sweetgreen
20347 Exchange St, Ashburn
(240) 293-3300
Recent Reviews
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First time there yesterday. Delic!! Staff was Fabulous!! Especially Ashley!!
Encontramos un gusano caminando tranquilamente en nuestra ensalada.
I recently ordered a meal and mistakenly ordered it for pickup. I immediately called to cancel but Sweetgreen said that 1 minute was too late to cancel because it was an ASAP order. Then I had to wait 2 hours for my reorder to be delivered although that was an ASAP order. When I complained to customer service all I kept getting was automated responses saying they understand how frustrated I must be feeling. Terrible customer service. Just salad for me from now on.
I loved this place, it was always fresh, great taste, big portions, but as I finished my salad with maybe 2 bites lift I found a huge fly of some sort at the bottom 🤮 unfortunately I’ll never be able to eat it again.
DO NOT GO TO THIS PLACE. Slow service, protein portions are small and their process is dirty.
Slow Service:
Ordered using app at 6pm. Received notification that food was ready at 6:30. Did not receive food until 7, an hour after order. Why did I receive a notification that it was ready?
Small Protein Portion:
Substituted chicken for roast chicken and only received about 10 small cubes. Places like Farmside Kitchen give a lot more for less price. Go there instead.
Dirty Process:
They place receipts directly on top of the food as they are preparing. Receipts contain BPA, BPS or BPF which are hazardous chemicals. This is unacceptable and concerning.
Will never return to Sweetgreen and deleting the app.
Atmosphere: 1
Food: 1
Service: 1
went to sweetgreen Mansfield got 2 bowls the garlic steak and the salmon both were bad the steak was so tough I couldn't get a metal fork with sharpened tines into the chunks the wild rice was not cooked properly cucumbers were super bitter the salmon was so over cooked it was hard avocados were very under ripe again the white rice was under cooked it was crunchy I won't be going back the service was good and the staff was pleasant
Very healthy and delicious. Ton of options the hot dressing was 🔥. Coming back soon.
Atmosphere: 5
Food: 5
Service: 5
Absolutely love love love sweetgreen! You can customize any salad!! I get this for lunch all the time! Their salads make me so happy! ❤️🥗❤️
I really enjoy the flavors and the menu that sweet green has to offer. I read a previous comment and cannot agree more that the staff is not very friendly and seem miserable. It’s disappointing when certain Ingredients taste differently when ordering the same item over a short span and having the quality be different each time. I’ve ordered on the app multiple times and always my order takes longer to be finished than the lengthy time that’s already given. Something’s up!
Atmosphere: 5
Food: 2
Service: 1
some of the best salad creations I've tasted so far. The Chicken Avocado Ranch and the Hummus + Focaccia complete a good meal for me. I miss the KBBQ salad though. highly recommended.
Restaurantji Recommends
I enjoyed eating at sweet green. Pictured: Caramelized Garlic Steak salad with Open water and Jasmine tea. The staff was great.
Atmosphere: 5
Food: 5
Service: 5
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Wrong salads made. Didn’t realize until we got home. 20 minute trip each way. There is absolutely no way of getting in touch with anyone at this restaurant on the phone unfortunately, and we will never go back. Had lunch at this location a few months ago as well, dine in. A staff member was soooo rude I swore I would never return. I thought pick up would be better. I was so WRONG!
Food: 1
Service: 1
Visited Madison, WI for a swim meet this weekend and I discovered SG. I cannot even put into words how delicious the menu is. I didn't go just once...I came back...a total of 4 times!! Tried new things each time - the sauces are unbelievable, ingredients so fresh! Every single time the staff was helpful, smiling, and genuinely kind. Such a happy and joyful vibe. A special shout out to Melvin and Chaz, you guys rock!! Thank you!! I will forever be a fan. 💚
The workers are friendly but I am pretty disappointed in the portion sizes and quality of the food. Today half of my chicken was either hard or discolored and was maybe 10 little pieces at best. $17 bowl! Robbery.
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