Wendy's
20025 Ashbrook Commons Plaza, Ashburn
(571) 223-3804
Recent Reviews
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Except for once, I’ve generally had a good experience at this Wendy’s.
A General Manager from the corporate office did email and let me know twice they were sending coupons to fix the bad sandwich experience I had. However, those coupons never turned up!
This is the best Wendy's that I have ever been to. It is on my way home, so I stop here for dinner sometimes. My orders have always been right with friendly service. No complaints.
Great staff!
Clean, spacious. Food meets franchise standards. The staff here was friendly. The manager Lance patiently helped me with a glitch in the mobile app.
Placed and order in early January and talked to a manager and another worker about my order containing a meat I do not eat. I was told I would get reimbursed with a free meal afterwards and never received what I was told in return for the messed up $50 order I had paid for. It was snowing and I could not return to the store and after returning the next day, they did not honor. Took a risk to get the food and ended up getting wrongly made order and no food.
Invoice number: 00011012, please reach back at 730-895-4788.
Chicken sandwich pretty good
The service of Wendy's in this location is excellent. I'm vegetarian. I love the egg and cheese sandwiches from Wendy's and they've got good coffee. I've been to other Wendy's location and the cream and sugars were only placed inside the bag. In this location you just tell them the number of cream and sugars and it's already mixed and prepared when you received it. It really helps a lot when you're in a rush. I love the breakfast potatoes too. Thank you.
Every time I come here the food, the service are great. The breakfast sandwiches were delicious and fresh. The restaurant was also very clean!
I work close by and regularly used to stop by for lunch. I advise you to head to another fast food restaurant as mistakenly mixing orders is a common occurrence. Expect rudeness and lack of service among the entire team!
Shouldn’t even give this place stars. Got lunch today for my husband and daughter and we were all sick afterwards.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Today is the worst Dave's double burger ever I experienced in my life. Unable to even have one bite. They burned the meat or it was sitting in the table for weeks. Not going there anymore. Worst experience.
Food: 1
Salad was
Atmosphere: 4
Food: 5
Service: 4
The Staff is unprofessional, they have you driving back and fourth the drive thru line to reset the timer. The customer service in this location has been unacceptable and something needs to be done. This area is friendly and fast paced and has families that look to dine quickly, but instead we are waiting upwards of 15-20 minutes for food.
Atmosphere: 2
Food: 3
Service: 1
Fast service and the staff are always nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Fresh-Made Salads, 6 PC Chicken Nuggets, Pineapple Mango Lemonade, Honey Buddy
After my experience at this location I am never eating wendys again in my life! Found a bone in my chicken nugget and it made me throw up. The chicken nuggets also tasted very strange. Every time I think about it I get nauseous.
Atmosphere: 1
Food: 1
Service: 1
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