of nickles for the owner and don't follow Subway corporate recipes, sad. They short you on slices if you use a coupon. I no longer buy there at all. Some employees are rude. I do not believe for a second that the high reviews are from customers. Example, Pooja Kunwar has given two 5 star reviews in the last week for this place, another one 3 months ago.
Service: 1
Restaurantji Recommends
6:30pm Thursday 07/27/23. This location is close to me so I wish the customer service was better. I got a sub with double cheese and the girl only put 5 pieces of cheese on it. When I asked her if that was double cheese she said yes. I didn't say anything and let her toast it. When my sandwich got out of the toaster another employee walks out the bathroom with no gloves holding a spray cleaner and comes straight to my sandwich without washing his hands. I asked him if he was gonna wash his hands he said I already did. Worst service from subway I've ever been to.
I went today and the employee was sick and lied about adding bacon but still charged me for it.
By far the WORST subway I’ve been to! Came to this location on my lunch break, Customer service is horrible, the food is not good. I ordered a sub and a cookie, the cookie was so hard you could break teeth not even joking! I went and told them, their response was “ that’s how are cookies are, put them in the microwave” i definitely do NOT recommend!!
Atmosphere: 1
Food: 1
Service: 1
The worst subway sandwich store ever . 43490 Yukon Dr Suite 115, Bldg B, Ashburn, VA 20147The woman gave me attitude and didn't pay attention to me because she was listening to music the whole time while serving me. After making the sandwich, she didn't properly place it on the tray. When I politely asked her to do so, she became angry at me for no reason. Then her manager came out, and I explained the situation to him. However, he said I was wrong and she was right. Furthermore, on previous occasions, I had asked them multiple times to remove the rotten spinach and tomatoes from their trays when ordering. It seems like they might be using leftover vegetables from previous days. Think twice before you go.
The woman gave me attitude and didn't pay attention to me because she was listening to music the whole time while serving me. After making the sandwich, she didn't properly place it on the tray. When I politely asked her to do so, she became angry at me for no reason. Then her manager came out, and I explained the situation to him. However, he said I was wrong and she was right. Furthermore, on previous occasions, I had asked them multiple times to remove the rotten spinach and tomatoes from their trays when ordering. It seems like they might be using leftover vegetables from previous days.Vegetarian options: I have asked them on multiple occasions to remove rotten tomatoes and spinach when placing my order. It seems like they might be using leftover vegetables from the previous day.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich